Platy

+1 ^

Well said, sir!

Eating and sleeping on an aircraft in J should not be exclusive options.

For those who cannot sleep through a meal service, why not wear some eye shades and ear plugs / noise cancelling headphones....you're not buying a private hotel room, but a seat in a commonly shared environment where you should expect a certain level of activity - that including both eating and sleeping, people moving about the cabin, passengers shuffling down the aisle to the toilets, etc., etc.

QF should be challenged for creating the myth that providing catering reflective of the price paid for J is somehow a customer negative! QF treating its customers as a bunch of suckers....

percysmith

To FSCs who said we ought to be sleeping on redeyes, that's my normal game plan for LCCs. Now are the pricing themselves as LCCs?

eminere

Exactly! That's what eye shades and ear plugs are for.

I also cannot understand the mentality of some airlines that force passengers to close their windows shades after the first meal service and then it's lights-out in the cabin, when it's a daytime flight. Why would they expect people to be sleeping at 11am or 3pm? Most of us are working (or at least awake) at this time if we are on the ground!

m0hamed

On the last BA flight I will ever take we wanted to sleep. I don't object to other pax doing whatever they want but when the crew fail to consider sleeping pax, having conversations with those in the same row in their standard volume and taking over 2 hours to perform the service on a such a short flight (not to mentioned breakfast long before landing) it becomes a horrible flight and far short of the expected F experience.

It takes nothing to make all pax comfortable and lower their volume next to sleeping pax but instead the MF continued lengthy conversations about their personal lives completely ignoring us.

LTN Phobia

There is dine on demand in F on that flight though. It's possible that your sleep was disrupted by it, as well as crew/people chattering?

Annalisa12

I am not a big fan of Qantas either, soft and hard product.

m0hamed

No, all other pax, and F was full (though none of the pax was in the CCB so suspect they may have a number of been op ups) were eating from the scheduled meal service.

It was the crew that annoyed me, not the pax. They wanted to enjoy their F experience which is fine but on other carriers the FAs would bend down and whisper to respect those who were asleep.

LinaLee

Yes, they do especially if you're seated further back. Unfortunately I'm never privelage to get the front row, but not quite the last row either and still no ice cream!

LTN Phobia

I'd definitely have said something (politely) if crew members were being too noisy, and they tend to comply very quickly. Some just don't seem to think carefully about what they are doing.

108912

I had a similar experience on QF on the same flight. For me it wasn't just the quantity of food, it was the presentation. Given the first main meal service was enjoyable. That chinese cardboard box second meal service looks appalling. A plain white box with some warm food in it. No sweet or anything served alongside. Was what I would expect on a buy on board LOCO.

m0hamed

TBH, we were very low maintenance. We just wanted water and to sleep. This was the flight where we didn't get escorted to the seat, no amenity pack or PJs before take off and it took 30 mins to get a bottle of water.

Chalkie

I don't doubt that (it is the general modus operandi for many businesses nowadays. It is exacerbated when you are dealing with an entity which in some respects is complacent and does not recognise the extent of the competition it faces).

But if you say things often enough, they might eventually get through.

(PS: Don't get me started on the use of "reached out". I have forbidden the use of that linguistic abomination (along with many others) in my presence...my staff know not to use weasel words and just say what they mean when speaking or writing to me)

dddc

I've not had the pleasure of CX PE, J, or F, but when I travelled on Y for the first time last xmas I was really pleasantly surprised how good and tasty their food service was from LHR-HKG-BNE. So good I used them again mid year and booked for Xmas.

I traveled QF in March on a multi-sector multi class trip for work. LHR-DXB in J, DXB-SYD in Y, SYD-BNE in J, BNE-MEL in Y, MEL-DXB in J, and DXB-LHR in PE. I was so disappointed with the meals in J. The small plates idea is crap. Maybe because my J sectors were night flights the meals were tiny. I didn't have time to eat at the airport. I made the mistake of asking for the soup on the first J sector expecting they would give me another choice as well, but no. The cheese plate had 2 pieces of cheese on it only!! Breakfast was shocking with just a warmed bun and fruit.

The Y meal is joke. Yes it's a larger meal but no side dish. Maybe I made the wrong choice because it was really tasty when I started it, but by half way through I was tired of it and struggled to eat it.

The domestic flights weren't too bad food wise. Far better than long haul. In J I got a nice frittata and in Y they served a warm spag bol dish that apart from over doing the pasta a bit was fine.

The PE meals were probably the better ones. Nice to have a proper tray with crockery and cutlery. My main complaint would be that I had a curry or stew dish and there wasn't much meat in it. Maybe 3 or 4 pieces.

When I used to travel regularly, when BA first introduced flat beds in business, I used to travel BNE-SIN on QF because the food was always realy good and transfer to BA in SIN where their food wasn't as nice, but better than what it is today.

The fact that Cathay can serve 2 hot meals between HKG and BNE both ways means that airlines can do it if they want to.

bensyd

I agree. I used to tolerate QF transpac, but AA/DL/VA all offer a better hard product these days, imo, than the Skybed, and at least I know I won't be hungry. Last week I had a pretty decent lunch on AA SYD-LAX, and then a steak sandwich as the mid-flight snack, which was one of the better things I've eaten on an aircraft. And all without the pretentious ponytail or having FA's who seemingly earn commission for every soup starter they manage to sling.

ginger50

I hear what you say and have taken it on board!