Would someone tell me if clickrewards actually delivers what it promises? I guess I'm never going to get my money from ebates
If anyone cares - below is a synopis of a LONG and rather discouraging correspondence with ebates.
Well the only conclusion I can come to is that you are collecting money from your companies as affiliates and then scamming your customers - this is really unfortunate as I had heard good things about your service.
Need I say your response has been underwhelming - first denying that I purchased through your website - then when presented with proof that the purchase WAS made through your website my credit appeared in my account for a day or two. It then mysteriously disappeared (shortly before your cut off date for sending checks out) and despite multiple letters to you it has never been corrected.
Rest assured that I am mad enough about your deceit that I will do what I can to make sure you do not collect money from other unsuspecting businesses that you promise to people like me and then keep yourself!
A Very Very Disappointed Customer
--- EBATES - Customer Care <firstname.lastname@example.org> wrote:
> Dear *****,
> Unfortunately, we do not currently have a Customer
> Service phone number and are not set-up to handle
> customer inquiries over the phone. I have escalated
> this issue to my manager and engineering department
> and am waiting to hear back from them regarding
> this. I sincerely apologize for the delay and
> appreciate your continued patience!
> Customer Care
> --Original Message--
> I am really losing faith in you - is this ever going
> to get cleared up? I would really appreciate a
> number to contact you
> thank you
> --- EBATES - Customer Care <email@example.com>
> > Dear *****,
> > Thank you for your email. I just want to let you
> > know that I am looking into this for you. I will
> > contact you as soon as I have any information
> > regarding this order. Thank you for your continued
> > patience!
> > Sincerely,
> > Christina
> > Customer Care
> > Ebates
> > --Original Message--
> > this showed up for a day or two now it IS NOT IN
> > ACCOUNT AGAIN.
> > Are you trying to avoid sending me the check you
> > me in your Aug 15 mailing? This is really not a
> > good way to build customer good will
> > I would really appreciate a prompt reply and
> > notification that my check will be sent on Aug 15
> > thank you
> > --- firstname.lastname@example.org wrote:
> > > Dear x,
> > >
> > > Thank you for using Ebates - where smart
> > do
> > > all their online buying. This e-mail is a
> > > confirmation that we have credited your account
> > with
> > > $4x.xx - we at Ebates think that this is the
> > > part of shopping online!
> > >
> > > Please note that the rebate is for your order
> > > Wine.com by eVineyard for order number
[This message has been edited by estnet (edited 09-05-2001).]