Platinum Any Time Access going?
Feb 2, 2011, 11:20 pm
#211
Original Poster
Join Date: Feb 2004
Location: Perth, WA, Australia
Programs: QF Gold, VA Plat, IHG Plat Amb, LCAH Gold, Hilton Diamond
Posts: 3,845
If you wanted to claim against Qantas for breach of contract , you would be required to mitigate your losses.
Also , since the membership provided is complimentary rather than paid for, I would see it hard to quantify a valid loss from the free membership
The original announcement was no later than the start of October ( based on the start of this thread ) so I only see there being 2 months remaining from the original notification anyway
Also , since the membership provided is complimentary rather than paid for, I would see it hard to quantify a valid loss from the free membership
The original announcement was no later than the start of October ( based on the start of this thread ) so I only see there being 2 months remaining from the original notification anyway
Feb 3, 2011, 2:05 am
#212
FlyerTalk Evangelist
Join Date: Mar 2001
Location: AU
Programs: former Olympic Airways Gold (yeah - still proud of that!)
Posts: 14,401
Yes - Qantas club and international lounges are a benefit provided under the frequent flyer program (my bolding):
3.2 Qantas will use best efforts to advise Members of material changes to these Terms and Conditions and, where such changes will limit Benefits:
(a) where the Benefit is provided by Qantas, to give Members at least 6 months' notice;
(b) where the Benefit is provided by a third party, where possible give Members at least 30 days' notice.
While Dave is correct that you should try to mitigate your losses, in this case it would be pretty much limited to ensuring that the pay lounge you chose was of similar standard to a Qantas lounge for which you were claiming the benefit (anytime access permits use of biz class lounge). So for example if there was a choice between a pay-in First class lounge, and a pay-in Biz class lounge (with different costs), then you should reasonably expect to use the biz class lounge. If you happened to by flying Virgin in Australia, then buying access to The Lounge would be reasonable I would have thought.
(a) where the Benefit is provided by Qantas, to give Members at least 6 months' notice;
(b) where the Benefit is provided by a third party, where possible give Members at least 30 days' notice.
Feb 3, 2011, 7:25 am
#213
Join Date: Nov 2000
Location: Sydney, Aus
Programs: QF WP, Starwood Gold, Hilton Diamond, Marriott Gold, Avis President's Club, Amex Platinum
Posts: 2,880
I dropped by the BKK QF J lounge on the way past. They have definitely received the memo and I was refused access.
Feb 5, 2011, 12:40 am
#214
Join Date: Nov 2000
Location: Sydney, Aus
Programs: QF WP, Starwood Gold, Hilton Diamond, Marriott Gold, Avis President's Club, Amex Platinum
Posts: 2,880
QF have justed redeemed themselves by giving me an op-up Y to Y+. It's not fair really, I much prefer being angry at Qantas. 
Feb 16, 2011, 6:59 pm
#215
Join Date: Aug 2009
Location: SYD
Programs: QF WP (OWE), VA PLAT, EY GLD, SPG PLAT, Hyatt DIA, Hilton DIA, Hertz PC
Posts: 8,521
Did anyone else notice that we seem to have been granted Domestic J Lounge Access on arrival now? It came through on today's FF email. See the last point at http://www.qantas.com.au/fflyer/dyn/...#in-the-lounge
Feb 16, 2011, 7:03 pm
#216
Join Date: Apr 2007
Programs: QF, VA, AC, Hyatt, Marriott
Posts: 3,779
Yes, that was mentioned recently. However, as many will atest to from their own experience, it seemed perfectly acceptable to use even the J Lounge for anytime access. Therefore, it doesn't mean much and can hardly be considered an 'enhancement'.
Feb 16, 2011, 7:24 pm
#217
Join Date: Mar 2003
Location: SYD
Programs: DJ, QF, SPG, Hilton
Posts: 2,984
Did anyone else notice that we seem to have been granted Domestic J Lounge Access on arrival now? It came through on today's FF email. See the last point at http://www.qantas.com.au/fflyer/dyn/...#in-the-lounge
