Qantas upgrades Business Class sleep experience
Jan 12, 2013, 11:45 pm
#31
Join Date: Aug 2009
Location: SYD
Programs: QF WP (OWE), VA PLAT, EY GLD, SPG PLAT, Hyatt DIA, Hilton DIA, Hertz PC
Posts: 8,527
Right, from the Qantas website:
"Get sleepy in Business. Our new sleep service, including a new mattress, duvet and turndown service, is now rolling out in International Business cabins across the network. Enjoy the service on flights QF107 and 108 to LA now, soon to be followed by more flights to LA from 17 December; Dallas, Johannesburg and New York from 7 January; Singapore, London and Frankfurt from 14 January; and Hong Kong, Narita, Bangkok, Jakarta, Shanghai and Manila from 28 January 2013."
m0hamed, I'm afraid that it's not me making the wrong assumptions at all.
"Get sleepy in Business. Our new sleep service, including a new mattress, duvet and turndown service, is now rolling out in International Business cabins across the network. Enjoy the service on flights QF107 and 108 to LA now, soon to be followed by more flights to LA from 17 December; Dallas, Johannesburg and New York from 7 January; Singapore, London and Frankfurt from 14 January; and Hong Kong, Narita, Bangkok, Jakarta, Shanghai and Manila from 28 January 2013."
m0hamed, I'm afraid that it's not me making the wrong assumptions at all.
Jan 13, 2013, 12:06 am
#32
Join Date: Sep 2012
Location: Australia and Canada
Programs: Qantas FF Plat; Virgin Aust Plat;
Posts: 799
I can relate to that (the 3 hr meal service). I'm on CX next month specifically because of QF's delays in getting the evening meal service underway and their insistence on 2 hr start to breakfast before landing. Oh, and as for heavy duvet, well, that'd be good for sleeping on with a nice light blanket over me - given the QF cabin temperatures seem set to "simmer".
I'm always reluctant to say anything, as you don't know if its OK with everyone else. But the one or 2 times I have noted a hot cabin, they've checked and said 'yes, it is a bit high, we'll turn it down'.
Bloody full meal services on late night departure times is a curse. When they drag on for 2-3 hours its the pits if you want to sleep.
Jan 13, 2013, 12:33 am
#33
Join Date: Jul 2008
Location: Kent, UK
Programs: BA Gold, SPG Platinum, Marriott Platinum, Hilton Diamond
Posts: 3,809
Jan 13, 2013, 1:20 am
#34
Join Date: Feb 2007
Location: North of the Highland line
Programs: BA Gold IHG Ambassador Spire Shangri La Diamond
Posts: 694
So does that include QF72 Sin Per as well as qf2 from LHR from 14th. Look forward to reading a report, I can see several positives in this service
Jan 13, 2013, 4:53 pm
#36
FlyerTalk Evangelist
Join Date: Apr 2002
Location: SYD
Programs: QF WP/LTG | UA P
Posts: 13,530
The crew apparently like to start serving the breakfast trays 2 hrs before arrival. This works well for the crew but passengers are left to go back to sleep for the next hour and a half after the breakfast run. Not so good for maximising sleep time.
Jan 15, 2013, 2:58 am
#39
Suspended
Join Date: Dec 2009
Location: SYD
Programs: QFF SG, VA SL, MR Plat, SPG Plat, HH Diamond
Posts: 445
this is true, decidedly un-premium to be woken at 4am HK time on the 128 to be fed (considering it takes forever for them to serve dinner also). contrast to CX who were more than happy to serve brekky an hour before landing after a good lie-in
Jan 15, 2013, 3:43 am
#40
Join Date: Feb 2007
Location: North of the Highland line
Programs: BA Gold IHG Ambassador Spire Shangri La Diamond
Posts: 694
Can I still ask not to be woken at all (ie no breakfast) until just before landing (ie the time they need us to start getting everything stowed away - roughly 30 mins out on BA by comparison
Jan 15, 2013, 3:49 am
#41
FlyerTalk Evangelist
Join Date: Apr 2002
Location: SYD
Programs: QF WP/LTG | UA P
Posts: 13,530
Of course you can ask. But there will be enough noise from cutlery, plates, lights, Captain on the PA at T-60 min etc so you will be very awake even if you pretend to keep your eyes closed.
Jan 15, 2013, 6:13 am
#42
Join Date: Feb 2007
Location: North of the Highland line
Programs: BA Gold IHG Ambassador Spire Shangri La Diamond
Posts: 694
Jan 16, 2013, 3:14 pm
#43
Join Date: Dec 2006
Posts: 1,114
On flights from SIN/MNL/CGK for example where it was just a continental option the card is no longer handed out. The advantage to removing the room service style breakfast is that the new breakfast service for can be done in a quicker amount of time, however all the options are still there.
Jan 16, 2013, 4:29 pm
#44
FlyerTalk Evangelist
Join Date: Apr 2002
Location: SYD
Programs: QF WP/LTG | UA P
Posts: 13,530
That's good news. BUT, does this mean a later start to breakfast - say 1.5 hrs before arrival instead of the current 2 hrs?
Jan 16, 2013, 8:40 pm
#45
FlyerTalk Evangelist
Join Date: Dec 2004
Programs: CX Green, QF Platinum, BAEC Silver, Hyatt Glob
Posts: 10,780
I find all these reports of long meal service times quite interesting since I mostly fly CX. on HKG-SYD, they manage to throw out a supper service within 2 hours of take off - I don't know the exact time as I usually take the "one-tray" quick service and go to sleep. But I know when I've woken again within 2 hours of takeoff, the service has been complete. CX also manages a full hot breakfast which starts 2 hrs before landing, but the times when I've slept through that and woken up 1 hour beforehand, they have offered to serve me breakfast and still give me a full hot breakfast all in one tray.