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Old Apr 9, 2015, 8:51 pm
FlyerTalk Forums Expert How-Tos and Guides
Last edit by: Schwann
PLEASE NOTE: The below information is largely out of date as of 2023 and needs to be updated:

Hamad International Airport (HIA) offers passengers a number of different lounges. The Departure Lounges at HIA include :

Qatar Airways Al Safwa Lounge - QR and OW First Class Passengers only
Qatar Airways Al Mourjan Lounge - QR and OW First and Business Class Passengers only
HIA First Class Lounge
HIA Business Class Lounge
Oryx Lounge
Al Maha lounge

Additionally, there is an arrivals lounge for those exiting the airport (either very long connection or if Doha is their final destination)

For information on which lounge to use, when travelling with QR, at other airports, please see here.


Which Departure Lounge can I use?

Qatar Airways Al Safwa Lounge - The Lounge access is only for Qatar Airways and Oneworld First Class passengers and is located on Level 3 of the airport. Arriving on a longhaul Qatar First class qualifies for lounge access even if connecting flight is not in F. Reports on the Lounge, can be found here(external link) and here. Photographs of the lounge, can be found here (external). Wiki for Al Safwa is here.
The absolute minimum requirement for access is a boarding card for a flight departing in F or a boarding card for an incoming longhaul F flight. Op-ups and guests are not admitted.

Qatar Airways Al Mourjan Lounge - The Lounge access is only for Qatar Airways and Oneworld First and Business Class passengers and is located on Level 3 of the airport. Information and photographs can be found here - here. A thread has recently been started specific to Al Mourjan - http://www.flyertalk.com/forum/qatar...ss-lounge.html. Existing posts in this thread about Al Mourjan will be moved there as time permits.
The absolute minimum requirement for access is a boarding card for a flight departing in J or a boarding card for an incoming longhaul J flight.

HIA First Class Lounge - The First Class Lounge is located on Concourse A, Level 2 at the airport and offers facilities which include complimentary high-speed Wi-Fi, shower facilities, conference rooms, smoking rooms, family rooms, a business centre and a nursery. First or Business class ticketed passengers as well as QR Privilege Club Platinum and Oneworld alliance Emerald members may access this facility.
The absolute minimum requirement for access is a boarding card showing OWE status for your departing flight.

HIA Business Class Lounge - This lounge, that caters for First or Business class ticketed passengers as well as QR Privilege Club, Platinum Gold and Silver members and oneworld alliance Emerald and Sapphire members, is located on Concourse A, Level 2 at the airport, and offers facilities which include complimentary high-speed Wi-Fi, shower facilities, conference rooms, smoking rooms, family rooms, a business centre and a nursery.
The absolute minimum requirement for access is a boarding card showing OWS status for your departing flight.

Oryx Lounge - May be used only by eligible customers when travelling on: British Airways, Cathay Pacific, Royal Jordanian, SriLankan Airlines. Economy passengers will be able to gain access to the lounge for a fee of QAR 200 (USD 55).

Al Maha Lounge - Available to priority pass members. Located opposite the entrance to the Oryx Lounge.

Arrivals Lounge - There are essentially 2 - the first one is prior to immigration and has some snacks, drinks, and a seating area, as well as a dedicated immigration booth. The second (and main) one is just outside customs to the left, near the W.H. Smith store. This one has snacks, drinks, a menu to order from, showers, etc. Both arrivals lounges are for QR J passengers only, oneworld status alone will not get you into the lounge.

Opening Times
QR lounges are open 24 hours/day and serve no alcoholic beverages during Ramadan (27 May-25 June 2017 and 16 May-14 June 2018).

Luggage facilites
There are luggage boxes for hand luggage in Al Safwa, Al Mourjan, First Class and Business Class lounges.

Transit Options
Alternatives for long transits:
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QR Lounges at HIA

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Old Oct 19, 2014, 4:38 am
  #676  
 
Join Date: Jun 2012
Programs: BA Gold, EY Gold.
Posts: 283
When will Al Safwa open?
duckied is offline  
Old Oct 19, 2014, 10:28 pm
  #677  
 
Join Date: Aug 2014
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Originally Posted by duckied
When will Al Safwa open?
Who knows?!
iluvdoco is offline  
Old Oct 20, 2014, 3:23 am
  #678  
 
Join Date: Aug 2011
Location: Tehran (IKA), Vancouver (YVR), Nice (NCE)
Programs: QR Platinum (Oneworld Emerald), AZ Freccia Alata (Skyteam Gold), Shangri-La GC (Jade)
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Originally Posted by iluvdoco
Who knows?!
G-d, the almighty knows everything.
wandering_persian is offline  
Old Oct 20, 2014, 11:22 am
  #679  
 
