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Old Apr 24, 07, 3:21 pm   #1
 
Join Date: Apr 2007
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The Liquid and ONE Bag rule from a LHR Goon

So i'm a goon working at the great LHR checking bag sizes and liquids. We're arseholes. We know we are and we know the rules are pointless. There are two shifts, 4.30am - 1pm and 1pm - 10pm. I work the morning shift. I'm very irritable and couldn't care less about most passengers never coming here again. With passenger numbers increasing by 15% a year there isn't much to worry about. I'd rather people travel less unless they could prove to me they bought a forest in China to offset their carbon footprint. If they do that I usually tell them to piddle off to London City Airport and leave me alone.

How to piss me off

Tell me you're American and flying Business class. That in America you can go through with two bags and that you paid an awful lot for your ticket. Automatically gets you on the "lets just annoy you for a while" list. Most of us don't like the majority of American passengers we get. There are always exceptions but they really don't know the best way of going about things.

If you got through with two bags then it wasn't the terminal I work at. If you get through with liquids larger than 100ml then yeah we did see but it was probably deemed permissible. I can spot a 105ml bottle of contact lens solution at 50 paces. If it's that 120ml Bausch & Lomb then I really didn't miss it. You don't look like a terrorist and you didn't have enough liquids for us to care.

"But in America they let me..." - Go away dear. We know it's pointless. We're copying your silly rules. Our track record is also a darn sight better than yours.

How to make me glance past you

Smile and say hi with one bag holding your liquids and boarding pass. The other holding your small piece of hand luggage.

If you don't we'll have to ask you "Any liquids cremes deodorants toothpastes mascara foundation lipgloss...". Do you think we don't tire of saying that? A simple "No Liquids" before we start is like saying "open sesame" round here.

Why are liquids allowed on Airside?


Because they're scanned and brought in in steel tamper proof containers.

Famous People in the last week.

Tim Henman
Oh you need those raquets do you? Sorry, check them in. Probably the nicest guy on earth.

Piers Morgan
Yeah that expensive Tumi bag, sorry about the handles. Check it in. .......

Minister of the Treasury
Nice guy. Had to combine his bags.

A various spattering of MPs, Queens Messengers and so i'm told important people.

Oddities:

Big American guy. Two bags. One's a breathing machine. Doesn't need it on the flight; doesn't have a letter. He's abusive. Check it in.

Krispy Kreme Donuts bought in T3. Two Dozen. Pop them in plastic bags please. Can't fit them all in? I'm afraid you'll have to leave them behind. I watched this happen. I could not have been more ashamed in my life, yet anxious to see if they had some kreme filled goodness.

$300,000 Ivory box. South African. Obnoxious. Too large for gauge. Check it in.

$500,000 Painting. Too large for gauge. Check it in.

Anything under 50k and we don't bother with the supervisor.


Rules:

ONE bag rule


You are only allowed ONE bag. We don't have the "personal item" which American passangers seem to hark on about. This therefore includes; suit bags, plastic bags, hand bags, laptop bags.

If we think that any additional items you are holding will not fit inside the bag we will as you to put them inside your ONE bag. This includes; books, laptops, pillows.

Once they are inside we verify the size of your bag inside that steel frame called "The gauge". The bag goes in horizontally using the side handle. If you've got a bag where the designers stupidly didn't read the brief and added wheels and handles on, your bag is too large.

Liquids rule

You are allowed as many liquids as you can fit inside an 8' x 8' transparent bag. If you're carrying your own transparent bag with lots of liquids we'll ask you to transfer them into one of our bags. Any liquids in a CONTAINER over 100ml will be confiscated or checked in.


Reasoning behind these rules.

All the rules, as far as we are aware are stupid.

The ONE Bag Rule
The one bag rule is a Department of Transport requirement. They move through each terminal at random and check to make sure that each passanger has only ONE bag. The reasoning for having ONE bag is that the error rate on scanning bags is greatly reduced if each passanger has only one bag. While it's true that this has cut down the number of bags each passanger holds substantially, it's meant some people have crammed all of their bags into plastic bags. In May some time there are rumours that plastic bags will be banned and the bags must close.

The Liquids
The liquids rule is a retarded American rule which we have taken up. Liquids are perfectly visible while inside the bags anyway. Different densities come up as different colours and known explosive liquids are flagged up as red on the machine. It's very obvious to see whether you have liquids in your bag. If you arn't stopped it's mainly the laziness of the staff as searching your bag takes roughly 5 minutes and stops the use of the machine.

