Programs: AA EXP, MR & SPG Plat, Hyatt Diamond, Hh Gold, PC Gold, GP+ Gold, Avis 1st
Posts: 13,771
Quote:
Originally Posted by SwissCircle
Asked Cust. Serv. Here is their answer:
Thankyou for your email. Gold points do not expire, only tier level (e.g silver, gold ect) and the nights/stays are calculated per calender year to determine your tier level.
On 1st of March 2009 the system has auto reset the status.
The system does NOT look at status match, promotions or any other manual status upgrades. All it counts are the stays required for status.
1. If you were matched or promoted to GoldElite you are now SilverElite.
2. If you were matched or promoted to SilverElite you are now NOElite.
3. If you were matched or promoted to NOElite you still are NOElite.
So, basically anyone affected will have to call and have them correct it manually.
Programs: BA Blue, Qantas Club, Virgin Silver, Priority Club Platinum, Goldpoints Gold, BA Amex PP
Posts: 610
I was promoted to silver at the start of December and I'm still there so I guess it isn't an automatic downgrade. I'm also still not putting any stays their way until they bother themselves to send me my new membership pack.
Last edited by Jonobigblind; Mar 6, 09 at 7:19 am.
Reason: Public decency
I was promoted to silver at the start of December and I'm still there so I guess it isn't an automatic downgrade. I'm also still not putting any stays their way until they bother themselves to send me my new membership pack.
I have been told that if you qualify for Elite status, you get the benefit for the remainder of the current year and the entire next year (until February). .So if you .qualified in December of 2008, then you would be elite (and should have received an elite card in December, January at the latest) for all of 2008 and 2009. .You not recieve another card until next February..
That’s new for the European group as elite status used to be based on when they joined and now it matches what the airline programs do.
I was downgraded to silver... Honnestly, I don't really care, as the advantage of gold were minor for me, except the daily free item for the laundry I enjoyed in Europe.
Regarding the points bonus as Gold, I don't care either, as I really found ratio of points accumulation/award to be very rude. I managed to spend 9 days award in Stockolm, Sweden, and it was with a special promotion. I can tell you, however, I spend lot of nights at radisson properties.