Join Date: Aug 2014
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Originally Posted by wandering_persian
G-d, the almighty knows everything.
Unfortunately the almighty doesn't post on Flyertalk.
iluvdoco is offline  
Old Oct 20, 2014, 9:07 pm
  #680  
 
Join Date: Jan 2013
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Originally Posted by iluvdoco
Unfortunately the almighty doesn't post on Flyertalk.
That's what you think
mtdd is offline  
Old Oct 25, 2014, 5:32 pm
  #681  
 
Join Date: Aug 2014
Posts: 3,723
Does the Al Mourjan lounge still have food around midnight?

Planning a trip that arrives around 11pm and leaves at 1am, so I hope there's still something to eat then. Thanks!
iluvdoco is offline  
Old Oct 25, 2014, 9:48 pm
  #682  
 
Join Date: Nov 2011
Posts: 216
So, third flight with a short rest at the Al Mourjan lounge with me being gold and my husband accompanying me. The strange thing is: every time they check his ticket again and again. The problem seems to be that the hosts think he's been in the lounge already that day. Strange!
romana2 is offline  
Old Oct 27, 2014, 6:59 am
  #683  
 
Join Date: Oct 2008
Location: MAN, HKG, DOH, MNL
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Posts: 491
Originally Posted by iluvdoco
Does the Al Mourjan lounge still have food around midnight?

Planning a trip that arrives around 11pm and leaves at 1am, so I hope there's still something to eat then. Thanks!
Yes - did when i was in the lounge last... ran out of beer though, offered me champagne which i refused (not a fan)... asked for what white wines and they did not know so just brought me out a bottle for me to select...
cundall is offline  
Old Oct 28, 2014, 9:50 am
  #684  
 
Join Date: Apr 2000
Posts: 2,637
What about an arrivals lounge for J travellers? A google search pointed to a page on HIA's official web site that there is an arrivals lounge for QR passengers. Yet no mention of such an arrivals lounge in this thread. Someone asked a similar question in Jun/Jul with no response.
headinclouds is offline  
Old Oct 28, 2014, 1:35 pm
  #685  
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Location: ZRH
Programs: QR Privilege Club Gold; Accor LeClub Platinum
Posts: 658
Originally Posted by headinclouds
What about an arrivals lounge for J travellers? A google search pointed to a page on HIA's official web site that there is an arrivals lounge for QR passengers. Yet no mention of such an arrivals lounge in this thread. Someone asked a similar question in Jun/Jul with no response.
Yes there is an arrivals lounge for J. I only had 10 minutes in there... There are some drinks and small snacks. I would expect there to be a shower somewhere, but cannot confirm that.
zehbra is offline  
Old Oct 29, 2014, 8:49 am
  #686  
 
Join Date: Apr 2005
Location: OOL/DOH
Programs: QF LTS WP, Avis Pres Club, HH Diam.
Posts: 3,192
I had a great Aussie meat pie in the arrivals lounge, complete with tomato sauce!
VH-RMD is offline  
Old Oct 29, 2014, 9:14 am
  #687  
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Join Date: Sep 2013
Location: ZRH
Programs: QR Privilege Club Gold; Accor LeClub Platinum
Posts: 658
Originally Posted by VH-RMD
I had a great Aussie meat pie in the arrivals lounge, complete with tomato sauce!
Damn! Should've insisted to stay there longer... but was late at night and I was tired.. maybe some other time
zehbra is offline  
Old Oct 29, 2014, 10:38 am
  #688  
 
Join Date: Feb 2010
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Originally Posted by VH-RMD
I had a great Aussie meat pie in the arrivals lounge, complete with tomato sauce!
Tomato sauce is ketchup ?
HMPS is offline  
Old Oct 29, 2014, 9:07 pm
  #689  
 
Join Date: Apr 2005
Location: OOL/DOH
Programs: QF LTS WP, Avis Pres Club, HH Diam.
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Originally Posted by HMPS
Tomato sauce is ketchup ?
yes.
VH-RMD is offline  
Old Oct 29, 2014, 10:48 pm
  #690  
 
Join Date: Feb 2010
Location: ORD
Programs: US Air, UA BA LH AI DELTA MARRIOTT CHOICE SGP
Posts: 9,883
Originally Posted by VH-RMD
yes.
hanks.
When tourists from Australia , India etc. ask for "tomato sauce"
with their omelette or sandwich, the waiters here in US have a bewildered look or if available bring out tomato sauce that is used in italian preparations !
HMPS is offline  


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