LAX TBIT Qantas F lounge tipping?
Nov 12, 2016, 10:52 am
#1
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LAX TBIT Qantas F lounge tipping?
I've been in this lounge once before and I was wondering for the table service, no tips are expected right?
I would think in an international F lounge, tipping shouldn't even be accepted right?
I would think in an international F lounge, tipping shouldn't even be accepted right?
Nov 12, 2016, 11:18 am
#2
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As to "should" or "shouldn't be accepted", the best person to ask would be the lounge manager.
Nov 12, 2016, 4:33 pm
#4
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I would never tip in any F lounge anywhere. Keep in mind that tipping is a very US thing and in some parts of this world getting a tip could be seen as an insult.
Many F lounges constantly provide exceptional and excellent service.
Many F lounges constantly provide exceptional and excellent service.
Nov 13, 2016, 1:21 am
#5
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Originally Posted by Qantas Representative
Tipping is a personal preference, however not mandatory in the lounge. The service is part of the premium experience.
Advice has been that staff in these lounges are paid a higher rate than normal due to the gratuity free status of their employment.
If a staff member fishes for tips in these lounges they can be disciplined
Nov 13, 2016, 11:33 am
#6
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The services that you receive in this lounge are an extension of the services that you receive on board (notice that there are no point of sale computers to accept any sort of payment). You wouldn't tip the cabin attendant on board, so there is no need to tip here.
It can sometimes feel uncomfortable not leaving a tip, especially in a culture that seems to feel that a tip is warranted for everything these days. But in this case it's totally unnecessary as the lounge staff are compensated appropriately.
It can sometimes feel uncomfortable not leaving a tip, especially in a culture that seems to feel that a tip is warranted for everything these days. But in this case it's totally unnecessary as the lounge staff are compensated appropriately.
Nov 13, 2016, 2:44 pm
#8
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As the F lounge at TBIT is a Qantas lounge, not an AA lounge, I will shift this thread to the Qantas forum for discussion.
~Microwave
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~Microwave
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Nov 13, 2016, 5:37 pm
#9
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When we departed LAX in F we had a private suite reserved in the lounge. The waiter was delightful. A family member decided to go shopping and when she realised the food would get cold, she took away the hot items, waited for her to return and then brought in new orders.
For this I left a substantial tip, even though I am aware it is frowned upon. The waiter politely declined but I insisted.
I also wrote a note to the lounge manger and didn't get a response, so it only reinforced my view to tip directly.
For this I left a substantial tip, even though I am aware it is frowned upon. The waiter politely declined but I insisted.
I also wrote a note to the lounge manger and didn't get a response, so it only reinforced my view to tip directly.
Nov 13, 2016, 8:17 pm
#10
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(Slightly OT from the LAX lounges). Not only does Australia have a "no tip" culture, the basic / minimum wage is set to be a "living wage" where "top ups" are not needed to survive. Now you might think otherwise when confronted with a credit card voucher or machine that has a "tips" line, or with a "tips tin" on the counter of shop, but still, Oz minimum wages are set by law and do not assume tip top-ups.
Nov 15, 2016, 6:36 pm
#11
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I know your in LAX, but Australian culture doesn't usually go in for tips.
Although if there is a concentration of yanks anywhere we'll gladly give people the option (like in Sydney around Circular Quay).
Although if there is a concentration of yanks anywhere we'll gladly give people the option (like in Sydney around Circular Quay).
Nov 16, 2016, 11:58 pm
#12
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I've heard that foreigners tip very well here because they usually have a lot of excess cash on them and they probably got used to tipping all restaurants.
Nov 21, 2016, 2:21 am
#13
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I tip here, as the only lounge i have ever done so, as the service is really exceptional. I have spoken with both the main lounge manager and his assistant and gave feedback that way so his best employees can be recognised.
When I asked one of the employees on my subsequent visit about whether they get recognised, he said each time someone writes to the manager and mentions anyone by name they get $20 or $50 gift card.
When I asked one of the employees on my subsequent visit about whether they get recognised, he said each time someone writes to the manager and mentions anyone by name they get $20 or $50 gift card.
Nov 21, 2016, 6:03 pm
#14
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I usually tip the guys at the lounge, one big reason is the pay they receive is not very good. I know people on the inside, and they tell me upper management doesn't treat them very well. I hear they usually make about $12.00 per hour there. Also they don't work for a airline directly so no flyer benefits.
Nov 21, 2016, 11:04 pm
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I usually tip the guys at the lounge, one big reason is the pay they receive is not very good. I know people on the inside, and they tell me upper management doesn't treat them very well. I hear they usually make about $12.00 per hour there. Also they don't work for a airline directly so no flyer benefits.
Note that even if they are on $20 per hour, service staff can often make far more with tips and the minimum (service) rate.
Irrespective, I will not tip in this lounge.