R class no BAEC tier points or Avios
Nov 2, 2016, 4:11 pm
#31
Join Date: Jul 2016
Location: Oxford (&Western Isles )
Programs: BA GGL, CCR; RyanAir MillionMiler :( ;
Posts: 754
the oneworld logo and the reference to BAEC when i selected the FP programme were key parts of the marketing material at point of sale.
Oxford Courts will soon make a call on the law.
Oxford Courts will soon make a call on the law.
Nov 2, 2016, 4:23 pm
#32
Moderator: Qatar Airways
Join Date: Jan 2014
Location: LHR/NCE/MIA
Programs: BAEC GfL & GGL, SQ Gold, Amex Centurion, Mucci des Chevaliers des Bons Mots et Qui Savent Moucher
Posts: 8,947
M
Nov 2, 2016, 4:28 pm
#33
Join Date: Jul 2016
Location: Oxford (&Western Isles )
Programs: BA GGL, CCR; RyanAir MillionMiler :( ;
Posts: 754
I've just spoken to Marie at the US Call Centre (22.04 UK time, call ended 22.24 and was recorded against my PNR) and she said that the 5 BAEC numbers are recorded on the booking and will be honoured because I have booked before the changes applied. Not sure this will stick, but thats what she said to me. Suggested I speak to Privilege call centre tomorrow to confirm.
Nov 2, 2016, 4:33 pm
#34
Join Date: Jul 2016
Location: Oxford (&Western Isles )
Programs: BA GGL, CCR; RyanAir MillionMiler :( ;
Posts: 754
Nov 2, 2016, 4:46 pm
#35
Moderator: Qatar Airways
Join Date: Jan 2014
Location: LHR/NCE/MIA
Programs: BAEC GfL & GGL, SQ Gold, Amex Centurion, Mucci des Chevaliers des Bons Mots et Qui Savent Moucher
Posts: 8,947
Do I have contacts who feed me info from within QR? Yes.
Do QR know who I am? Yes
Its entirely one-way though, so I dont feed back to QR about anything - those within know Flyertalk without needing me to tell them!
M
Nov 2, 2016, 5:50 pm
#36
Join Date: Aug 2015
Location: NY/LON
Programs: loyalty?! BA Gold, DL Platinum
Posts: 308
I've just spoken to Marie at the US Call Centre (22.04 UK time, call ended 22.24 and was recorded against my PNR) and she said that the 5 BAEC numbers are recorded on the booking and will be honoured because I have booked before the changes applied. Not sure this will stick, but thats what she said to me. Suggested I speak to Privilege call centre tomorrow to confirm.
Nov 2, 2016, 11:59 pm
#37
Join Date: Dec 2011
Location: BRS
Programs: BA Gold, Hilton Diamond
Posts: 4,992
I just wish BA would make a statement and clear the air... will they honour existing reservations or not?! Lots of hearsay.
Nov 3, 2016, 3:12 am
#39
Join Date: Jul 2016
Location: Oxford (&Western Isles )
Programs: BA GGL, CCR; RyanAir MillionMiler :( ;
Posts: 754
Nov 3, 2016, 3:29 am
#40
Join Date: Jun 2009
Location: LON
Posts: 387
Queried the issue with QR by e-mail yesterday and received the following response this morning:
Dear Mr. TeflonMan,
This is in reference to your query which we received on 02 November, 2016.
We would suggest you to contact British Airways regarding your query. As they are the operator of your frequent flyer program, they are in a better position to address your concern.
Thank you for taking the time to write to us and the opportunity to respond.
Sincerely yours,
Somebody
Customer Care Officer
Have now raised it with BAEC. Will update again in due course.
Dear Mr. TeflonMan,
This is in reference to your query which we received on 02 November, 2016.
We would suggest you to contact British Airways regarding your query. As they are the operator of your frequent flyer program, they are in a better position to address your concern.
Thank you for taking the time to write to us and the opportunity to respond.
Sincerely yours,
Somebody
Customer Care Officer
Have now raised it with BAEC. Will update again in due course.