Size of the Bag
The size of the bag is an IATA requirement. All airlines agreed to this size roughly 7 years ago. Enforcing this rule has only just come about. We thought 7 years would be enough for most people to check the size of their bag themselves.

Misc. Items Not allowed:

Large Umbrellas
Tennis Racquets
Footballs

Exceptions

There arn't many:

Baby foods and liquids for the trip, although any amount is usually permissible depending on how cute your child is.

Medical liquids:

For the flight with priscription or letter.

Leniency:

Sometimes, very oh very rarely, we let in these items:

Breathing machines (CPAP and the rest)
Posters
Professional Cameras
Wedding dresses as an additional to a hand bag
Books in hand
Easter Eggs
Blind man with two plastic bags

So you're kind of wasting your time with that laptop bag.

These rules vary slightly in each terminal. Today we had a brief saying deflated footballs were allowed. Yesterday they weren't.
LHRGoon is offline   Reply With Quote
Old Apr 24, 07, 3:30 pm   #2
 
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Quote:
Originally Posted by LHRGoon View Post

* * *

Rules:

ONE bag rule


You are only allowed ONE bag. We don't have the "personal item" which American passangers seem to hark on about. This therefore includes; suit bags, plastic bags, hand bags, laptop bags.

If we think that any additional items you are holding will not fit inside the bag we will as you to put them inside your ONE bag. This includes; books, laptops, pillows.

Once they are inside we verify the size of your bag inside that steel frame called "The gauge". The bag goes in horizontally using the side handle. If you've got a bag where the designers stupidly didn't read the brief and added wheels and handles on, your bag is too large.

Liquids rule

You are allowed as many liquids as you can fit inside an 8' x 8' transparent bag. If you're carrying your own transparent bag with lots of liquids we'll ask you to transfer them into one of our bags. Any liquids in a CONTAINER over 100ml will be confiscated or checked in.

* * *
Wow. An 8' x 8' bag is quite big. That would allow me to buy enough whisky for the next year! (Sorry, I couldn't resist; I know well what you meant to type. I'm picturing that scene in Spinal Tap when they wrote 18" to get an 18-foot model of Stonehenge.)

Regarding this sentence, though: "If we think that any additional items you are holding will not fit inside the bag we will as you to put them inside your ONE bag." Does this mean that if I am carrying my camera (a DSLR) I can either put it inside the bag, or I can carry it around my neck or over my shoulder and I will likely be OK if it is apparent that I have space in my bag for it? (I have not flown through LHR since the new rules took effect and will be there this weekend, so I want to make sure I deal with my camera properly.) The BAA site makes it sound as though you can't have any loose stuff that's not in the "ONE BAG," but on the other hand it seems apparent that the stuff in your pockets (keys, wallet, etc.) need not go in the "ONE BAG" as long as you put them somewhere for screening.
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Old Apr 24, 07, 3:30 pm   #3
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Welcome to FlyerTalk!

LHR was already on my "avoid" list; thank you for the reinforcement!
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Old Apr 24, 07, 3:56 pm   #4
 
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Perfect - no one has ever as aptly described why using any UK airport for transiting and transferring should be avoided like the plague

Luckily for the rest of the world the British one bag oddity - somehow the ultimate symbol of the proverbial British inaptitude to organise anything related to public transport - is contained to the UK only and does not seem to spread to other jurisdictions
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Old Apr 24, 07, 3:59 pm   #5
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Quote:
Originally Posted by LHRGoon View Post
So i'm a goon working at the great LHR checking bag sizes and liquids. We're arseholes. We know we are and we know the rules are pointless. There are two shifts, 4.30am - 1pm and 1pm - 10pm. I work the morning shift. I'm very irritable and couldn't care less about most passengers never coming here again. With passenger numbers increasing by 15% a year there isn't much to worry about. I'd rather people travel less unless they could prove to me they bought a forest in China to offset their carbon footprint. If they do that I usually tell them to piddle off to London City Airport and leave me alone.

If you have such a bad attitude about your job and in general, I would suggest a different line of work.

If you truly despised it as much as you typed, you wouldn't be namedropping.

But I must thank you for one thing. That is, the reinforcing the facts for my boycotting LHR.
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Old Apr 24, 07, 4:17 pm   #6
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Yup. What the others have said.

Really makes me want to hop a plane to LHR and spend some money there...

Were you trained by the TSA?
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Old Apr 24, 07, 4:22 pm   #7
 
Join Date: Aug 2006
Posts: 573
Quote:
Originally Posted by LHRGoon View Post
So i'm a goon working at the great LHR checking bag sizes and liquids. ..... I'm very irritable and couldn't care less about most passengers never coming here again.....I'd rather people travel less...I usually tell them to piddle off to London City Airport and leave me alone.

