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#436
FlyerTalk Evangelist
Join Date: Apr 2003
Location: PHL (and sometimes BKK)
Programs: aa/ua gold; mar titanium. SPG till I die.
Posts: 15,648
I'm looking for a little clarification here... I'm trying to book a ticket from BKK to PHL for a friend. QR's website says that flights ex-US have a 24hr hold period and flights TO the US have a 24 hour refund option.
So I called the QR reservation center here in the states and they said that does not exist and to email the ecommerce website team which I'm doing now.
Does anyone have any experience doing something like this within the US? I tried searching but couldn't find any information. I'm curious to know so I don't incorrectly book the wrong tickets. Thanks in advance.
So I called the QR reservation center here in the states and they said that does not exist and to email the ecommerce website team which I'm doing now.
Does anyone have any experience doing something like this within the US? I tried searching but couldn't find any information. I'm curious to know so I don't incorrectly book the wrong tickets. Thanks in advance.
#437
Join Date: Sep 2014
Location: Maldives,Hawaii
Programs: hyatt hotel,fourseasons hotel,qatarair,sixt platinum
Posts: 22
rebooking
Dear qatar,
Two weeks ago.
I booked round trip from maldives to Frankfurt and back to maldives from milan.
For 2persons with my wife, business class.
And i received ad mail for 25% discount from qr.
I can save 3,500usd if i rebook my trip.
it possible to cancel my first booking for rebooking?
Thanks
Two weeks ago.
I booked round trip from maldives to Frankfurt and back to maldives from milan.
For 2persons with my wife, business class.
And i received ad mail for 25% discount from qr.
I can save 3,500usd if i rebook my trip.
it possible to cancel my first booking for rebooking?
Thanks
#438
Join Date: Apr 2009
Location: Doha, Qatar
Programs: QR Gold
Posts: 772
Dear qatar,
Two weeks ago.
I booked round trip from maldives to Frankfurt and back to maldives from milan.
For 2persons with my wife, business class.
And i received ad mail for 25% discount from qr.
I can save 3,500usd if i rebook my trip.
it possible to cancel my first booking for rebooking?
Thanks
Two weeks ago.
I booked round trip from maldives to Frankfurt and back to maldives from milan.
For 2persons with my wife, business class.
And i received ad mail for 25% discount from qr.
I can save 3,500usd if i rebook my trip.
it possible to cancel my first booking for rebooking?
Thanks
Well it depends what your fare rules say. I think you can--they will take 100$ cancellation fee.
What I would recommend is first asking if you can cancel your ticket, then immediately purchasing the new tickets, and then refunding your first ticket.
#439
Join Date: Aug 2014
Posts: 261
Any idea how far in advance Qatar release award seating?
Looking at various flights next year and there seems to be a heap of availability - (Say Doh->LHR) up until about mid-June and then nothing afterwards. However it isn't as though there aren't any QR flights available - some from Doh to Kul as an example.
Just wondering whether they work on a "355 day in advance rule" or just perhaps lump a couple of months worth at a time
Looking at various flights next year and there seems to be a heap of availability - (Say Doh->LHR) up until about mid-June and then nothing afterwards. However it isn't as though there aren't any QR flights available - some from Doh to Kul as an example.
Just wondering whether they work on a "355 day in advance rule" or just perhaps lump a couple of months worth at a time
#440
Any idea how far in advance Qatar release award seating?
Looking at various flights next year and there seems to be a heap of availability - (Say Doh->LHR) up until about mid-June and then nothing afterwards. However it isn't as though there aren't any QR flights available - some from Doh to Kul as an example.
Just wondering whether they work on a "355 day in advance rule" or just perhaps lump a couple of months worth at a time
Looking at various flights next year and there seems to be a heap of availability - (Say Doh->LHR) up until about mid-June and then nothing afterwards. However it isn't as though there aren't any QR flights available - some from Doh to Kul as an example.
Just wondering whether they work on a "355 day in advance rule" or just perhaps lump a couple of months worth at a time
#441
Join Date: Jan 2005
Programs: BA Gold, several other less interesting cards...
Posts: 3,712
Arrivals Lounge in Transit
Hi all
First time on QR since that old 747 out of Gatwick in the 90's.
I'm flying SIN-LHR with a 10 hour transit in Doha. The flight arrives at about 5am into Doha. I am travelling in J and am OWE
My question is - can I use a lounge in the airport on arrival for a few hours before I venture into Doha for an explore?
First time on QR since that old 747 out of Gatwick in the 90's.
I'm flying SIN-LHR with a 10 hour transit in Doha. The flight arrives at about 5am into Doha. I am travelling in J and am OWE
My question is - can I use a lounge in the airport on arrival for a few hours before I venture into Doha for an explore?
#442
Join Date: May 2005
Location: BHD/BFS/DUB
Programs: BA Lifetime Gold; Marriott Titanium, Hilton Diamond
Posts: 302
Conflicting ITA Matrix and KVS info: which is correct?
