indyscott may have your solution. Check your email spam settings or in your spam folder. About a month or two ago, mypoints emails started being delivered to my yahoo spam folder. I had to define them as a safe sender to receive the emails in my inbox.
Three of us have mypoints accnts. They all stopped receiving mail a couple of months ago. They are not going to a spam folder. I just can't figure out what the problem is. We haven't done anything that mypoints forbids. I even did that update thing several weeks back that was good for 60 points.
I even sent them a couple of emails asking what's up. No reply! I sure miss the fast and easy Hilton points!
I had the same problem last month. I changed it to use a new email address and since then got everything. So my old email was the issue, even though there was no spam filter set by me. I believe the server may have some auto settings. MyPoints mail usually comes in batches, so maybe software automatically assume it's spam and block it.
Try changing one of your email address and see if that's the issue.
Location: Near Pittsburgh, Pennsylvania, USA, Earth (PIT)
Programs: Airline/TSA Avoidance Platinum, Hotel Disloyalty Plus, Hertz 5*
I had trouble with certain email addresses and MyPoints in the past. As I recall, I tried to get them to my custom domain at one point, and that never worked. Right now I use Gmail, and that works fine once you have Gmail knowing that it's not spam. I've been getting a couple mails from them every day recently. i tend to let them pile up for several days then read and clear them all at once.
Like the OP, I haven't received any MyPoints emails for ages. I did change my email address, but I've checked and the emails are not going into bulk or spam or junk. I can log in and check my balance, and it looks like I can still get points (although very, very slowly) for buying things through the website. It's just the email thing. I, too, have emailed them and received no reply. I guess it's not a huge loss, but I did like the occasional bunch of Hilton points.