.....Automatically gets you on the "lets just annoy you for a while" list. Most of us don't like the majority of American passengers we get.

<SNIP - more of the same....>
LHRGoon, glad to know that the British has such eloquent and diplomatic people with exquicit peoples-skills working in positions that interface with a large amount of people. I am also sure that the British tourism industry is excited about having you as one of the bright faces that people see when entering, exiting or transiting the country.

Either that or.....nice troll?
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Old Apr 24, 07, 5:09 pm   #8
 
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Quote:
Originally Posted by LHRGoon View Post

Exceptions

There arn't many:

Baby foods and liquids for the trip, although any amount is usually permissible depending on how cute your child is.

Medical liquids:

For the flight with priscription or letter.
You forgot musical instruments brainiac

For the record I've never referred to you guys as goons.
'F**king ****ers' is more appropriate
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Old Apr 24, 07, 9:02 pm   #9
 
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I smell a troll.

But in case it's not, this is a perfect reason that I avoid the UK whenever possible. Sorry, Bloke, my money goes across the Channel.
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Old Apr 24, 07, 10:28 pm   #10
 
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How CUTE! A Foreign goon who knows exactly who he is! Another positive proof of screener international arrogance. Makes one simply clasp hand to brow when realizing we had to first beat up yer King to be a country, and finally pull yer own chestnuts out of the WWII fire fer ya. Of COURSE yer a bit on the pissy side.

All's forgiven, luv. Even your overuse of those ubiquitous 'u's in your quaint spellings (because IMHO, we should never have sent that final air drop of vowels...)
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Old Apr 24, 07, 10:44 pm   #11
 
Join Date: Feb 2001
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A nice side affect of UA canceling JFK-LHR is that I am now forced to fly via FRA when I fly out of NYC, so I get to avoid LHR. Furthermore, transiting FRA is so much easier than the FCC madness at LHR.
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Old Apr 24, 07, 10:54 pm   #12
 
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Quote:
Originally Posted by LHRGoon View Post
With passenger numbers increasing by 15% a year there isn't much to worry about.
Because of the way airport security is going nowadays, I see either

i) this number falling rapdily
ii) staying constant but people come in by other means.
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Old Apr 25, 07, 12:48 am   #13
 
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Quote:
Originally Posted by LHRGoon View Post
I'd rather people travel less unless they could prove to me they bought a forest in China to offset their carbon footprint. If they do that I usually tell them to piddle off to London City Airport and leave me alone.
Happily. You don't need to own a forest, either. Return flights from LHR to AMS on BA for next week, out Monday back Friday, nearly 400 quid. Same from LCY on KLM, about 200, same from LCY on VLM about 150.

At those prices for a far, far better service both in the airport and on the plane, I really don't understand why *anyone* subjects themselves to BA and LHR voluntarily where a vastly superior *and cheaper* option exists.
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Old Apr 25, 07, 12:53 am   #14
 
Join Date: Jun 2003
Location: London
Posts: 3,345
Quote:
Originally Posted by LHRGoon View Post
So i'm a goon working at the great LHR checking bag sizes and liquids. We're arseholes. We know we are and we know the rules are pointless. There are two shifts, 4.30am - 1pm and 1pm - 10pm. I work the morning shift. I'm very irritable and couldn't care less about most passengers never coming here again. With passenger numbers increasing by 15% a year there isn't much to worry about. I'd rather people travel less unless they could prove to me they bought a forest in China to offset their carbon footprint. If they do that I usually tell them to piddle off to London City Airport and leave me alone.

How to piss me off

Tell me you're American and flying Business class. That in America you can go through with two bags and that you paid an awful lot for your ticket. Automatically gets you on the "lets just annoy you for a while" list. Most of us don't like the majority of American passengers we get. There are always exceptions but they really don't know the best way of going about things.

If you got through with two bags then it wasn't the terminal I work at. If you get through with liquids larger than 100ml then yeah we did see but it was probably deemed permissible. I can spot a 105ml bottle of contact lens solution at 50 paces. If it's that 120ml Bausch & Lomb then I really didn't miss it. You don't look like a terrorist and you didn't have enough liquids for us to care.

"But in America they let me..." - Go away dear. We know it's pointless. We're copying your silly rules. Our track record is also a darn sight better than yours.