Hi:
I'm looking to book flights from LHR to ICN on QR. I'm seeing conflicting availability:
ITA Matrix shows availability in I:
London (LHR) to Seoul (ICN) - Sun, Oct 12
Qatar Airways(Q.C.S.C) 4 Dep: 3:05PM Arr: 11:50PM 6h 45m Airbus A380 Business (I)
Layover in DOH 1h 25m
Qatar Airways(Q.C.S.C) 858 Dep: 1:15AM Arr: 4:00PM 8h 45m Boeing 777 Business (I)
--------------------------------------------------------------------------------
FARE AND BOOKING DETAILS
Provide this information to a travel agent to help them match the fares found.
Make sure to provide the exact booking and fare codes shown.
Fare 1: Carrier QR IPE6MGB LON to SEL GBP757.50
Passenger type ADT, round trip fare, booking code I
Covers LHR-DOH (Business), DOH-ICN (Business)
Yet, KVS shows the flight as pretty much sold out in everything but Y:
[KVS Availability Tool 7.4.1/Diamond - Availability/FS/US]
LHR London Heathrow UK [EGLL]
ICN Seoul Incheon Intl KR [RKSI]
SUN 12 Oct 2014
Carrier Flight From Depart To Arrive A/C St Availability
--------- ------ ---- -------- ---- -------- --- -- -----------------------------------------------------------------------
QR 4 LHR 15:05 DOH 23:50 388 F0 P0 A0 J0 C0 D0 I0 Y9 B9 H0 K0 M0 L0 V0 S0 N0 Q0 O0
-> QR 858 DOH 01:15 +1 ICN 16:00 +1 77W J0 C0 D0 I0 Y9 B9 H0 K0 M0 L0 V0 S0 N0 Q0 O0
Which is correct?
I'm looking to book flights from LHR to ICN on QR. I'm seeing conflicting availability:
ITA Matrix shows availability in I:
London (LHR) to Seoul (ICN) - Sun, Oct 12
Qatar Airways(Q.C.S.C) 4 Dep: 3:05PM Arr: 11:50PM 6h 45m Airbus A380 Business (I)
Layover in DOH 1h 25m
Qatar Airways(Q.C.S.C) 858 Dep: 1:15AM Arr: 4:00PM 8h 45m Boeing 777 Business (I)
--------------------------------------------------------------------------------
FARE AND BOOKING DETAILS
Provide this information to a travel agent to help them match the fares found.
Make sure to provide the exact booking and fare codes shown.
Fare 1: Carrier QR IPE6MGB LON to SEL GBP757.50
Passenger type ADT, round trip fare, booking code I
Covers LHR-DOH (Business), DOH-ICN (Business)
Yet, KVS shows the flight as pretty much sold out in everything but Y:
[KVS Availability Tool 7.4.1/Diamond - Availability/FS/US]
LHR London Heathrow UK [EGLL]
ICN Seoul Incheon Intl KR [RKSI]
SUN 12 Oct 2014
Carrier Flight From Depart To Arrive A/C St Availability
--------- ------ ---- -------- ---- -------- --- -- -----------------------------------------------------------------------
QR 4 LHR 15:05 DOH 23:50 388 F0 P0 A0 J0 C0 D0 I0 Y9 B9 H0 K0 M0 L0 V0 S0 N0 Q0 O0
-> QR 858 DOH 01:15 +1 ICN 16:00 +1 77W J0 C0 D0 I0 Y9 B9 H0 K0 M0 L0 V0 S0 N0 Q0 O0
Which is correct?
#443
FlyerTalk Evangelist
Join Date: Mar 2013
Location: London
Posts: 17,007
Both could be correct, availability depends on Point of Sale (which is the city in which the booking office is based). ITA by default uses the origin; I think KVS sources its information at NYC. An easy test would be to set the sales office field (its an advanced option) on ITA Matrix to NYC and see if it still prices.
It's also possible that ITA has problems; certainly I've noticed a few in the last month. Can you reproduce the price anywhere else?
-----------
My question: sorry if this has been asked multiple times, I did have a google. I have a reward booking in J from OTP to SOF on QR 219. I would like to be sat in 1A which is presently blocked but empty according to ExpertFlyer. I am oneworld Emerald (by virtue of being BA Gold). Can I reserve 1A by phone or do I need to wait until check in opens?
Thanks.
It's also possible that ITA has problems; certainly I've noticed a few in the last month. Can you reproduce the price anywhere else?
-----------
My question: sorry if this has been asked multiple times, I did have a google. I have a reward booking in J from OTP to SOF on QR 219. I would like to be sat in 1A which is presently blocked but empty according to ExpertFlyer. I am oneworld Emerald (by virtue of being BA Gold). Can I reserve 1A by phone or do I need to wait until check in opens?
Thanks.
#444
FlyerTalk Evangelist
Join Date: Jan 2004
Location: Worldwide
Posts: 12,949
I'm looking to book flights from LHR to ICN on QR. I'm seeing conflicting availability:
ITA Matrix shows availability in I:
Yet, KVS shows the flight as pretty much sold out in everything but Y:
[KVS Availability Tool 7.4.1/Diamond - Availability/FS/US]
Which is correct?
