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Old Apr 9, 2015, 8:51 pm
FlyerTalk Forums Expert How-Tos and Guides
Last edit by: Schwann
PLEASE NOTE: The below information is largely out of date as of 2023 and needs to be updated:

Hamad International Airport (HIA) offers passengers a number of different lounges. The Departure Lounges at HIA include :

Qatar Airways Al Safwa Lounge - QR and OW First Class Passengers only
Qatar Airways Al Mourjan Lounge - QR and OW First and Business Class Passengers only
HIA First Class Lounge
HIA Business Class Lounge
Oryx Lounge
Al Maha lounge

Additionally, there is an arrivals lounge for those exiting the airport (either very long connection or if Doha is their final destination)

For information on which lounge to use, when travelling with QR, at other airports, please see here.


Which Departure Lounge can I use?

Qatar Airways Al Safwa Lounge - The Lounge access is only for Qatar Airways and Oneworld First Class passengers and is located on Level 3 of the airport. Arriving on a longhaul Qatar First class qualifies for lounge access even if connecting flight is not in F. Reports on the Lounge, can be found here(external link) and here. Photographs of the lounge, can be found here (external). Wiki for Al Safwa is here.
The absolute minimum requirement for access is a boarding card for a flight departing in F or a boarding card for an incoming longhaul F flight. Op-ups and guests are not admitted.

Qatar Airways Al Mourjan Lounge - The Lounge access is only for Qatar Airways and Oneworld First and Business Class passengers and is located on Level 3 of the airport. Information and photographs can be found here - here. A thread has recently been started specific to Al Mourjan - http://www.flyertalk.com/forum/qatar...ss-lounge.html. Existing posts in this thread about Al Mourjan will be moved there as time permits.
The absolute minimum requirement for access is a boarding card for a flight departing in J or a boarding card for an incoming longhaul J flight.

HIA First Class Lounge - The First Class Lounge is located on Concourse A, Level 2 at the airport and offers facilities which include complimentary high-speed Wi-Fi, shower facilities, conference rooms, smoking rooms, family rooms, a business centre and a nursery. First or Business class ticketed passengers as well as QR Privilege Club Platinum and Oneworld alliance Emerald members may access this facility.
The absolute minimum requirement for access is a boarding card showing OWE status for your departing flight.

HIA Business Class Lounge - This lounge, that caters for First or Business class ticketed passengers as well as QR Privilege Club, Platinum Gold and Silver members and oneworld alliance Emerald and Sapphire members, is located on Concourse A, Level 2 at the airport, and offers facilities which include complimentary high-speed Wi-Fi, shower facilities, conference rooms, smoking rooms, family rooms, a business centre and a nursery.
The absolute minimum requirement for access is a boarding card showing OWS status for your departing flight.

Oryx Lounge - May be used only by eligible customers when travelling on: British Airways, Cathay Pacific, Royal Jordanian, SriLankan Airlines. Economy passengers will be able to gain access to the lounge for a fee of QAR 200 (USD 55).

Al Maha Lounge - Available to priority pass members. Located opposite the entrance to the Oryx Lounge.

Arrivals Lounge - There are essentially 2 - the first one is prior to immigration and has some snacks, drinks, and a seating area, as well as a dedicated immigration booth. The second (and main) one is just outside customs to the left, near the W.H. Smith store. This one has snacks, drinks, a menu to order from, showers, etc. Both arrivals lounges are for QR J passengers only, oneworld status alone will not get you into the lounge.

Opening Times
QR lounges are open 24 hours/day and serve no alcoholic beverages during Ramadan (27 May-25 June 2017 and 16 May-14 June 2018).

Luggage facilites
There are luggage boxes for hand luggage in Al Safwa, Al Mourjan, First Class and Business Class lounges.

Transit Options
Alternatives for long transits:
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QR Lounges at HIA

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Old May 7, 2016, 2:02 pm
  #2296  
 
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Smile

Originally Posted by remdk
jlisi984 the sleeping rooms are on a first come first served basis. You should be able to obtain a room in Al Safwa soon after you arrive. Wait a couple of hours and you may find yourself on a waiting list! Demand drops again upon departure of the 24.00-03.00 flights.
As indicated demand for those rooms varies from day to day and from hour to hour.
Thanks!

