Apr 9, 2015, 8:51 pm
Last edit by: Schwann
PLEASE NOTE: The below information is largely out of date as of 2023 and needs to be updated:
Hamad International Airport (HIA) offers passengers a number of different lounges. The Departure Lounges at HIA include :
Qatar Airways Al Safwa Lounge - QR and OW First Class Passengers only
Qatar Airways Al Mourjan Lounge - QR and OW First and Business Class Passengers only
HIA First Class Lounge
HIA Business Class Lounge
Oryx Lounge
Al Maha lounge
Additionally, there is an arrivals lounge for those exiting the airport (either very long connection or if Doha is their final destination)
For information on which lounge to use, when travelling with QR, at other airports, please see here.
Which Departure Lounge can I use?
Qatar Airways Al Safwa Lounge - The Lounge access is only for Qatar Airways and Oneworld First Class passengers and is located on Level 3 of the airport. Arriving on a longhaul Qatar First class qualifies for lounge access even if connecting flight is not in F. Reports on the Lounge, can be found here(external link) and here. Photographs of the lounge, can be found here (external). Wiki for Al Safwa is here.
The absolute minimum requirement for access is a boarding card for a flight departing in F or a boarding card for an incoming longhaul F flight. Op-ups and guests are not admitted.
Qatar Airways Al Mourjan Lounge - The Lounge access is only for Qatar Airways and Oneworld First and Business Class passengers and is located on Level 3 of the airport. Information and photographs can be found here - here. A thread has recently been started specific to Al Mourjan - http://www.flyertalk.com/forum/qatar...ss-lounge.html. Existing posts in this thread about Al Mourjan will be moved there as time permits.
The absolute minimum requirement for access is a boarding card for a flight departing in J or a boarding card for an incoming longhaul J flight.
HIA First Class Lounge - The First Class Lounge is located on Concourse A, Level 2 at the airport and offers facilities which include complimentary high-speed Wi-Fi, shower facilities, conference rooms, smoking rooms, family rooms, a business centre and a nursery. First or Business class ticketed passengers as well as QR Privilege Club Platinum and Oneworld alliance Emerald members may access this facility.
The absolute minimum requirement for access is a boarding card showing OWE status for your departing flight.
HIA Business Class Lounge - This lounge, that caters for First or Business class ticketed passengers as well as QR Privilege Club, Platinum Gold and Silver members and oneworld alliance Emerald and Sapphire members, is located on Concourse A, Level 2 at the airport, and offers facilities which include complimentary high-speed Wi-Fi, shower facilities, conference rooms, smoking rooms, family rooms, a business centre and a nursery.
The absolute minimum requirement for access is a boarding card showing OWS status for your departing flight.
Oryx Lounge - May be used only by eligible customers when travelling on: British Airways, Cathay Pacific, Royal Jordanian, SriLankan Airlines. Economy passengers will be able to gain access to the lounge for a fee of QAR 200 (USD 55).
Al Maha Lounge - Available to priority pass members. Located opposite the entrance to the Oryx Lounge.
Arrivals Lounge - There are essentially 2 - the first one is prior to immigration and has some snacks, drinks, and a seating area, as well as a dedicated immigration booth. The second (and main) one is just outside customs to the left, near the W.H. Smith store. This one has snacks, drinks, a menu to order from, showers, etc. Both arrivals lounges are for QR J passengers only, oneworld status alone will not get you into the lounge.
Opening Times
QR lounges are open 24 hours/day and serve no alcoholic beverages during Ramadan (27 May-25 June 2017 and 16 May-14 June 2018).
Luggage facilites
There are luggage boxes for hand luggage in Al Safwa, Al Mourjan, First Class and Business Class lounges.