ITA Matrix shows availability in I:
Yet, KVS shows the flight as pretty much sold out in everything but Y:
[KVS Availability Tool 7.4.1/Diamond - Availability/FS/US]
Code:
LHR London Heathrow UK [EGLL] ICN Seoul Incheon Intl KR [RKSI] SUN 12 Oct 2014 Carrier Flight From Depart To Arrive A/C St Availability --------- ------ ---- -------- ---- -------- --- -- ----------------------------------------------------------------------- QR 4 LHR 15:05 DOH 23:50 388 F0 P0 A0 J0 C0 D0 I0 Y9 B9 H0 K0 M0 L0 V0 S0 N0 Q0 O0 -> QR 858 DOH 01:15 +1 ICN 16:00 +1 77W J0 C0 D0 I0 Y9 B9 H0 K0 M0 L0 V0 S0 N0 Q0 O0
#446
Join Date: Sep 2014
Posts: 1
Refund and cancellation
Hi all,
Question from a first-time flyer who has mistakenly booked tickets for the wrong dates (booked my return on 9 Dec instead of 9 Jan). I bought my tickets under promo fares, so I am unable to cancel my booking. Changes can be made at $150 though, so I'm looking at some damage limitation.
I do not wish to do a change of date for the return flight as I'll probably have to top-up more than $400 for the change of date. So I'm looking to cancel and do another booking with another airline.
What I'm considering is this: it seems like I'm able to switch to 'Economy Flexible' for a fee of $150 plus the fee for the more expensive tickets. Is it possible for me to switch to 'Economy Flexible' first, pay the $150 charge for changing of flight, and then cancel the flight and ask for a refund? Or is there technicality/fine print involved that prevents me from doing so?
Thanks in advance!
Question from a first-time flyer who has mistakenly booked tickets for the wrong dates (booked my return on 9 Dec instead of 9 Jan). I bought my tickets under promo fares, so I am unable to cancel my booking. Changes can be made at $150 though, so I'm looking at some damage limitation.
I do not wish to do a change of date for the return flight as I'll probably have to top-up more than $400 for the change of date. So I'm looking to cancel and do another booking with another airline.
What I'm considering is this: it seems like I'm able to switch to 'Economy Flexible' for a fee of $150 plus the fee for the more expensive tickets. Is it possible for me to switch to 'Economy Flexible' first, pay the $150 charge for changing of flight, and then cancel the flight and ask for a refund? Or is there technicality/fine print involved that prevents me from doing so?
Thanks in advance!
#447
Join Date: Oct 2014
Posts: 2
Qatar schedule changes = no refund?
hi
i guess this is hardly a unique situation but i cannot find an answer on here so here is my problem -
i booked online in June tickets MOW - DOH - HKT return in business
they have now cancelled the DOH HKT flight (they call it a schedule change but its actually another flight) and my stopovers went from about 1 to 9 hours both ways in doha
they offered hotel but that is not the point i simply dont want to waste my time with such layovers
i no longer want the tickets as there are better options out there with better connections now
they are refusing to refund the tickets without eur 200 penalty as their condictions of carriage which i read are very vague on this
does anyone know how this usually pans out or what buttons to press to get a refund
cheers!
i guess this is hardly a unique situation but i cannot find an answer on here so here is my problem -
i booked online in June tickets MOW - DOH - HKT return in business
they have now cancelled the DOH HKT flight (they call it a schedule change but its actually another flight) and my stopovers went from about 1 to 9 hours both ways in doha
they offered hotel but that is not the point i simply dont want to waste my time with such layovers
i no longer want the tickets as there are better options out there with better connections now
they are refusing to refund the tickets without eur 200 penalty as their condictions of carriage which i read are very vague on this
does anyone know how this usually pans out or what buttons to press to get a refund
cheers!
#448
Join Date: Nov 2004
Location: Dubai
Programs: BA Silver, FB Plat, EK Gold, BonvoyAmb
Posts: 2,021
Started Using QR ffp for one world flights, with first non QR on CX.
Does anyone know time for points to post from a one world partner, will be on BA and AA over the coming weeks. Been one week so far since CX flights.
Does anyone know time for points to post from a one world partner, will be on BA and AA over the coming weeks. Been one week so far since CX flights.
#449
Join Date: Aug 2010
Programs: QR Gold, BAEC, Marriott Rewards Gold, SPG Gold
Posts: 1,142
Took over 3 weeks for my AA flights to appear in my PC account last November. The BA flights took over 9 months to appear & involved a LOT of effort on my part. However, going by others experiences I was unlucky.
#450
Join Date: Dec 2011
Location: LHR
Programs: QR Platinum, WY Gold, Shangri-la Diamond, Hilton Diamond
Posts: 1,151
About two to three weeks in my case for BA flights - my outward and return posted on the same day two weeks following my return (and were taken a week apart). Be aware that your qpoints will likely be dated as the day they post and not the day you took the flights - so don't go making any mileage runs on partner airlines if your renewal date is coming up very soon