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Old Dec 11, 2014, 9:04 am
  #1  
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Join Date: Apr 2011
Programs: QR Platinum, KL/AF Gold, Bonvoy Titanium
Posts: 64
Upgrade at airport using Q-credits/miles

Hi,

Has anybody tried this yet? I don't seem to find any threads on this.
I am debating booking Y and using some credits or miles on either of the DOH to Germany routes next week.
J shows 2 available revenue seats on most flights, so I am wondering this:
Is the upgrade at airport service based on available redemption seats (which means 1 or 2 seats a flight only), or is QR actually filling the empty J seats prior to flight?
If they are, then this would be excellent. If they are merely filling those redemption award seats, there is hardly a chance to be successful ever.

Please anybody who has experience with this....let us know!

Many thanks and happy travels!!
T7ER is offline  
Old Dec 11, 2014, 11:19 pm
  #2  
 
Join Date: Dec 2002
Programs: QR Plat
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I treid it exiting the business class lounge at HIA, since the qmiles.com email hadn't answered this question for weeks.

It took all of 30 seconds filling in a form, a few keystrokes and I was upgraded with a smile.

As much as it has been discussed in here regarding QR being inconsistent at best, every now and then one hits an outlier on the upside of the curve.

-A
ph-ndr is offline  
Old Dec 12, 2014, 12:59 am
  #3  
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Join Date: Apr 2011
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Originally Posted by ph-ndr
I treid it exiting the business class lounge at HIA, since the qmiles.com email hadn't answered this question for weeks.

It took all of 30 seconds filling in a form, a few keystrokes and I was upgraded with a smile.

As much as it has been discussed in here regarding QR being inconsistent at best, every now and then one hits an outlier on the upside of the curve.

-A
That is good news! Thanks!
Remains the question: are they filling any open seats or just the mileage redemption allocation.....
T7ER is offline  
Old Dec 12, 2014, 3:44 am
  #4  
 
Join Date: Dec 2011
Location: LHR
Programs: QR Platinum, WY Gold, Shangri-la Diamond, Hilton Diamond
Posts: 1,151
I have also upgraded at the lounge. I was denied upgrade request made online (despite the website showing award availability) and then again when I phoned the PC priority line a week later to check if any seats had since opened up. I was told the availability I could see online was for full award bookings only, not upgrades. No problem at the Al Mourjan lounge though - I was upgraded straight away and qcredits taken from my account accordingly.

Can't answer your question as to which inventory the seat came from though, as I'm not really sure why the award inventory I could see online
wasn't extended to upgrades in the first place.
purple1addict is offline  
Old Dec 12, 2014, 5:18 am
  #5  
 
Join Date: May 2014
Programs: QR Plat, SPG Plat, Hyatt Diamond, HH Diamond, IHG Gold
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Originally Posted by T7ER
Hi,

Has anybody tried this yet? I don't seem to find any threads on this.
I am debating booking Y and using some credits or miles on either of the DOH to Germany routes next week.
J shows 2 available revenue seats on most flights, so I am wondering this:
Is the upgrade at airport service based on available redemption seats (which means 1 or 2 seats a flight only), or is QR actually filling the empty J seats prior to flight?
If they are, then this would be excellent. If they are merely filling those redemption award seats, there is hardly a chance to be successful ever.

Please anybody who has experience with this....let us know!

Many thanks and happy travels!!
Your best bet get get an upgrade is to call QR's call center. All other options (airport, online, email, etc), will yield little to no success.
Sky Fly is offline  
Old Dec 14, 2014, 12:11 pm
  #6  
 
Join Date: Jul 2008
Location: ABZ & half way up Mekong
Programs: Qatar Gold. Skywards Silver, Etihad, China Airlines, Thai, Flying Blue, BA.
Posts: 173
Had success in doing so three times in the last six weeks. Twice whilst in transit in the Doha lounge and once at Heathrow on the A380. Used miles twice and Q credits once. No problems at all great service and about time as well.


