QF good at upgrading its Plats?
#32
A FlyerTalk Posting Legend
Join Date: Jan 2002
Posts: 44,394
Isn't the point being that it's first in, first served? As a plat you can request better seats, these include bulkheads with no one in front to recline and slightly more leg-room. If I happen to call Qantas before a family with an infant, then why shouldn't I get that seat? Qantas probably knows that if I miss out too many times on the better seats as a frequent flyer, I'll go to an airline that can accommodate me.
Actually no. Passengers booking bassinets trump Platinum members when it comes to selecting seats so if you take a seat in that area, you will be removed if a passenger makes a booking requiring it and rebooked into another seat; ime they will tell you this at the time of arranging the assignment
If , however, it hasn't been booked and it is after boarding that they are trying to request it, then it would seem to me that they haven't booked the bassinet ( or they have booked the bassinet for 1 person and are just trying to get seated together ) ; at that point then it would seem to be a quite different situation since no trump card had been played other than working on the sympathy vote
Dave
#33
Join Date: Aug 2007
Location: UK
Programs: BA Gold, QF LTG+LTQP
Posts: 495
What I'm saying that it seems more often than not when people want you to move so they can "sit together", it's always your nice seat they want, and their crappy one down the back that you're being offered.
Aren't there bassinets at practically every bulkhead, not just front row Y? This family could easily have been allocated one of the other bassinets, had they made a request to the airline, or checked in early.
Outside of just here - I am convinced that certain people learn this behaviour of "being in distress" because it is so successful for them.
In making themself out to be the victim so they must be rescued, the victim actually plays the role of the tyrant - because they are just doing it to control others.
#34
Moderator: Asiana & Qantas Frequent Flyer
Join Date: Dec 2006
Location: STR/SYD/SMF
Programs: QF SG, LH SEN, OZ D+, HH D, SPG P
Posts: 14,343
I am a WP and the father of a little baby and so I can understand the two sides of the argument.
If I travel without a baby I am happy to get a bulk head seat. It is a nice to have.
But if I travel with our baby (she is 8 months and has done 20 flights already) I need the bassinet seat otherwise the flight will be very difficult for me and the other passangers. This is not a nice to have anymore.
#35
Join Date: Aug 2007
Location: UK
Programs: BA Gold, QF LTG+LTQP
Posts: 495
#36
Join Date: Jun 2002
Location: London, UK
Programs: BA Gold(OWE), QF LTG, MR Plat, IHG Spire, Hertz PC
Posts: 8,156
#37
Join Date: Aug 2006
Location: Sydney, Australia
Programs: QFWP, Hyatt Diamond, SPG Plat, HHonors Diamond
Posts: 203
I haven't made a flight since making WP/PG so I can't comment personally, but a colleague (WP) seems to get domestic Y->J upgrades reasonably often (3/8 or so last year I think).
Then there's this little peculiarity...
Cheers,
- Febs.
Then there's this little peculiarity...
Cheers,
- Febs.
#38
Moderator, Hilton Honors
Join Date: Nov 2003
Location: on a short leash
Programs: some
Posts: 71,419
Like Dave Noble - on QF I'm always warned there is a risk I need to be moved if I preselect a bassinet seat.
#39
Join Date: Jun 2002
Location: London, UK
Programs: BA Gold(OWE), QF LTG, MR Plat, IHG Spire, Hertz PC
Posts: 8,156
I haven't made a flight since making WP/PG so I can't comment personally, but a colleague (WP) seems to get domestic Y->J upgrades reasonably often (3/8 or so last year I think).
Then there's this little peculiarity...
Cheers,
- Febs.
Then there's this little peculiarity...
Cheers,
- Febs.
Pure luck me thinks in addition to having a surname beginning with a letter close to A.
#40
#43
Join Date: Dec 2003
Location: ADL
Programs: QF WP, QP Life, LT Gold, AA, DL
Posts: 142
Actually after reading these posts I'm considering myself lucky...
One domestic opup Y -> J (award flight too!) from ADL-SYD last month. Last flight out Fri evening with full Y. Given J pass just before departure with no guarantee of catering, but got catered anyway (9 in J)
One internation opup Y -> J (I think that this was an award flight too) from LAX-SYD about 2 years ago. Y was oversold by 2, so I and 1 other (presumably WP also) person were given our J passes about 20 mins before boarding. I forgave Qantas a lot for that particular upgrade.
Medicus
One domestic opup Y -> J (award flight too!) from ADL-SYD last month. Last flight out Fri evening with full Y. Given J pass just before departure with no guarantee of catering, but got catered anyway (9 in J)
One internation opup Y -> J (I think that this was an award flight too) from LAX-SYD about 2 years ago. Y was oversold by 2, so I and 1 other (presumably WP also) person were given our J passes about 20 mins before boarding. I forgave Qantas a lot for that particular upgrade.
Medicus
#44
Join Date: Nov 2006
Programs: AAdvantage EXP
Posts: 1,482
Just tracking back to the bassinet seat - the problem is the request onboard - at that point the likelihood of getting a decent seat at that point is nil so because someone else did not plan ahead you are put out. I would not object to being punted out of my seat before I checked in so that I could potentially address the situation. I should not have to deal with other people's inability to plan.
Just in terms of Op-Up I am OWE and QF SG and have not had an Op-Up in 70 flights over the past two years - mind you I was in the top cabin for most of those (i.e. no F onboard, points to F or paid F). The closest I got was on a regional flight PVG-HKG where I scored seat 1K on an international config CX flight
Just in terms of Op-Up I am OWE and QF SG and have not had an Op-Up in 70 flights over the past two years - mind you I was in the top cabin for most of those (i.e. no F onboard, points to F or paid F). The closest I got was on a regional flight PVG-HKG where I scored seat 1K on an international config CX flight
#45
Moderator, Hilton Honors
Join Date: Nov 2003
Location: on a short leash
Programs: some
Posts: 71,419
So the 70 flights metric is irrelevant. 0 op-ups when you have only had (say) 5 flights with a higher cabin is meaningless. 0 op-ups when you have had (say) 50 or 100 flights with a higher cabin is more meaningful measure of QF stinginess.