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Old Jan 20, 2015, 4:58 am
  #1  
Original Poster
 
Join Date: Feb 2006
Location: London
Programs: BAEC
Posts: 2,644
Cancelling a Qmile ticket

Hi!

Does anyone know the T&C for cancelling a Qmile ticket? On the T&C page, all it says is:
"14.9 You may be able to change or cancel Award bookings provided that you request the change or cancellation within the time limits set by Qatar Airways. Award fees apply when you need to change or cancel Awards. If you do not cancel or change the Award booking within the applicable time limit, Qatar Airways will deem that you have used the Award and you will not receive a Qmiles refund."

http://www.qatarairways.com/Privileg...mid=8&sid=5#15

So it sounds like you can cancel and get your miles back if you pay a fee within a certain time, but doesn't specify what the fee or the time limit is. And how about a change fee?

Also, does anyone know if you can upgrade a ticket booked with Qmiles with Qcredits after booking? (specifically, from J to F to LHR)

Thanks!
shefgab is offline  
Old Jan 20, 2015, 11:17 am
  #2  
 
Join Date: Aug 2013
Programs: SPG & Marriott Plat Privilege Club Plat
Posts: 111
Can I cancel my travel once I have booked an award ticket?

Award cancellations requested less than 3 hours before flight departure will not be accepted, and will be considered as no show. Qmiles will be forfeited; only Airport and Governments taxes will be refunded. This applies to all membership levels and to all cabin classes.


Award cancellations requested between 3 to 24 hours before departure is subject to a US$100 administration fee per ticket. Platinum and Gold members are exempted from this fee.


Award cancellations requested more than 24hours in advance of the flight departure is subject to a $25 administration fee per ticket. Platinum and Gold main members are exempted from this fee.
Silver Falcon is offline  
Old Jan 23, 2015, 8:35 am
  #3  
Original Poster
 
Join Date: Feb 2006
Location: London
Programs: BAEC
Posts: 2,644
Originally Posted by Silver Falcon
Can I cancel my travel once I have booked an award ticket?

Award cancellations requested less than 3 hours before flight departure will not be accepted, and will be considered as no show. Qmiles will be forfeited; only Airport and Governments taxes will be refunded. This applies to all membership levels and to all cabin classes.


Award cancellations requested between 3 to 24 hours before departure is subject to a US$100 administration fee per ticket. Platinum and Gold members are exempted from this fee.


Award cancellations requested more than 24hours in advance of the flight departure is subject to a $25 administration fee per ticket. Platinum and Gold main members are exempted from this fee.
Great, thanks for that
shefgab is offline  


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