Jun 5, 2017, 6:48 am
Last edit by: plunet
Wiki last updated: 21 July 2017 18:00 UTC
Summary of key traveller experiences and feedback on this forum since Mid-June
Some specific data points from other travellers:
(but there is a lot more valuable information if you can trawl back through the thread)
#753 CAI-LHR-DOH been offered as alternative for ex-CAI 4 days prior to 1st sector.
#772 KUL-DOH-LXR reroute to CAI and IST refused
#792 AUH-DOH-DPS by QR rebooked to DXB-HKG-DPS by CX
#794 Australia-DOH-HBE rebooked as DOH-BEY on QR on 2nd attempt.
#808 CAI>DOH>BOS>DOH>CAI rebooked to KRT and date change
#818 SYD-DOH-CAI changed to SYD-DOH-KWI-CAI, layovers optimed and +Qatar stopover
#830 and #840 Economy ICN-DOH-DXB rebooked onto CX ICN-HKG-DXB
#849 ex-CAI ininaries changed to ex-AMM but needed to HUACA a few times.
#856 CAI-DOH-BKK changed to FCO-DOH-BKK all on QR
#868 DFW-DOH-HBE changed to DFW-DOH-LCA all on QR 2 weeks out.
#906 Unable to get LXR-DOH-HKG-BNE rerouted until 72 hours prior
#927 CAI-DOH-BKK rebooked onto CAI-BAH-AMM on Gulf DOH-BKK (on QR) and return back to AMM
#966 DXB-DOH (award ticket) was changed to DXB-KWI-DOH on Kuwait+QR 48hrs in advance
#966 DOH-CAI (2 award tickets) were changed to DOH-BEY on QR 48 hours advance
#966 CAI-DOH-MUC (paid business) were changed to BEY-DOH-MUC 72 hours advance
#981 HKT-DOH-DWC (J/F tix) change to HKT-DOH-KWI all on QR 10 days out.
#985 ex-LXR ticket rerouted by OTA as CAI-BEY-DOH outside the 72 hr window
#1004 BKK-DOH-CAI in F rebooked as BKK-DOH-BEY in QR F, BEY-CAI in C on ME
#1005 HEL-DOH-DXB rebooked HEL-DOH-MCT on QR and MCT-DXB on Oman once ticket status went to unconfirmed.
#1057 MAN-DOH-DXB rebooked as MAN-LHR-DXB on BA (had to HUACA 3 times)
#1141 Multiple ex-CAI itineraries CAI-DOK-BKK return in J, CAI-DOH-LHR return in J, CAI-DOH-BKK single in F changed to all be ex-KWI. Had to HUACA 3 times.
#1157 LXR-DOH-NRT booked in January, flight changed to CAI-DOH-NRT
#1172 Rebooked CAI-(F)-DOH(J)-BKK to CAI-(C/ME)-BEY-(F)-DOH-(C)-BKK at 77hrs from departure
#1173 Rebooked at QR office HBE-DOH-DPS to HBE-IST-DOH-DPS on TK/TK/QR and improved timing on DOS-DPS segment
Offical guidance from QR website as of mid July:
What Happened
On the 6th of June flights from Qatar to Bahrain, Egypt, Saudi Arabia, and the United Arab Emirates (and vice versa) were suspended.
This includes all Qatar flights between Doha and Abu Dhabi, Abha, Alexandria–Borg el Arab, Bahrain, Buraydah, Cairo, Dammam, Dubai–Al Maktoum, Dubai–International, Gassim, Hofuf, Jeddah, Luxor, Madinah, Ras Al Khaimah, Riyadh, Sharjah, Tabuk, Ta'if and Yanbu.
Adding to this at 00:00 (UTC) on the 6th of June restrictions were put in place limiting flights to Doha to one particular corridor through the airspace of Bahrain. This has since been relaxed to two specific corridors through Bahrain airspace with a second corridor up the Saudi Arabia the new addition.
All other flights to other Qatar Airways destinations including the Maldives are still operating although some have delays due to the extended time required to avoid restricted airspace.