Regards
Flying Fireman is offline  
Old Jan 8, 2015, 5:37 am
  #7  
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Join Date: Sep 2013
Location: ZRH
Programs: QR Privilege Club Gold; Accor LeClub Platinum
Posts: 658
It seems this service is being expanded to other airports rather swiftly. On top of the airports listed here, it also works at ZRH and I'm sure at many others. It was introduced at ZRH 2 weeks ago, so far only for one-segment upgrades though. Hope this gets changed so the whole itinerary can be upgraded.

Definitely not bound to redemption seats, C is pretty much full, seems like i got the last available seat ^

Last edited by zehbra; Jan 8, 2015 at 5:42 am
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Old Jan 8, 2015, 1:57 pm
  #8  
 
Join Date: Dec 2011
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Posts: 1,151
Originally Posted by zehbra
Definitely not bound to redemption seats, C is pretty much full, seems like i got the last available seat ^
Woo hoo - your upgrade came through in the end!! Yay ^
purple1addict is offline  
Old Jan 8, 2015, 3:53 pm
  #9  
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Originally Posted by purple1addict
Woo hoo - your upgrade came through in the end!! Yay ^
Indeed! Even though short term gain once again won over possible longer-ish term gain.. I accepted the upgrade on one sector (25 qcredits), rather than gamble on getting a 2-sector upgrade (40 qcredits) at a later point in time. So once again I'm probably left with 15 unusable credits but oh well
zehbra is offline  
Old Aug 22, 2015, 10:11 am
  #10  
 
Join Date: Aug 2015
Location: the little red dot
Posts: 258
Question

Hi all!

First time posting to this forum and reviving this thread in case things have changed! Hoping to leverage on your collective wisdom here!

I'll be flying SIN-DOH-AMS on 21 September (QR945/QR275). Hoping to upgrade DOH-AMS with Qmiles. Should I bother submitting a request via phone / online, or ask at DOH when I get there and just hope for the best?

Thank you!
flyingbubbles is offline  
Old Aug 22, 2015, 12:21 pm
  #11  
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Originally Posted by flyingbubbles
Hi all!

First time posting to this forum and reviving this thread in case things have changed! Hoping to leverage on your collective wisdom here!

I'll be flying SIN-DOH-AMS on 21 September (QR945/QR275). Hoping to upgrade DOH-AMS with Qmiles. Should I bother submitting a request via phone / online, or ask at DOH when I get there and just hope for the best?

Thank you!
Well you don't lose anything by submitting the request online in addition to asking at DOH, it takes less than five minutes to do...
mpkz is offline  
Old Aug 23, 2015, 4:41 am
  #12  
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Join Date: Apr 2011
Programs: QR Platinum, KL/AF Gold, Bonvoy Titanium
Posts: 64
Since starting this post I have now upgraded 3 times with miles and credits. Twice at Mourjan lounge and most recently at MAD for 2 pax. It works well and they ARE filling any seats available this way. Great!
T7ER is offline  
Old Aug 23, 2015, 8:53 am
  #13  
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Originally Posted by T7ER
Since starting this post I have now upgraded 3 times with miles and credits. Twice at Mourjan lounge and most recently at MAD for 2 pax. It works well and they ARE filling any seats available this way. Great!
Yup, it works like a charm - it would just be great to be able to upgrade A-DOH-B instead of just A-DOH. Anyone know of any developments in this direction?
zehbra is offline  
Old Aug 24, 2015, 8:21 am
  #14  
 
Join Date: Aug 2015
Location: the little red dot
Posts: 258
Originally Posted by T7ER
Since starting this post I have now upgraded 3 times with miles and credits. Twice at Mourjan lounge and most recently at MAD for 2 pax. It works well and they ARE filling any seats available this way. Great!
That sounds promising! Thanks for the update!
flyingbubbles is offline  
Old Oct 17, 2015, 11:58 am
  #15  
 
Join Date: Mar 2008
Location: UK
Programs: OneWorld Emerald/GHA Discovery Black
Posts: 552
Following on from this, does anyone know if it is possible to swap the frequent flyer programme associated with a booking part way through a journey? I have QR Gold (and 40 Q credits to burn) but if upgrade availability remains elusive, I would rather credit the flights to BA Executive Club. I anticipate checking for upgrade availability before the flights and at the airport but would appreciate any feedback on the flexibility of changing the earning partner at short notice.
Work-Shy is offline  


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