How to make me glance past you

Smile and say hi with one bag holding your liquids and boarding pass. The other holding your small piece of hand luggage.

If you don't we'll have to ask you "Any liquids cremes deodorants toothpastes mascara foundation lipgloss...". Do you think we don't tire of saying that? A simple "No Liquids" before we start is like saying "open sesame" round here.

Why are liquids allowed on Airside?


Because they're scanned and brought in in steel tamper proof containers.

Famous People in the last week.

Tim Henman
Oh you need those raquets do you? Sorry, check them in. Probably the nicest guy on earth.

Piers Morgan
Yeah that expensive Tumi bag, sorry about the handles. Check it in. .......

Minister of the Treasury
Nice guy. Had to combine his bags.

A various spattering of MPs, Queens Messengers and so i'm told important people.

Oddities:

Big American guy. Two bags. One's a breathing machine. Doesn't need it on the flight; doesn't have a letter. He's abusive. Check it in.

Krispy Kreme Donuts bought in T3. Two Dozen. Pop them in plastic bags please. Can't fit them all in? I'm afraid you'll have to leave them behind. I watched this happen. I could not have been more ashamed in my life, yet anxious to see if they had some kreme filled goodness.

$300,000 Ivory box. South African. Obnoxious. Too large for gauge. Check it in.

$500,000 Painting. Too large for gauge. Check it in.

Anything under 50k and we don't bother with the supervisor.


Rules:

ONE bag rule


You are only allowed ONE bag. We don't have the "personal item" which American passangers seem to hark on about. This therefore includes; suit bags, plastic bags, hand bags, laptop bags.

If we think that any additional items you are holding will not fit inside the bag we will as you to put them inside your ONE bag. This includes; books, laptops, pillows.

Once they are inside we verify the size of your bag inside that steel frame called "The gauge". The bag goes in horizontally using the side handle. If you've got a bag where the designers stupidly didn't read the brief and added wheels and handles on, your bag is too large.

Liquids rule

You are allowed as many liquids as you can fit inside an 8' x 8' transparent bag. If you're carrying your own transparent bag with lots of liquids we'll ask you to transfer them into one of our bags. Any liquids in a CONTAINER over 100ml will be confiscated or checked in.


Reasoning behind these rules.

All the rules, as far as we are aware are stupid.

The ONE Bag Rule
The one bag rule is a Department of Transport requirement. They move through each terminal at random and check to make sure that each passanger has only ONE bag. The reasoning for having ONE bag is that the error rate on scanning bags is greatly reduced if each passanger has only one bag. While it's true that this has cut down the number of bags each passanger holds substantially, it's meant some people have crammed all of their bags into plastic bags. In May some time there are rumours that plastic bags will be banned and the bags must close.

The Liquids
The liquids rule is a retarded American rule which we have taken up. Liquids are perfectly visible while inside the bags anyway. Different densities come up as different colours and known explosive liquids are flagged up as red on the machine. It's very obvious to see whether you have liquids in your bag. If you arn't stopped it's mainly the laziness of the staff as searching your bag takes roughly 5 minutes and stops the use of the machine.

Size of the Bag
The size of the bag is an IATA requirement. All airlines agreed to this size roughly 7 years ago. Enforcing this rule has only just come about. We thought 7 years would be enough for most people to check the size of their bag themselves.

Misc. Items Not allowed:

Large Umbrellas
Tennis Racquets
Footballs

Exceptions

There arn't many:

Baby foods and liquids for the trip, although any amount is usually permissible depending on how cute your child is.

Medical liquids:

For the flight with priscription or letter.

Leniency:

Sometimes, very oh very rarely, we let in these items:

Breathing machines (CPAP and the rest)
Posters
Professional Cameras
Wedding dresses as an additional to a hand bag
Books in hand
Easter Eggs
Blind man with two plastic bags

So you're kind of wasting your time with that laptop bag.

These rules vary slightly in each terminal. Today we had a brief saying deflated footballs were allowed. Yesterday they weren't.
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Old Apr 25, 07, 1:23 am   #15
 
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Quote:
Originally Posted by LHRGoon View Post
"But in America they let me..." - Go away dear. We know it's pointless. We're copying your silly rules. Our track record is also a darn sight better than yours.
Not only are you copying them, you're exceeding them. You realize that makes you even stupider than us, right?

No offense, but I hope there's like some massive drop in passengers in LHR....maybe they won't need quite so many of you, ya dig?

Number of errors per passenger goes down, number of errors per bag does not. Y'all got some real math geniuses over there. And you guys produced Alan Turing? Amazing.
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