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Old Jul 28, 2016, 11:51 am
  #1  
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Join Date: Jul 2016
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Expedia rental car service

Hey folks,
My husband and I purchased our flight and rental car from Expedia. When we reached our destination we were forced to pay more as the rental agency said my insurance was not "valid " in their county (Mexico).
What are the chances that Expedia will refund the money we paid them for the rental and insurance? My feeling is slim
Feeling taken advantage of
ayanbadejo is offline  
Old Jul 28, 2016, 12:19 pm
  #2  
Moderator: Avianca, Travel Photography, Travel Technology & USA
 
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Welcome to Flyertalk. We have forums set up for car rental discussions, and in order to get people to focus on your questions, I'll move it to a more appropriate location.

Note it would be enormously helpful if you can indicate what actual rental car company made the insurance comment. Expedia is only an intermediary in your transaction.
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Old Jul 28, 2016, 2:00 pm
  #3  
Moderator: American AAdvantage
 
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Welcome to FlyerTalk.

American auto insurance is invalid in Mexico, and Mexico does have laws requiring certain unsurance. The minimal allowed varies by state. (There's a thread in the Mexico forum with more details about required and add on auto insurance in Mexico.)

IMO the chance they will reimburse you legally required auto insurance is minimal at best.
JDiver is offline  


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