Do you know if you're allowed to leave the sleeping room? Leave your stuff there, like in a hotel? Do you get a key?
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Old May 7, 2016, 2:44 pm
  #2297  
 
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jlisi984 I believe yes to all questions but you should look at the http://www.flyertalk.com/forum/qatar...ss-lounge.html thread for the correct answers.
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Old May 7, 2016, 3:25 pm
  #2298  
 
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Originally Posted by remdk
jlisi984 I believe yes to all questions but you should look at the http://www.flyertalk.com/forum/qatar...ss-lounge.html thread for the correct answers.
One I can answer as Ive experienced ! Yes if a room is available you can check in like a hotel . Leave your bags and are given an electronic key to come and go as you like until your flight . You need to have a long layover or you wont get a room .however .
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Old May 25, 2016, 9:16 am
  #2299  
 
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Delete

Last edited by timo469; May 27, 2016 at 9:31 pm Reason: Delete
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Old May 25, 2016, 10:09 am
  #2300  
gms
 
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Originally Posted by timo469
I am currently in the Al Marjoun lounge awaiting my flight in business class and just got my first case of food poising from a business class lounge. I had the shrimp and took one bite and it really tasted off. I did not have a napkin to spit it out into and thus swallowed.
So after one bite you already know you have food poisoning?

Why did you swallow it? If it was so clearly 'off' at the first taste spit it out onto the plate. Who cares about manners if you are concerned about your health! This just seems bizarre to me!
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Old May 25, 2016, 12:56 pm
  #2301  
 
Join Date: Jun 2013
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Originally Posted by gms
So after one bite you already know you have food poisoning?

Why did you swallow it? If it was so clearly 'off' at the first taste spit it out onto the plate. Who cares about manners if you are concerned about your health! This just seems bizarre to me!
Food poisoning doesn't mean "ate food I thought was off" it means throwing up or diarrhea, so from his statement he did not have food poisoning he ate something he didn't like.

"Just got" also implicates he hasn't actually gotten food poisoning, in that case he would currently be in the restroom.
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Old May 25, 2016, 2:42 pm
  #2302  
gms
 
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Originally Posted by theddo
Food poisoning doesn't mean "ate food I thought was off" it means throwing up or diarrhea, so from his statement he did not have food poisoning he ate something he didn't like.

"Just got" also implicates he hasn't actually gotten food poisoning, in that case he would currently be in the restroom.
Exactly. When it's coming out of both ends your first thought wouldn't be to go online!
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Old May 25, 2016, 2:46 pm
  #2303  
 
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Originally Posted by theddo
"Just got" also implicates he hasn't actually gotten food poisoning, in that case he would currently be in the restroom.
...one would hope

Originally Posted by gms
Exactly. When it's coming out of both ends your first thought wouldn't be to go online!
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Old May 26, 2016, 4:39 am
  #2304  
 
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Originally Posted by gms
Exactly. When it's coming out of both ends your first thought wouldn't be to go online!
Don't underestimate the current generation's zeal to post whatever is going on with them at the moment.
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Old May 27, 2016, 9:24 pm
  #2305  
 
Join Date: Jul 2003
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Deleted

Last edited by timo469; May 27, 2016 at 9:32 pm Reason: Deleted
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Old Jun 7, 2016, 2:58 pm
  #2306  
 
Join Date: Dec 2011
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Anyone know what's going on behind the boarding in the Emerald/First Class lounge? Some new construction it seems - but what?!
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Old Jun 8, 2016, 5:51 am
  #2307  
 
Join Date: Apr 2013
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Originally Posted by crombiestone
You need to have a long layover or you wont get a room .however .
Not sure about this ?

When I was there in March I arrived 2 hours before my flight and requested a room and was given one.
Nizar is offline  
Old Jun 9, 2016, 2:59 am
  #2308  
 
Join Date: Jul 2015
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Correct, that's nonsense.
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Old Jun 9, 2016, 3:25 am
  #2309  
 
Join Date: Sep 2011
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I was actually impressed by the amount of people hogging to the tables in the restaurant of the Al Mourjan lounge. There were a lot of people going around trying to find an empty seat to have a meal.
On the other side, in the smoking room we shared the seats even with some people (including myself) stayed there for longer then just a smoke.
endet is offline  
Old Jun 15, 2016, 2:41 pm
  #2310  
 
Join Date: Apr 2012
Posts: 3,944
Are passengers from non QR/OW airlines admitted to the First and Business Class lounges?
The question has been asked several times and never really answered. Many, myself included, have assumed that they were but no real answer has been given.
remdk is offline  


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