E-miles [Master Thread]
Oct 17, 2014, 6:14 pm
#692
Join Date: Dec 2008
Location: San Antonio
Programs: AA, SWA, CO, UA, PC Plat, HH Gold, SPG
Posts: 799
I have to add a positive for eMiles. I fight with e-Rewards constantly over large surveys that never seem to post - and lately you can send e-Rewards all sorts of emails and never get anything done.
Recently I took advantage of an e-Miles offer to donate $10 to some charity for 250 miles - and as usual the miles never posted.
But I sent an email to customer service, they sent me an email the next day asking for the verification which I sent by return email, and the points were in my account 2 days later (yesterday) and I received the email back from them saying they did it today.
Bad on them that I always have to chase down the points - but good on Customer service for fixing it!
Recently I took advantage of an e-Miles offer to donate $10 to some charity for 250 miles - and as usual the miles never posted.
But I sent an email to customer service, they sent me an email the next day asking for the verification which I sent by return email, and the points were in my account 2 days later (yesterday) and I received the email back from them saying they did it today.
Bad on them that I always have to chase down the points - but good on Customer service for fixing it!
Oct 28, 2014, 12:12 pm
#694
Join Date: Oct 2001
Location: Almaty, Kazakhstan
Programs: UA Gold, Hyatt Discoverist, IHG Platinum, Accor Silver, Choice Privileges Gold
Posts: 2,070
If it's like the other airlines on e-miles, it'll be in the first few days of November. tls
Last edited by thelostshark; May 9, 2015 at 10:27 am
Oct 29, 2014, 12:23 pm
#695
Suspended
Join Date: Dec 2006
Location: USA
Programs: All major programs
Posts: 1,403
Last edited by gv111; Oct 29, 2014 at 2:56 pm
Mar 31, 2015, 7:51 am
#696
Join Date: Oct 2001
Location: Almaty, Kazakhstan
Programs: UA Gold, Hyatt Discoverist, IHG Platinum, Accor Silver, Choice Privileges Gold
Posts: 2,070
I redeemed 500 miles for US 2-3 weeks ago, which under normal circumstances I'd get in early April. Subsequently I got an email from e-miles saying future redememptions would be on AA, which is terrific. They don't have my AA account # though (altho my US and AA accounts are linked; would e-miles know that?). I really don't care where my redemption goes, as long as it gets into 1 of these accounts. I guess I'll find out shortly. tls
Mar 31, 2015, 11:05 am
#697
Join Date: Jun 2009
Location: SJU (live 10 mi. SW)
Programs: AAdvantage, Delta Sky Miles
Posts: 158
IIRC, AA already stated that they'll issue new AAdvantage numbers to those US accounts that they've absorbed and combine into the AAdvantage account on those cases on which the same traveler had accounts on both airlines.
Reason is that AA's tech people found they had cases of IDENTICAL NUMBERS on BOTH airlines FF systems (already documented on FT).
AA will have to supply an account number to eMiles where to put those deposits...
Reason is that AA's tech people found they had cases of IDENTICAL NUMBERS on BOTH airlines FF systems (already documented on FT).
AA will have to supply an account number to eMiles where to put those deposits...
Apr 7, 2015, 5:32 am
#698
Join Date: Jul 2012
Programs: Delta Gold, Alaska Gold 75K, LATAM Black
Posts: 3,393
E-miles [Master Thread]
Has anybody redeemed to the new AA - yet? I've redeemed about 5k over the last few weeks... Wish it was instant like UA :/
(From another site but applicable to my question):
"We apologize for this unusual delay in posting your miles. USAirways Dividend Miles is currently in the process of migrating to American AAdvantage. We have already transferred the miles to your account, but they will not post to your new AAdvantage account until the migration is complete."
Waiting on...
6.5k from emiles
5k from rocket miles
10k from energy plus...
Gunna be awesome if all 21.5k miles post in one day ...
(From another site but applicable to my question):
"We apologize for this unusual delay in posting your miles. USAirways Dividend Miles is currently in the process of migrating to American AAdvantage. We have already transferred the miles to your account, but they will not post to your new AAdvantage account until the migration is complete."
Waiting on...
6.5k from emiles
5k from rocket miles
10k from energy plus...
Gunna be awesome if all 21.5k miles post in one day ...
Last edited by Mauibaby2008; Apr 9, 2015 at 4:54 pm
Apr 7, 2015, 12:09 pm
#699
Join Date: Oct 2001
Location: Almaty, Kazakhstan
Programs: UA Gold, Hyatt Discoverist, IHG Platinum, Accor Silver, Choice Privileges Gold
Posts: 2,070
I did get my 500 e-miles. According to my US account, the activity date was March 17, and the miles posted on March 24. Then the total was transferred to AA (on March 25, according to my AA account).
Usually e-miles does a sweep at the beginning of the month, so I'm not sure what to make of the March 24 date. Maybe they did an early sweep for US. Not that it matters, since I got the miles. tls
Usually e-miles does a sweep at the beginning of the month, so I'm not sure what to make of the March 24 date. Maybe they did an early sweep for US. Not that it matters, since I got the miles. tls
Apr 25, 2015, 8:19 pm
#701
Join Date: Jul 2012
Programs: Delta Gold, Alaska Gold 75K, LATAM Black
Posts: 3,393
E-miles [Master Thread]
Sent in an email to AA customer service a few days ago. I got a call today from them following up, apparently they do not even see e-miles as a transfer partner, or something like that.
That might explain why it has been over a month since my new AA e-miles account hasn't posted the miles... Would be nice for it to happen soon
That might explain why it has been over a month since my new AA e-miles account hasn't posted the miles... Would be nice for it to happen soon
May 7, 2015, 8:39 am
#703
Join Date: Jan 2013
Posts: 743
I did get my 500 e-miles. According to my US account, the activity date was March 17, and the miles posted on March 24. Then the total was transferred to AA (on March 25, according to my AA account).
Usually e-miles does a sweep at the beginning of the month, so I'm not sure what to make of the March 24 date. Maybe they did an early sweep for US. Not that it matters, since I got the miles. tls
Usually e-miles does a sweep at the beginning of the month, so I'm not sure what to make of the March 24 date. Maybe they did an early sweep for US. Not that it matters, since I got the miles. tls
Aug 12, 2015, 10:22 am
#704
Join Date: Dec 2008
Location: San Antonio
Programs: AA, SWA, CO, UA, PC Plat, HH Gold, SPG
Posts: 799
E-miles just seems to be getting worse as time goes by. We have two accounts and one hasn't had enough action to do a redemption in over a year. The other one has been sitting at 495 for weeks since the last 5 "offers" I received, even though most of them say "you will get 5 miles for responding" do not give you any miles unless you opt in to whatever they are selling.
Aug 12, 2015, 12:32 pm
#705
Join Date: Oct 2001
Location: Almaty, Kazakhstan
Programs: UA Gold, Hyatt Discoverist, IHG Platinum, Accor Silver, Choice Privileges Gold
Posts: 2,070
My account has also been slow of late. In the past it seems like it's been cyclical, so hopefully we're just in a down period. tls
UPDATE: 2-3 hours after I posted this I received a 5 point opportunity. Progress ... ;-)
UPDATE: 2-3 hours after I posted this I received a 5 point opportunity. Progress ... ;-)
Last edited by thelostshark; Aug 12, 2015 at 2:55 pm