There are a couple of routes that are having to make fuel stops in Athens or Muscat but this seems to be dependent on the type of aircraft as well.
Details on the Airspace can be found here - https://www.flightradar24.com/blog/f...ain-and-egypt/
What about my Flights to other destinations?
Flights to Europe, Asia, Pacific and Norte America are operating as per schedule with minimal delays. There is no need to contact QR regarding these services.
Flights between Doha and Souto America are facing delays due to longer times and/or need for a technical stop-over. Flights to GRU and EZE are 2hr to 5hrs longer.
Flight between Doha and Africa/Middle East have longer flights times due to the airspace restrictions. Some routes like Doha to Khartoum have felt the full force of the restrictions with the flight now taking 2hr 30 mins longer than normal.
Qatar has begun to re-time flights to ensure the network continues running smoothly. Changes have been since Monday 12 June 2017, so it is advised to check your flight status and times on the Qatar website.
What about my flight to a suspended destination?
If you are due to fly in the next few days, search for alternative routings and note them down.
24 hours before your scheduled departure time, contact your LOCAL QR office, and ask for their assistance. Advise them that you have found an alternative routing which you would be willing to accept and see if they will book it for you.
If you are due to fly more than 5 days from today, try and relax. Do not panic and please do not call QR as you are blocking the lines for those flying in the next 24 hours. At this stage, Qatar is only offering options to those who are traveling in the next 24 hours.
Currently, people in the thread have suggested that Qatar is rebooking on flights through Muscat, Kuwait, Amman, Istanbul, Mumbai, Beirut, Athens and Tunis.
You can only get a refund if your booking is to one of the destinations listed at the top! (The number of people asking QR on Twitter for a refund of other flights is amazing)
What about other airlines?
Most other carriers in and out of Doha are still operating except for Air Arabia, Air Arabia Egypt, Air Cairo, EgyptAir, Emirates, Etihad, FlyDubai, Rotana Jet and Saudia.
Most other carriers are using the new restricted routes into Doha although provided the aircraft is not registered in Qatar they are allowed to use the Saudi Arabia or Egypt Airspace.
Timeline of Events:
5 June 2017
- UAE, KSA, Bahrain and Egypt withdraw licenses and close airspace
- All MS flights between CAI and DOH was zeroed out
- All GF flights between BAH and DOH closed for sale
- All QR flights between DOH and CAI closed for sale
- All QR staff travel was canceled
6 June 2017
- Airspace Restriction came into effect at 00:00 (UTC)
- All QR flights between DOH and UAE/Bahrain/KSA closed for sale
- QR flights between DOH and MLE still bookable
- QR Charters 3 aircraft from Jeddah to Muscat
7 June 2017
- QR Charters an aircraft from Jeddah to Kuwait
8 June 2017
- Qatar Airways website blocked in the UAE
- Qatar Airways offices in the UAE, Saudi Arabia and Bahrain close
11 June 2017
- Second flight corridor added along the Saudi Arabia Coast
13 June 2017
- UAE Relaxes rules allowing non Qatari registered aircraft to use their airspace to/from Qatar but they are still not allowing flights between the UAE and Qatar from any operators.
- Egypt Relaxes rules allowing non Qatari registered aircraft to use their airspace to/from Qatar. The new rules also allow for non Qatar or Egypt registered aircraft to operate flights between the two countries.
14 June 2017
- Agreement between QR and BA/A3 on reticketing passengers (link below)
Further information:
- QR Travel Alert http://support.qatarairways.com/hc/e...bile_site=true
- QR FAQs http://support.qatarairways.com/hc/e...002369667-FAQs
- QR Charter flights arranged from Jeddah KSA to Muscat Oman http://support.qatarairways.com/hc/e...Muscat-to-Doha
- QR agreement with BA & A3 to reticket their flights http://www.flyertalk.com/forum/qatar...r-help-qr.html
- Political background and latest updates: http://www.bbc.com/news/world-middle-east-40155829
Summary of key traveller experiences and feedback on this forum since Mid-June
- Policy statement (link) for the travel industry issued 15th June 2017
- Refund is always an option, but very varied experiences of how quickly the refund is processed, from a few days to "still waiting". Some experiences of passengers being pressurised into taking refunds when this is not necessary if you can wait.