Nov 3, 2016, 3:33 am
#41
Join Date: Sep 2010
Location: Wolverhampton
Programs: BA Silver, Hilton Diamond, Marriot Gold, Radisson Gold, Amex Platinum
Posts: 1,606
This was another bad thing in a bad morning...
Then I remembered, I rebooked from PSA to FRA on the cheap Auckland deals over Christmas, and they cancelled and rebooked.
Now they are all I or J. Phew! Then I just wonder if they'll find a way to renege on it...
Then I remembered, I rebooked from PSA to FRA on the cheap Auckland deals over Christmas, and they cancelled and rebooked.
Now they are all I or J. Phew! Then I just wonder if they'll find a way to renege on it...
Nov 3, 2016, 3:45 am
#42
FlyerTalk Evangelist
Join Date: Jul 2006
Location: Hong Kong, France
Programs: FB , BA Gold
Posts: 15,552
Nov 3, 2016, 4:00 am
#43
Company Representative - British Airways
Join Date: Nov 2001
Posts: 834
R class on QR
Dear all,
This is an error, R class should not have been removed. We are updating ba.com to reflect this.
Apologies for the confusions.
Warm Regards
Louise
This is an error, R class should not have been removed. We are updating ba.com to reflect this.
Apologies for the confusions.
Warm Regards
Louise
Nov 3, 2016, 4:03 am
#44
Moderator: Qatar Airways
Join Date: Jan 2014
Location: LHR/NCE/MIA
Programs: BAEC GfL & GGL, SQ Gold, Amex Centurion, Mucci des Chevaliers des Bons Mots et Qui Savent Moucher
Posts: 8,947
Thank you for the clarification Louise.
It will be much appreciated on the Forum.
M
It will be much appreciated on the Forum.
M
Nov 3, 2016, 4:26 am
#45
FlyerTalk Evangelist
Join Date: Jul 2006
Location: Hong Kong, France
Programs: FB , BA Gold
Posts: 15,552
I suspect that this is one of "reduce-competition" benefit of the new revenue-sharing JV between BA and QR.
My guess is that QR will codeshare in Europe only on destinations where it does not fly and vice versa for BA. The fact that QR now used R class for most of its heavily-discounted fares makes it much less attractive to fly LHR-HKG on QR than was the case.
It might be a good business decision from BA viewpoint and it might allow to increase fares for LHR-based pax. But I doubt that QR carefully studied its implications. Most pax are not members of QR FFP and will never have enough business on QR to switch from another OW FFP. Many pax flying from Europe (exUK) to Asia are BAEC members. That will reduce the attraction for premium pax flying Europe-Asia.
Just as an example, my family (yes my children are business pax based in France or Asia) fly QR business some 10 return business tickets between Europe and Asia. We credit to BAEC and use the family account. That will be lost business for QR. We do not fly enough to have the luxury to maintain status without those flights. To me, moving to a much more expensive QR fare is not attractive compared to nonstop CX or other OW alternatives (yes, even BA with a transit in chaotic LHR).
My guess is that QR will codeshare in Europe only on destinations where it does not fly and vice versa for BA. The fact that QR now used R class for most of its heavily-discounted fares makes it much less attractive to fly LHR-HKG on QR than was the case.
It might be a good business decision from BA viewpoint and it might allow to increase fares for LHR-based pax. But I doubt that QR carefully studied its implications. Most pax are not members of QR FFP and will never have enough business on QR to switch from another OW FFP. Many pax flying from Europe (exUK) to Asia are BAEC members. That will reduce the attraction for premium pax flying Europe-Asia.
Just as an example, my family (yes my children are business pax based in France or Asia) fly QR business some 10 return business tickets between Europe and Asia. We credit to BAEC and use the family account. That will be lost business for QR. We do not fly enough to have the luxury to maintain status without those flights. To me, moving to a much more expensive QR fare is not attractive compared to nonstop CX or other OW alternatives (yes, even BA with a transit in chaotic LHR).