LHR-DXB delayed for 12 hours... 3 days now
Mar 30, 2015, 3:44 pm
#1
Original Poster
Join Date: Dec 2009
Location: Guildford, Surrey
Programs: BA Silver, Etihad Silver
Posts: 118
LHR-DXB delayed for 12 hours... 3 days now
Any idea why both flights from LHR-DXB are delayed for the passed 3 days.
I'm on the flight tonight and it's been delayed by 12 hours.
The afternoon flight has been delayed by 6 hours for the past 3 days and the night flight delayed for 12 hours for the past 3 days.
Am I entitled to compensation?
I'm on the flight tonight and it's been delayed by 12 hours.
The afternoon flight has been delayed by 6 hours for the past 3 days and the night flight delayed for 12 hours for the past 3 days.
Am I entitled to compensation?
Mar 30, 2015, 3:56 pm
#3
Original Poster
Join Date: Dec 2009
Location: Guildford, Surrey
Programs: BA Silver, Etihad Silver
Posts: 118
Found the answer. 3 days ago a qantas went tech. So it's got a rolling effect since. Their planes aren't stopping for more than 2 hrs at Heathrow.
So I'll be on the plane that arrives tomorrow morning from Dxb.
So I'll be on the plane that arrives tomorrow morning from Dxb.
Mar 31, 2015, 1:39 am
#5
Join Date: Jul 2007
Programs: QFF
Posts: 5,304
VH-OQG went tech after arriving at LHR on the 28th as QF1. The ex-LHR flights have been delayed since with QF2 delayed overnight awaiting the QF1 aircraft and QF10 delayed 5-6 hours awaiting the QF9 aircraft.
I assume being an aircraft down and the rolling delays caused QF11 to be operated by VH-OEB yesterday.
I assume being an aircraft down and the rolling delays caused QF11 to be operated by VH-OEB yesterday.
Apr 7, 2015, 3:32 pm
#6
Join Date: Oct 2010
Location: NSW
Programs: QF P1 + LTG VA Plat, AA nothing, HH Diamond, Hyatt Diamond
Posts: 767
Any idea why both flights from LHR-DXB are delayed for the passed 3 days.
I'm on the flight tonight and it's been delayed by 12 hours.
The afternoon flight has been delayed by 6 hours for the past 3 days and the night flight delayed for 12 hours for the past 3 days.
Am I entitled to compensation?
I'm on the flight tonight and it's been delayed by 12 hours.
The afternoon flight has been delayed by 6 hours for the past 3 days and the night flight delayed for 12 hours for the past 3 days.
Am I entitled to compensation?
You will need to make a claim through customer care. If your flight lands more than 4 hours late the amount due is €600 per passenger.
Apr 7, 2015, 6:47 pm
#7
Join Date: Oct 2007
Location: Tasmania, Australia
Programs: M&M SEN, Amex Plat, Club Carlson, Marriott, HHonors & Accor Gold, Velocity Silver, Qantas Bronze
Posts: 3,767
I am sure that QF will do their best NOT TO PAY the EC261/2004 compensation. If they did, those three days may easily cost them over $1 million. Yes, I know - not everyone on every of those flight would claim, but just theoretically...
Apr 8, 2015, 1:14 am
#8
Join Date: Oct 2010
Location: NSW
Programs: QF P1 + LTG VA Plat, AA nothing, HH Diamond, Hyatt Diamond
Posts: 767
I was travelling ex-LHR during the delays and have submitted a claim through Customer Care. I will report back when and if I hear anything from them.
Apr 8, 2015, 2:38 am
#9
Join Date: Oct 2007
Location: Tasmania, Australia
Programs: M&M SEN, Amex Plat, Club Carlson, Marriott, HHonors & Accor Gold, Velocity Silver, Qantas Bronze
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Apr 8, 2015, 2:05 pm
#10
Join Date: Oct 2005
Location: London
Posts: 725
I don't doubt it. Quite how they will be able to do that though I don't know. I'd think not many passengers would make a claim or even know that it's possible to do so.
I was travelling ex-LHR during the delays and have submitted a claim through Customer Care. I will report back when and if I hear anything from them.
I was travelling ex-LHR during the delays and have submitted a claim through Customer Care. I will report back when and if I hear anything from them.
Apr 8, 2015, 3:08 pm
#11
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Apr 8, 2015, 3:16 pm
#12
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Join Date: Jan 2002
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I do not think that there has been any case which has ruled otherwise
Apr 8, 2015, 4:47 pm
#13
Join Date: May 2006
Location: Wellington
Programs: QFWP (LTSG), NZ (Jade), TG ROP (Forgotten), OZ (Silver), AA (Cardboard), EK (Lowest of the Low)
Posts: 4,669
It does, but the airlines believe that they meet that obligation by putting leaflet type thing on the checkin desk to mention that if a flight is delayed that you may be entitled to compensation rather than explicitly telling each affected passenger
I do not think that there has been any case which has ruled otherwise
I do not think that there has been any case which has ruled otherwise
Apr 8, 2015, 5:44 pm
#14
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I remember when I was backing packing and was bumped by LH as the Economy cabin was overbooked and told by check in to go the ticketing office to rearrange my travel. I picked up the the leaflet as I turned to leave and was then called back as they had just decided that I could be upgraded to Business Class, I was *S at the time.