Go Back   FlyerTalk Forums > Miles&Points > S.P.A.M.
Sign in using an external account

Reply
 
Thread Tools Search this Thread
Old Jan 6, 03, 12:01 pm   #1
 
Join Date: Dec 2001
Posts: 344
Mypoints customer service phone number?

I transferred 1000 mypoints to HH on September 12, 2002. The points never showed on my HH account. I have emailed mypoints at least a dozen times. They recognize the problem, but have done nothing. I have stopped all activity with mypoints. Is there anything else I can do? Has anyone else had this problem?
IncredibleDeals is offline   Reply With Quote
Old Jan 6, 03, 12:27 pm   #2
 
Join Date: May 2001
Location: ORF & AUS; I have an ex-wife and and an ex-house in both cities.
Programs: AA Gold, DL GM, Hilton Diamond, SPG Gold
Posts: 891
Mypoints: 1-888-262-4528
__________________
Save Friday Night Lights!!
dbmaury is offline   Reply With Quote
Old Jan 6, 03, 2:38 pm   #3
 
Join Date: Mar 2000
Location: Newark, New Jersey - Hilton Gold, UA Premier
Posts: 149
email HH explaining the problem along with a copy of your Mypoints Spend Points Order Confirmation. This is the form that has your name, address, HH number and the reward description/points on it (Ihope you kept a copy).
doctorphil is offline   Reply With Quote
Old Jan 6, 03, 8:27 pm   #4
 
Join Date: Dec 2001
Posts: 344
I did save the spend points order tracking page.It only says my name. But I also have an email from mypoints with my HH acct # that states 1000 points were transferred. I will try mailing copies to HH. Thanks for the help. The phone # is not working.
IncredibleDeals is offline   Reply With Quote
Old Jan 7, 03, 5:07 pm   #5
 
Join Date: Sep 2002
Posts: 873
Quote:
<font face="Verdana, Arial, Helvetica, sans-serif" size="2">Originally posted by dbmaury:
Mypoints: 1-888-262-4528</font>
also: 1-888-333-6260

ql2112 is offline   Reply With Quote
Old Jan 7, 03, 9:44 pm   #6
 
Join Date: Nov 2002
Location: Bossier City, La., USA
Programs: AA,AS,BA,CA,DL,HP,NW,UA,US and BW,HH, Raddison and Starwood.
Posts: 123
Hey ID...I once had trouble w/ the transfer of 4k into Hilton. I really went after them and didn't let up. But they were not efficent in handling the problem. But I stayed on them and it ended up with them posted it twice...their price for resolving the problem in a less than satisfactory way!
__________________
GEAUX Tigers!
zud_the_hut is offline   Reply With Quote
 
 
Reply

Bookmarks


Thread Tools Search this Thread
Search this Thread:

Advanced Search

Posting Rules
You may not post new threads
You may not post replies
You may not post attachments
You may not edit your posts

BB code is On
Smilies are On
[IMG] code is On
HTML code is Off
Trackbacks are Off
Pingbacks are On
Refbacks are Off
Forum Jump


All times are GMT -6. The time now is 6:30 pm.