Enterprise Kiosks
May 16, 2017, 1:15 pm
#1
In Memoriam, FlyerTalk Evangelist
Original Poster
Join Date: Jul 2002
Location: Durham, NC (RDU/GSO/CLT)
Programs: AA EXP/MM, DL GM, UA Platinum, HH DIA, Hyatt Explorist, IHG Platinum, Marriott Titanium, Hertz PC
Posts: 33,857
Enterprise Kiosks
I used one for my first time last week at IAH
It actually worked pretty well. Most information can be scanned from your license and it had no issue reading my CC. It does still offer you all the ancillary stuff an Enterprise agent would (insurance, GPS, satellite radio, fuel tank option etc.) but you can click through it very fast. It definitely sped up the experience then dealing with an agent.
It actually worked pretty well. Most information can be scanned from your license and it had no issue reading my CC. It does still offer you all the ancillary stuff an Enterprise agent would (insurance, GPS, satellite radio, fuel tank option etc.) but you can click through it very fast. It definitely sped up the experience then dealing with an agent.
May 16, 2017, 2:02 pm
#2
FlyerTalk Evangelist
Join Date: Mar 2004
Location: SGF
Programs: AS, AA, UA, AGR S (former 75K, GLD, 1K, and S+, now an elite peon)
Posts: 23,194
I used one for my first time last week at IAH
It actually worked pretty well. Most information can be scanned from your license and it had no issue reading my CC. It does still offer you all the ancillary stuff an Enterprise agent would (insurance, GPS, satellite radio, fuel tank option etc.) but you can click through it very fast. It definitely sped up the experience then dealing with an agent.
It actually worked pretty well. Most information can be scanned from your license and it had no issue reading my CC. It does still offer you all the ancillary stuff an Enterprise agent would (insurance, GPS, satellite radio, fuel tank option etc.) but you can click through it very fast. It definitely sped up the experience then dealing with an agent.
Do they still do the dreaded walkaround with you, then? I guess you just take the ticket outside to the pick-up lot meet someone there?
May 23, 2017, 9:11 pm
#4
In Memoriam, FlyerTalk Evangelist
Original Poster
Join Date: Jul 2002
Location: Durham, NC (RDU/GSO/CLT)
Programs: AA EXP/MM, DL GM, UA Platinum, HH DIA, Hyatt Explorist, IHG Platinum, Marriott Titanium, Hertz PC
Posts: 33,857
It's a fully automated kiosk though it just helps you skip step one of the process, the part where you interact with a counter agent. You take the print out to an agent outside and do a walk around while they explain why the car has 600 dents and 48,000 miles.
May 24, 2017, 11:40 am
#5
Join Date: Apr 2002
Location: Las Vegas
Posts: 1,174
lol
thanks for the heads up!