Mypoints - This member account is frozen
just found out this morning :confused:
any idea? any phone numbers to call? |
Send an email to [email protected].
|
this is the answer
Originally Posted by yyyccclll
just found out this morning :confused:
any idea? any phone numbers to call? any suggestion?? --------------------------------------------------------------- Dear Member: It has been brought to our attention that several of your point-earning activities are in violation of our Terms of Service. Although MyPoints encourages Members to actively participate in offers, we have a strict policy that you take advantage of offers legitimately presented to you via the MyPoints (R) Program. Please do review the relevant portions extracted from our Terms of Service provided for your convenience below. Accruing Points in a manner inconsistent with the Terms of Service is an abuse of our program. In your case, we have decided to exercise the right to terminate your MyPoints membership, resulting in the forfeiture of your Points. Please be advised that you are hereby banned from the MyPoints Program, and any attempt on your part to enroll again may result in further action on our part. MyPoints(r) membership and its right to use is limited to one individual per account. MyPoints.com allows only one email address per Member. Member agrees to provide only true and accurate information to MyPoints(r) (including to its advertisers and partners) at all times. Member agrees not to abuse MyPoints(r) privileges by conduct which is detrimental to the interests of MyPoints.com, including without limitation attempting to accrue Points or spend Points in a manner inconsistent with the rules of MyPoints(r) or intent of this Agreement, having multiple accounts, attempting to earn Points through other than legitimate channels, participating in purchasing or redemption fraud, or tampering with MyPoints(r) award links, etc. MyPoints.com reserves the right to terminate or disable any membership if MyPoints.com believes such Member has violated or acted inconsistently with the rules of MyPoints(r) or intent of this Agreement. Member understands and agrees disabling of membership will result in Member's inability to redeem and/or earn Points. Member understands and agrees termination of membership will result in the cancellation of all of Member's Points. MyPoints.com shall be the sole determiner in cases of suspected abuse, fraud, or violation of its rules and any decision it makes relating to termination of membership (including cancellation of Points) shall be final and binding. Sincerely, MyPoints.com Have a nice day. Best regards, Mitzi P. MyPoints Member Services |
Well, a naturaly question first is, do you think you violated any of the Terms of Service?
|
Originally Posted by yyyccclll
just found out this morning :confused:
any idea? any phone numbers to call? |
They can be real sticklers!
|
Originally Posted by LiveFromNY
They can be real sticklers!
|
My account was "frozen" for a little while about a year ago - their reason was that I had two accounts with the same e-mail address (became this way because they bought out some other program 5-6 years ago - clickrewards perhaps?) - at that time I had asked them on several occasions to combine the accounts but they kept saying they couldn't do it. In the end they did the right thing by crediting one account with all the points that was in the other account but it was a hassle :(
|
Originally Posted by mrthrifty
No, they are more like pricks ... they can never give you a reason for freezing an account.
|
Account frozen: do they ever reactivate it?
Does anyone whose account was frozen by Mypoints ever succeded in having said account reactivated? Both my account and my husband's have been frozen. Mypoints sent an email requesting the copy of an ID (with everything blanked out except for name, photo and DOB). It makes me feel extremely uncomfortable to give these jokers so much info, especially considering how cavalier they are with personal info. I use a special account just for Mypoints, and over the last four months, it's been abundantly targeted by spammers. Either Mypoints sold this address, or one of their vendors did.
Anyway, what's the consesus, if any, over this matter? Should I even bother trying to get the account reopened, or shall I abandon it? (I never use it for purchases anymore, since the crediting of points is so difficult.) |
What did you do?
Originally Posted by yyyccclll
(Post 6250006)
any suggestion??
--------------------------------------------------------------- Dear Member: It has been brought to our attention that several of your point-earning activities are in violation of our Terms of Service. Although MyPoints encourages Members to actively participate in offers, we have a strict policy that you take advantage of offers legitimately presented to you via the MyPoints (R) Program. Please do review the relevant portions extracted from our Terms of Service provided for your convenience below. Accruing Points in a manner inconsistent with the Terms of Service is an abuse of our program. In your case, we have decided to exercise the right to terminate your MyPoints membership, resulting in the forfeiture of your Points. Please be advised that you are hereby banned from the MyPoints Program, and any attempt on your part to enroll again may result in further action on our part. MyPoints(r) membership and its right to use is limited to one individual per account. MyPoints.com allows only one email address per Member. Member agrees to provide only true and accurate information to MyPoints(r) (including to its advertisers and partners) at all times. Member agrees not to abuse MyPoints(r) privileges by conduct which is detrimental to the interests of MyPoints.com, including without limitation attempting to accrue Points or spend Points in a manner inconsistent with the rules of MyPoints(r) or intent of this Agreement, having multiple accounts, attempting to earn Points through other than legitimate channels, participating in purchasing or redemption fraud, or tampering with MyPoints(r) award links, etc. MyPoints.com reserves the right to terminate or disable any membership if MyPoints.com believes such Member has violated or acted inconsistently with the rules of MyPoints(r) or intent of this Agreement. Member understands and agrees disabling of membership will result in Member's inability to redeem and/or earn Points. Member understands and agrees termination of membership will result in the cancellation of all of Member's Points. MyPoints.com shall be the sole determiner in cases of suspected abuse, fraud, or violation of its rules and any decision it makes relating to termination of membership (including cancellation of Points) shall be final and binding. Sincerely, MyPoints.com Have a nice day. Best regards, Mitzi P. MyPoints Member Services |
Originally Posted by yyyccclll
(Post 6234152)
just found out this morning :confused:
any idea? any phone numbers to call? 888 262 4528 Good luck! |
I got frozen a couple of years back after earning a ton of points on an old Tupperware deal. I had to send them a copy of my driver's license to prove I was a real person. Whos know what they do now?
|
They froze Moms account a few years back and refused to budge even after we faxed in copies of her Drivers License and Passport, due to her address not matching on a redemption. They have never heard of people being seasonal. Even after I sent in a message that I would bring her in in person to their office in AF on our next trip to prove she was not a figment of the imagination, they still said she was not real and therefore closed her account and her 8000+ points (remember the overstock.com promos).
Later she opened a new account and has not had problems, although points are redeemed as soon as earned and the pending points lag times are a pain. JudyJFLA |
Originally Posted by JudyJFLA
(Post 7077535)
They froze Moms account a few years back and refused to budge even after we faxed in copies of her Drivers License and Passport, due to her address not matching on a redemption. They have never heard of people being seasonal. Even after I sent in a message that I would bring her in in person to their office in AF on our next trip to prove she was not a figment of the imagination, they still said she was not real and therefore closed her account and her 8000+ points (remember the overstock.com promos).
Later she opened a new account and has not had problems, although points are redeemed as soon as earned and the pending points lag times are a pain. JudyJFLA |
All times are GMT -6. The time now is 6:54 am. |
This site is owned, operated, and maintained by MH Sub I, LLC dba Internet Brands. Copyright © 2024 MH Sub I, LLC dba Internet Brands. All rights reserved. Designated trademarks are the property of their respective owners.