- If you want to reroute from a closed destination to another middle east destination still served by QR, you might be able to do this as early as 30 days from 1st sector, although we have had reports of rerouting at 6 weeks out.
- Where QR have to reroute onto other carriers, long haul reroutes typically onto BA, CX and TK seem to be quoted most often. In the Gulf region ME, KU, WY are quoted most often. Although RJ is a OneWorld carrier and should be a parter for QR, they are not accepting QR rerouted tickets.
- Status of reservations for travel to affected destinations typically changes to "Unconfirmed" 7 days ahead of travel.
- If your booking was via a 3rd party or agent you probably can't get Qatar to change the ticket until 72 hours before the first sector. 3rd parties and agents seem to be offering refunds rather than rerouting, although there has been some success if you can show them the QR rebooking policy document.
- There has been a very mixed bag of reports of how QR are handling rebooking. Some people have no luck getting itineraries changed before 72 hours before departure, but others do. So some good advice is to always be polite but if you don't get what you want, then thank the agent for their time and HUACA (hang up and call again) - preferably after you have had a drink and have calmed down, and maybe calling a different office.
Some specific data points from other travellers:
(but there is a lot more valuable information if you can trawl back through the thread)
#753 CAI-LHR-DOH been offered as alternative for ex-CAI 4 days prior to 1st sector.
#772 KUL-DOH-LXR reroute to CAI and IST refused
#792 AUH-DOH-DPS by QR rebooked to DXB-HKG-DPS by CX
#794 Australia-DOH-HBE rebooked as DOH-BEY on QR on 2nd attempt.
#808 CAI>DOH>BOS>DOH>CAI rebooked to KRT and date change
#818 SYD-DOH-CAI changed to SYD-DOH-KWI-CAI, layovers optimed and +Qatar stopover
#830 and #840 Economy ICN-DOH-DXB rebooked onto CX ICN-HKG-DXB
#849 ex-CAI ininaries changed to ex-AMM but needed to HUACA a few times.
#856 CAI-DOH-BKK changed to FCO-DOH-BKK all on QR
#868 DFW-DOH-HBE changed to DFW-DOH-LCA all on QR 2 weeks out.
#906 Unable to get LXR-DOH-HKG-BNE rerouted until 72 hours prior
#927 CAI-DOH-BKK rebooked onto CAI-BAH-AMM on Gulf DOH-BKK (on QR) and return back to AMM
#966 DXB-DOH (award ticket) was changed to DXB-KWI-DOH on Kuwait+QR 48hrs in advance
#966 DOH-CAI (2 award tickets) were changed to DOH-BEY on QR 48 hours advance
#966 CAI-DOH-MUC (paid business) were changed to BEY-DOH-MUC 72 hours advance
#981 HKT-DOH-DWC (J/F tix) change to HKT-DOH-KWI all on QR 10 days out.
#985 ex-LXR ticket rerouted by OTA as CAI-BEY-DOH outside the 72 hr window
#1004 BKK-DOH-CAI in F rebooked as BKK-DOH-BEY in QR F, BEY-CAI in C on ME
#1005 HEL-DOH-DXB rebooked HEL-DOH-MCT on QR and MCT-DXB on Oman once ticket status went to unconfirmed.
#1057 MAN-DOH-DXB rebooked as MAN-LHR-DXB on BA (had to HUACA 3 times)
#1141 Multiple ex-CAI itineraries CAI-DOK-BKK return in J, CAI-DOH-LHR return in J, CAI-DOH-BKK single in F changed to all be ex-KWI. Had to HUACA 3 times.
#1157 LXR-DOH-NRT booked in January, flight changed to CAI-DOH-NRT
#1172 Rebooked CAI-(F)-DOH(J)-BKK to CAI-(C/ME)-BEY-(F)-DOH-(C)-BKK at 77hrs from departure
#1173 Rebooked at QR office HBE-DOH-DPS to HBE-IST-DOH-DPS on TK/TK/QR and improved timing on DOS-DPS segment
Offical guidance from QR website as of mid July:
Passengers who have purchased their tickets from Qatar Airways have the following options to refund their tickets:
For tickets booked on qatarairways.com, they can:
Passengers who have purchased their Qatar Airways tickets through a Travel Agency can request their refund from the issuing Travel Agent.
