estnet

Would someone tell me if clickrewards actually delivers what it promises? I guess I'm never going to get my money from ebates

If anyone cares - below is a synopis of a LONG and rather discouraging correspondence with ebates.

Hello again,

Well the only conclusion I can come to is that you are collecting money from your companies as affiliates and then scamming your customers - this is really unfortunate as I had heard good things about your service.

Need I say your response has been underwhelming - first denying that I purchased through your website - then when presented with proof that the purchase WAS made through your website my credit appeared in my account for a day or two. It then mysteriously disappeared (shortly before your cut off date for sending checks out) and despite multiple letters to you it has never been corrected.

Rest assured that I am mad enough about your deceit that I will do what I can to make sure you do not collect money from other unsuspecting businesses that you promise to people like me and then keep yourself!

Sincerely,

A Very Very Disappointed Customer

--- EBATES - Customer Care <[email protected]> wrote:
>
>
> Dear *****,
>
> Unfortunately, we do not currently have a Customer
> Service phone number and are not set-up to handle
> customer inquiries over the phone. I have escalated
> this issue to my manager and engineering department
> and am waiting to hear back from them regarding
> this. I sincerely apologize for the delay and
> appreciate your continued patience!
>
> Sincerely,
> Christina
> Customer Care
> Ebates
>
>
> --Original Message--
>
> Gee
> I am really losing faith in you - is this ever going
> to get cleared up? I would really appreciate a
> phone
> number to contact you
>
> thank you
> ****
> --- EBATES - Customer Care <[email protected]>
> wrote:
> >
> >
> > Dear *****,
> >
> > Thank you for your email. I just want to let you
> > know that I am looking into this for you. I will
> > contact you as soon as I have any information
> > regarding this order. Thank you for your continued
> > patience!
> >
> > Sincerely,
> > Christina
> > Customer Care
> > Ebates
> >
> >
> >
> > --Original Message--
> >
> > this showed up for a day or two now it IS NOT IN
> MY
> > ACCOUNT AGAIN.
> >
> > Are you trying to avoid sending me the check you
> owe
> > me in your Aug 15 mailing? This is really not a
> > good way to build customer good will
> >
> > I would really appreciate a prompt reply and
> > notification that my check will be sent on Aug 15
> >
> > thank you
> > --- [email protected] wrote:
> > > Dear x,
> > >
> > > Thank you for using Ebates - where smart
> shoppers
> > do
> > > all their online buying. This e-mail is a
> > > confirmation that we have credited your account
> > with
> > > $4x.xx - we at Ebates think that this is the
> best
> > > part of shopping online!
> > >
> > > Please note that the rebate is for your order
> with
> > > Wine.com by eVineyard for order number

[This message has been edited by estnet (edited 09-05-2001).]

Beckles

What the heck does ClickRewards have to do with this?

estnet

I am trying to find some way to maximize my purchase/reward ratio

eg if I can't get money can I get miles? (well of course besides with the cc I use for the purchase)

Beckles

I see now, but the tone of your message made me read it as ClickRewards was somehow related with Ebates ... my fault.

ClickRewards has always delivered for me ...

steve100

Here is eBates main phone number:
1-415-508-2300
Good Luck!

bellwilliam

I never had a problem with Ebates. I love them. but then again, I never check in details to see if I got paid for everything.

I have gotten over $250 from Ebates within last 6 months, so I am pretty happy. Just hope they don't fold like everybody else.

bellwilliam

keithnj973

I have had *numerous* problems with them. Merchant *insists* they sent the money to Ebates. Ebates claims they never received it. Once took the California Attorney General to get them "enlightened". I don't use them anymore. Let me know if you need the info to file the complaint.

hoangb

I have had no problems with them either. They automatically sent me a check at the end of each quarter.

All my purchases have posted.

Steffo

Ebates has always been good for me. I've gotten lots of dough. I used to track it pretty closely, and they were pretty reliable but I sometimes had to prompt them.

Steffo

Ebates has always been good for me. I've gotten lots of dough. I used to track it pretty closely, and they were pretty reliable but I sometimes had to prompt them.

Drflyer

Ebates was good for awhile, but I found they went downhill earlier this year. Money disappeared from my account and they would not fix it. I finally gave up and they still own me some money, but I have given up on them. They seemed to be reliable when I was using them alot and then when I slowed down a bit, they got bad, not sure that is related, but perhaps.

jsm

Old threead - I am closing. You can start a new topic if necessary.