Transit Options
Alternatives for long transits:
Hamad International Airport (HIA) offers passengers a number of different lounges. The Departure Lounges at HIA include :
Qatar Airways Al Safwa Lounge - QR and OW First Class Passengers only
Qatar Airways Al Mourjan Lounge - QR and OW First and Business Class Passengers only
HIA First Class Lounge
HIA Business Class Lounge
Oryx Lounge
Al Maha lounge
Additionally, there is an arrivals lounge for those exiting the airport (either very long connection or if Doha is their final destination)
For information on which lounge to use, when travelling with QR, at other airports, please see here.
Which Departure Lounge can I use?
Qatar Airways Al Safwa Lounge - The Lounge access is only for Qatar Airways and Oneworld First Class passengers and is located on Level 3 of the airport. Arriving on a longhaul Qatar First class qualifies for lounge access even if connecting flight is not in F. Reports on the Lounge, can be found here(external link) and here. Photographs of the lounge, can be found here (external). Wiki for Al Safwa is here.
The absolute minimum requirement for access is a boarding card for a flight departing in F or a boarding card for an incoming longhaul F flight. Op-ups and guests are not admitted.
Qatar Airways Al Mourjan Lounge - The Lounge access is only for Qatar Airways and Oneworld First and Business Class passengers and is located on Level 3 of the airport. Information and photographs can be found here - here. A thread has recently been started specific to Al Mourjan - http://www.flyertalk.com/forum/qatar...ss-lounge.html. Existing posts in this thread about Al Mourjan will be moved there as time permits.
The absolute minimum requirement for access is a boarding card for a flight departing in J or a boarding card for an incoming longhaul J flight.
HIA First Class Lounge - The First Class Lounge is located on Concourse A, Level 2 at the airport and offers facilities which include complimentary high-speed Wi-Fi, shower facilities, conference rooms, smoking rooms, family rooms, a business centre and a nursery. First or Business class ticketed passengers as well as QR Privilege Club Platinum and Oneworld alliance Emerald members may access this facility.
The absolute minimum requirement for access is a boarding card showing OWE status for your departing flight.
HIA Business Class Lounge - This lounge, that caters for First or Business class ticketed passengers as well as QR Privilege Club, Platinum Gold and Silver members and oneworld alliance Emerald and Sapphire members, is located on Concourse A, Level 2 at the airport, and offers facilities which include complimentary high-speed Wi-Fi, shower facilities, conference rooms, smoking rooms, family rooms, a business centre and a nursery.
The absolute minimum requirement for access is a boarding card showing OWS status for your departing flight.
Oryx Lounge - May be used only by eligible customers when travelling on: British Airways, Cathay Pacific, Royal Jordanian, SriLankan Airlines. Economy passengers will be able to gain access to the lounge for a fee of QAR 200 (USD 55).
Al Maha Lounge - Available to priority pass members. Located opposite the entrance to the Oryx Lounge.
Arrivals Lounge - There are essentially 2 - the first one is prior to immigration and has some snacks, drinks, and a seating area, as well as a dedicated immigration booth. The second (and main) one is just outside customs to the left, near the W.H. Smith store. This one has snacks, drinks, a menu to order from, showers, etc. Both arrivals lounges are for QR J passengers only, oneworld status alone will not get you into the lounge.
Opening Times
QR lounges are open 24 hours/day and serve no alcoholic beverages during Ramadan (27 May-25 June 2017 and 16 May-14 June 2018).
Luggage facilites
There are luggage boxes for hand luggage in Al Safwa, Al Mourjan, First Class and Business Class lounges.
Transit Options
Alternatives for long transits:
- Free tour of Doha: if your transit time is between 5 and 12 hours
- Qatar-now-offers-free-96-hour-visa
- QR-organized transit accommodation (inclusive of entry visas, airport transfers, and meals): if your transit time is between 8 and 24 hours. You may qualify for free or fixed rate access (also see this thread)
- The Airport Hotel, inside international area of the airport
QR Lounges at HIA
Jun 17, 2015, 8:08 pm
#1291
Join Date: Sep 2011
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You're right. I edited my post above.
Jun 17, 2015, 9:17 pm
#1292
Join Date: Feb 2010
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To update my post from Sunday:
1) Senior staff have been given a tour of the Al Sawfa. However, there is still no confirmed opening date.