For tickets booked on qatarairways.com, they can:
- Go to Refund requests;
- They can approach their nearest Qatar Airways Office; or
- They can call the Qatar Airways contact Centre at +974 4022 0072
- Contact their nearest Qatar Airways Office; or
- Call Qatar Airways Contact Centre on +974 4022 0072
Passengers who have purchased their Qatar Airways tickets through a Travel Agency can request their refund from the issuing Travel Agent.
Within the Kingdom of Saudi Arabia, UAE, Kingdom of Bahrain and Egypt please use: https://refundsapp1.blueivysync.com/...er-refund.html
This is a different web form as the Qatar website is blocked from some of these countries.
This is a different web form as the Qatar website is blocked from some of these countries.
For further information and FAQs please visit: http://support.qatarairways.com/hc/e...002369667-FAQs
On the 6th of June flights from Qatar to Bahrain, Egypt, Saudi Arabia, and the United Arab Emirates (and vice versa) were suspended.
This includes all Qatar flights between Doha and Abu Dhabi, Abha, Alexandria–Borg el Arab, Bahrain, Buraydah, Cairo, Dammam, Dubai–Al Maktoum, Dubai–International, Gassim, Hofuf, Jeddah, Luxor, Madinah, Ras Al Khaimah, Riyadh, Sharjah, Tabuk, Ta'if and Yanbu.
Adding to this at 00:00 (UTC) on the 6th of June restrictions were put in place limiting flights to Doha to one particular corridor through the airspace of Bahrain. This has since been relaxed to two specific corridors through Bahrain airspace with a second corridor up the Saudi Arabia the new addition.
All other flights to other Qatar Airways destinations including the Maldives are still operating although some have delays due to the extended time required to avoid restricted airspace.
There are a couple of routes that are having to make fuel stops in Athens or Muscat but this seems to be dependent on the type of aircraft as well.
Details on the Airspace can be found here - https://www.flightradar24.com/blog/f...ain-and-egypt/
What about my Flights to other destinations?
Flights to Europe, Asia, Pacific and Norte America are operating as per schedule with minimal delays. There is no need to contact QR regarding these services.
Flights between Doha and Souto America are facing delays due to longer times and/or need for a technical stop-over. Flights to GRU and EZE are 2hr to 5hrs longer.
Flight between Doha and Africa/Middle East have longer flights times due to the airspace restrictions. Some routes like Doha to Khartoum have felt the full force of the restrictions with the flight now taking 2hr 30 mins longer than normal.
Qatar has begun to re-time flights to ensure the network continues running smoothly. Changes have been since Monday 12 June 2017, so it is advised to check your flight status and times on the Qatar website.
What about my flight to a suspended destination?
If you are due to fly in the next few days, search for alternative routings and note them down.
24 hours before your scheduled departure time, contact your LOCAL QR office, and ask for their assistance. Advise them that you have found an alternative routing which you would be willing to accept and see if they will book it for you.
If you are due to fly more than 5 days from today, try and relax. Do not panic and please do not call QR as you are blocking the lines for those flying in the next 24 hours. At this stage, Qatar is only offering options to those who are traveling in the next 24 hours.
Currently, people in the thread have suggested that Qatar is rebooking on flights through Muscat, Kuwait, Amman, Istanbul, Mumbai, Beirut, Athens and Tunis.
You can only get a refund if your booking is to one of the destinations listed at the top! (The number of people asking QR on Twitter for a refund of other flights is amazing)
What about other airlines?
Most other carriers in and out of Doha are still operating except for Air Arabia, Air Arabia Egypt, Air Cairo, EgyptAir, Emirates, Etihad, FlyDubai, Rotana Jet and Saudia.
Most other carriers are using the new restricted routes into Doha although provided the aircraft is not registered in Qatar they are allowed to use the Saudi Arabia or Egypt Airspace.
Timeline of Events:
5 June 2017
- UAE, KSA, Bahrain and Egypt withdraw licenses and close airspace
- All MS flights between CAI and DOH was zeroed out
- All GF flights between BAH and DOH closed for sale
- All QR flights between DOH and CAI closed for sale
- All QR staff travel was canceled
6 June 2017
- Airspace Restriction came into effect at 00:00 (UTC)
- All QR flights between DOH and UAE/Bahrain/KSA closed for sale
- QR flights between DOH and MLE still bookable
- QR Charters 3 aircraft from Jeddah to Muscat
7 June 2017
- QR Charters an aircraft from Jeddah to Kuwait
8 June 2017
- Qatar Airways website blocked in the UAE
- Qatar Airways offices in the UAE, Saudi Arabia and Bahrain close
11 June 2017
- Second flight corridor added along the Saudi Arabia Coast
13 June 2017
- UAE Relaxes rules allowing non Qatari registered aircraft to use their airspace to/from Qatar but they are still not allowing flights between the UAE and Qatar from any operators.
- Egypt Relaxes rules allowing non Qatari registered aircraft to use their airspace to/from Qatar. The new rules also allow for non Qatar or Egypt registered aircraft to operate flights between the two countries.
14 June 2017
- Agreement between QR and BA/A3 on reticketing passengers (link below)
Further information:
- QR Travel Alert http://support.qatarairways.com/hc/e...bile_site=true
- QR FAQs http://support.qatarairways.com/hc/e...002369667-FAQs
- QR Charter flights arranged from Jeddah KSA to Muscat Oman http://support.qatarairways.com/hc/e...Muscat-to-Doha
- QR agreement with BA & A3 to reticket their flights http://www.flyertalk.com/forum/qatar...r-help-qr.html
- Political background and latest updates: http://www.bbc.com/news/world-middle-east-40155829
Qatar Airways - UAE, KSA, Bahrain and Egypt withdraw licenses and close airspace
Jun 19, 2017, 1:52 am
#871
FlyerTalk Evangelist
Join Date: Jan 2007
Location: BOS/UTH
Programs: AA LT PLT; QR GLD; Bonvoy LT TIT
Posts: 12,753
For the record, it's not just QR and, as I said, city office staff are generally better trained and actually certified agents. So without digressing further, my advice to the OP is to stick to his argument (because if I understood it correctly then he is right) and go to a city office.
Jun 19, 2017, 2:47 am
#872
Join Date: Dec 2005
Location: Middle Earth, and often worse
Programs: BAEC Silver, A3 Gold
Posts: 2,218
The subtle message of "Going Places Together" is probably lost on many folks who are not in the GCC region. This new video illustrates this subtlety...
https://www.youtube.com/watch?v=0mA7...ature=youtu.be
https://www.youtube.com/watch?v=0mA7...ature=youtu.be
Jun 19, 2017, 3:06 am
#873
Join Date: Jun 2017
Posts: 16
Multi flight on 6 August
I have booked the following flights:
LHR -> Dubai 6th August
Dubai -> Singapore 10th August
Both obviously via Doha.
I booked this through a travel agent so am growing increasingly concerned as it is going to be far more difficult to get a refund/rearrange my flight.
I will need to book alternative flights before I depart to be on the safe side, but am unsure when I should wait until to do this, and also if I do it I risk Qatar then sorting this all out and probably then won't be able to get a refund as I will have been able to technically use those tickets.
Are Qatar cancelling flights pretty much on the day? My flights are still confirmed irritatingly so there is nothing I can do at present.
Any advice would be greatly appreciated! Never been in a similar position before
LHR -> Dubai 6th August
Dubai -> Singapore 10th August
Both obviously via Doha.
I booked this through a travel agent so am growing increasingly concerned as it is going to be far more difficult to get a refund/rearrange my flight.
I will need to book alternative flights before I depart to be on the safe side, but am unsure when I should wait until to do this, and also if I do it I risk Qatar then sorting this all out and probably then won't be able to get a refund as I will have been able to technically use those tickets.