2) There are still construction works going on in the Al Safwa, but from what the staff have seen, it is supposedly spectacular.
3) Training has not commenced within the Al Safwa, but has commenced off-site.
4) The Al Mourjan is expected to be far quieter for the next month, due to Ramadan. The lounge this evening, because it is the first night, is the quietest I've ever seen it...although it is still fairly busy.
5) I was advised that NO alcohol will be served at all in the Al Mourjan during the month of Ramadan.
6) On a side note, and might be helpful for others, there is a pharmacy and clinic at HIA. However, the non-emergency Ambulance service team are located 2 minutes from the Al Mourjan. If you are feeling unwell, or simply need to have a bandage re-dressed (as I needed), they will come up and do it. Very easy, and a really helpful service to offer.
1) Senior staff have been given a tour of the Al Sawfa. However, there is still no confirmed opening date.
2) There are still construction works going on in the Al Safwa, but from what the staff have seen, it is supposedly spectacular.
3) Training has not commenced within the Al Safwa, but has commenced off-site.
4) The Al Mourjan is expected to be far quieter for the next month, due to Ramadan. The lounge this evening, because it is the first night, is the quietest I've ever seen it...although it is still fairly busy.
5) I was advised that NO alcohol will be served at all in the Al Mourjan during the month of Ramadan.
6) On a side note, and might be helpful for others, there is a pharmacy and clinic at HIA. However, the non-emergency Ambulance service team are located 2 minutes from the Al Mourjan. If you are feeling unwell, or simply need to have a bandage re-dressed (as I needed), they will come up and do it. Very easy, and a really helpful service to offer.
msm2000uk - to the best of your knowledge, what would be your guess as to a realistic time for the Al Safwa lounge to open? Is the assumption that it may be open by the end of July/August too optimistic?
Jun 17, 2015, 11:53 pm
#1293
Join Date: Jul 2000
Location: AUH
Posts: 8,265
To update my post from Sunday:
1) Senior staff have been given a tour of the Al Sawfa. However, there is still no confirmed opening date.
2) There are still construction works going on in the Al Safwa, but from what the staff have seen, it is supposedly spectacular.
3) Training has not commenced within the Al Safwa, but has commenced off-site.
1) Senior staff have been given a tour of the Al Sawfa. However, there is still no confirmed opening date.
2) There are still construction works going on in the Al Safwa, but from what the staff have seen, it is supposedly spectacular.
3) Training has not commenced within the Al Safwa, but has commenced off-site.
5) I was advised that NO alcohol will be served at all in the Al Mourjan during the month of Ramadan.
Jun 18, 2015, 12:21 am
#1294
Moderator: Qatar Airways
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The caveat I would mention, is that there is a chance the Emir will open the Al Safwa to coincide with the end of Ramadan. It would make a nice PR story, and I could see it happening.
I wont be back until early August, so I'm sure others will be able to update before I'm next at HIA.
One hopes that the NCA virus will not lurk for too long, but I wish godspeed and strength to anyone who suffers from the No-Champagne-Ahhh virus this month.
Jun 18, 2015, 12:39 am
#1295
Join Date: Aug 2005
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If Vegas had a betting line on this (and they probably should) I would put my money on Safwa opening toward the end of Ramadan. Mourjan opened at exactly that time last year. It lets them start out at a relatively quiet time when they don't have to deal with serving alcohol. And as was said, it adds to the PR to combine it with a special occasion.
Jun 18, 2015, 5:13 am
#1296
Join Date: Jun 2015
Location: London, UK
Programs: BAEC Silver, IHG Ambassador
Posts: 16
I think you're mistaken QR arrival lounge with Al Maha arrival processing lounge? The one you're describing sounds like Al Maha 'lounge' which is essentially a waiting area pre-immigration. QR arrival lounge is outside (landside) after customs, make a left turn and take an elevator one floor up. It is on the second floor (first floor brit speak) overlooking the arrival and meet and greet area.
Thanks, J
edited to add: there's some more detail in this thread
http://www.flyertalk.com/forum/qatar...ls-lounge.html
Last edited by jdjd; Jun 18, 2015 at 5:25 am Reason: added a link to another thread
Jun 18, 2015, 5:14 pm
#1297
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If Vegas had a betting line on this (and they probably should) I would put my money on Safwa opening toward the end of Ramadan. Mourjan opened at exactly that time last year. It lets them start out at a relatively quiet time when they don't have to deal with serving alcohol. And as was said, it adds to the PR to combine it with a special occasion.
Jun 19, 2015, 4:12 pm
#1298
Join Date: Feb 2011
Location: EWR
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Posts: 813
Jun 20, 2015, 1:39 am
#1299
Join Date: Dec 2010
Location: London/Dubai
Programs: BA GOLD, SPG Platinum
Posts: 55
I was in al mourjan lounge last week and I saw a guy getting a glass of Krug, I almost pulled out my phone and took a picture to post it on this thread 
I also should have gone to the man holding the glass and asking him what his thoughts were on the champagne and if he was going to comment on the FT thread?
Come to think of it... I really regret not doing that.
Next time for sure....
I also should have gone to the man holding the glass and asking him what his thoughts were on the champagne and if he was going to comment on the FT thread?
Come to think of it... I really regret not doing that.
Next time for sure....
Jun 20, 2015, 2:37 am
#1300
Join Date: Jun 2014
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Jun 20, 2015, 3:58 am
#1301
Join Date: Jul 2000
Location: AUH
Posts: 8,265
I was in al mourjan lounge last week and I saw a guy getting a glass of Krug, I almost pulled out my phone and took a picture to post it on this thread
I also should have gone to the man holding the glass and asking him what his thoughts were on the champagne and if he was going to comment on the FT thread?
Come to think of it... I really regret not doing that.
Next time for sure....
I also should have gone to the man holding the glass and asking him what his thoughts were on the champagne and if he was going to comment on the FT thread?
Come to think of it... I really regret not doing that.
Next time for sure....
Jun 20, 2015, 4:51 pm
#1302
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Join Date: May 2006
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Programs: TK E+
Posts: 11,230
I was in al mourjan lounge last week and I saw a guy getting a glass of Krug, I almost pulled out my phone and took a picture to post it on this thread
I also should have gone to the man holding the glass and asking him what his thoughts were on the champagne and if he was going to comment on the FT thread?
Come to think of it... I really regret not doing that.
Next time for sure....
I also should have gone to the man holding the glass and asking him what his thoughts were on the champagne and if he was going to comment on the FT thread?
Come to think of it... I really regret not doing that.
Next time for sure....
Jun 20, 2015, 8:26 pm
#1304
Join Date: Sep 2003
Location: MSP
Programs: DL PlatMM, BA and Alaska Emerald, HHonors DIA, Accor, Marriott Titanium, IHG Plat Amb, UA Silver, AA
Posts: 4,513
I was in al mourjan lounge last week and I saw a guy getting a glass of Krug, I almost pulled out my phone and took a picture to post it on this thread
I also should have gone to the man holding the glass and asking him what his thoughts were on the champagne and if he was going to comment on the FT thread?
Come to think of it... I really regret not doing that.
Next time for sure....
I also should have gone to the man holding the glass and asking him what his thoughts were on the champagne and if he was going to comment on the FT thread?
Come to think of it... I really regret not doing that.
Next time for sure....
Jun 22, 2015, 5:51 am
#1305
Join Date: Oct 2007
Location: Germany
Programs: QR Gold, Skyteam Silver, Hilton Diamond, IHG Platinum
Posts: 144
Just back from Al Mourjan. Confirm that no alc during Ramadan and no more Krug in Al Mourjan after opening Al Safwa. No confirmed opening date of latter. However, it will have the same size as Al Mourjan and include exhibition of selected pieces of art.