Are Qatar cancelling flights pretty much on the day? My flights are still confirmed irritatingly so there is nothing I can do at present.
Any advice would be greatly appreciated! Never been in a similar position before
Jun 19, 2017, 4:27 am
#874
Join Date: Oct 2013
Location: Doha, Qatar
Programs: Qatar Airways Privilege Club Platinum; Accor Le Club Platinum
Posts: 1,077
Just an update. Last week, I called QR and asked if they could drop my first leg of a return trip CIA-DOH-MUC. They told me no problem and that it would be a free change. Today I called QR (I am less than a week from my flight) and asked them to cancel the first leg of my flight and was told that the ticket would be re-priced and that I would have to pay more for the ticket. I said, you want me to pay MORE for dropping the first leg, even though it helps you logistically and financially? (they would have to get me to Cairo from Doha on other airlines). Really a bit shocked over this!
Jun 19, 2017, 4:42 am
#875
Join Date: Apr 2012
Posts: 3,944
lucyjane welcome to Flyertalk and especially to the QR forum.
QR have cancelled a number of flights recently due to Ramadan, not due to this crisis. That is normal during Ramadan since there are fewer flying during that time. If you examine the cancellations you will see that they are mostly to other Muslim countries. This will change this coming week when Eid starts (26 June). It is then the busiest time of year, especially this year, when Eid coincides with the start of the school summer holidays.
The only cancellations of QR flights will be flights to the countries involved in the embargo! Here QR are making alternative flights available. For DXB it is mostly via MCT, but other cities are possible. QR will reroute you at no cost except, perhaps, earlier departure and later arrival times in DXB.
There is no need to book, probably expensive, alternative flights since QR will reroute you free of charge.
Since you have booked through a TA then you should contact them for rerouting.
I am of the opinion that the 72 hour limit mentioned earlier in this thread is exactly when QR take responsibility for 'external bookings' (such as TAs). Thus waiting until that time would probably be your best solution. The 24 hour limit is probably due to the fact that the alternative airlines also wish to make as much money as possible and will not/can not tell QR how many seats are available until 24 hours before departure.
The above is based on a number of facts gleaned from around this forum Please comment. If it is correct then life becomes much simpler tfor those affected. If not then it could give them big problems. Let us get it right!!
QR have cancelled a number of flights recently due to Ramadan, not due to this crisis. That is normal during Ramadan since there are fewer flying during that time. If you examine the cancellations you will see that they are mostly to other Muslim countries. This will change this coming week when Eid starts (26 June). It is then the busiest time of year, especially this year, when Eid coincides with the start of the school summer holidays.
The only cancellations of QR flights will be flights to the countries involved in the embargo! Here QR are making alternative flights available. For DXB it is mostly via MCT, but other cities are possible. QR will reroute you at no cost except, perhaps, earlier departure and later arrival times in DXB.
There is no need to book, probably expensive, alternative flights since QR will reroute you free of charge.
Since you have booked through a TA then you should contact them for rerouting.
I am of the opinion that the 72 hour limit mentioned earlier in this thread is exactly when QR take responsibility for 'external bookings' (such as TAs). Thus waiting until that time would probably be your best solution. The 24 hour limit is probably due to the fact that the alternative airlines also wish to make as much money as possible and will not/can not tell QR how many seats are available until 24 hours before departure.
The above is based on a number of facts gleaned from around this forum Please comment. If it is correct then life becomes much simpler tfor those affected. If not then it could give them big problems. Let us get it right!!
Jun 19, 2017, 6:43 am
#878
Join Date: May 1998
Location: australia
Posts: 5,762
Jun 19, 2017, 9:58 am
#880
Moderator: Qatar Airways
Join Date: Jan 2014
Location: LHR/NCE/MIA
Programs: BAEC GfL & GGL, SQ Gold, Amex Centurion, Mucci des Chevaliers des Bons Mots et Qui Savent Moucher
Posts: 8,948
Just an update. Last week, I called QR and asked if they could drop my first leg of a return trip CIA-DOH-MUC. They told me no problem and that it would be a free change. Today I called QR (I am less than a week from my flight) and asked them to cancel the first leg of my flight and was told that the ticket would be re-priced and that I would have to pay more for the ticket. I said, you want me to pay MORE for dropping the first leg, even though it helps you logistically and financially? (they would have to get me to Cairo from Doha on other airlines). Really a bit shocked over this!However, you're not stupid, and you know that buying a ticket from DOH-MUC will be more expensive than from CAI-DOH-MUC - after all, price is the very reason many FTers attach additional legs to their flights.
M
Jun 19, 2017, 10:14 am
#881
Join Date: Apr 2012
Posts: 3,944
tboons not much point in approaching QR 30 days out. Your reservation is still in the hands of the TA. It is the TA that you need to approach not QR!
If none of the affected countries are on your itinerary then nothing, apart possibly for some flight timings, will change.
If none of the affected countries are on your itinerary then nothing, apart possibly for some flight timings, will change.
Jun 19, 2017, 11:10 am
#882
Join Date: Apr 2012
Posts: 3,944
BostonFlyer1624
No why should you? These flights are not being cancelled, nor will they be.
It is a fact that both BOS-DOH and DOH-BOS have increased flight times but QR are trying to reschedule them to incorporate the extra time.
You have a greater chance of being run over by a tank than QR cancelling flights to non affected destinations!
QR will get you safely to your destination at no extra expense to yourself. You can be assured of that.
If you read through this thread you will see that QR goes to considerable expense to fulfill their obligations. You will also see that some have tried to take advantage of the crisis and insisted upon solutions QR were not prepared to give. They appear to have what QR could offer up to their insisted changes and thereafter no further flights. So they do have to pay some of the cost.
If you really want something to worry about then worry about if you will survive the lavish QR service!
Should I be worried about my BOS-DOH-CPT flight later this summer? I am getting nervous something will be cancelled, etc.
It is a fact that both BOS-DOH and DOH-BOS have increased flight times but QR are trying to reschedule them to incorporate the extra time.
You have a greater chance of being run over by a tank than QR cancelling flights to non affected destinations!
QR will get you safely to your destination at no extra expense to yourself. You can be assured of that.
If you read through this thread you will see that QR goes to considerable expense to fulfill their obligations. You will also see that some have tried to take advantage of the crisis and insisted upon solutions QR were not prepared to give. They appear to have what QR could offer up to their insisted changes and thereafter no further flights. So they do have to pay some of the cost.
If you really want something to worry about then worry about if you will survive the lavish QR service!
Jun 19, 2017, 4:04 pm
#883
Join Date: Dec 2009
Location: ADL
Programs: QFF, AAdvantage, All
Posts: 1,137
Jun 19, 2017, 4:09 pm
#884
Join Date: Oct 2015
Location: UK
Programs: AA
Posts: 209
So reading the Wiki again, is the advice now that alternative options wont be looked into until 24 hours before initial departure? I rang the help desk over the weekend and was informed changes will be made within the 72 hour period or a full refund was offered. Has this changed since the weekend?
I have a DXB trip next week plus planned a 2 night Doh stop on the return.
Like a lot of other passengers who have other plans to consider 72 hours is just about enough time to cancel/rearrange accommodation/car rental etc whereas 24 hours is usually past any cancellation period.
Seems like QR are making it more difficult for the passenger and that will basically force a request for a refund which in turn means the passenger will end up paying more if making alternative arrangements at short notice
I have a DXB trip next week plus planned a 2 night Doh stop on the return.
Like a lot of other passengers who have other plans to consider 72 hours is just about enough time to cancel/rearrange accommodation/car rental etc whereas 24 hours is usually past any cancellation period.
Seems like QR are making it more difficult for the passenger and that will basically force a request for a refund which in turn means the passenger will end up paying more if making alternative arrangements at short notice
Jun 19, 2017, 4:14 pm
#885
Join Date: Apr 2012
Posts: 1,727
Both trips to Egypt. Cairo and Luxor. But the issue is about whether the Ta even knows the options available? I emailed the TA a few times and the email does not work!