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Has DHS done away with the rule about crossing cabins on US-bound int'l flights?

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Has DHS done away with the rule about crossing cabins on US-bound int'l flights?

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Old Jul 26, 2011, 2:39 pm
  #16  
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Originally Posted by sbedelman
TSA called back. They said they have no idea if there is such a rule and they have no way to find out.

I'm not making this up.

They said to call DHS, which I did. DHS transferred me to TSA. When I hung up and called back (reminding them that I told them TSA had sent me to them so don't do that again) the operator dumped me on some poor guy in records who was as confused as I as to why he should know.

Next I tried the Communications Department of TSA figuring their job was to, well, communicate. They refused to talk to me or even give me a contact for someone that would.

Finally I called the local office of the TSA. They at least offered to try and see if there is such a rule and if so what it is.

Stay tuned.
Oy
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Old Jul 26, 2011, 2:49 pm
  #17  
 
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Originally Posted by FriendlySkies
Oy
He could make a Three Stooges episode out of normal procedures at the TSA/DHS. It appears all they do is make up new stupid rules, and then don't even bother to record or remember the rules they made up. Wait, that's what the employees do at the airports as well. I guess they do lead by example.
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Old Jul 26, 2011, 4:08 pm
  #18  
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Originally Posted by sbedelman
TSA called back. They said they have no idea if there is such a rule and they have no way to find out.

I'm not making this up.

They said to call DHS, which I did. DHS transferred me to TSA. When I hung up and called back (reminding them that I told them TSA had sent me to them so don't do that again) the operator dumped me on some poor guy in records who was as confused as I as to why he should know.

Next I tried the Communications Department of TSA figuring their job was to, well, communicate. They refused to talk to me or even give me a contact for someone that would.

Finally I called the local office of the TSA. They at least offered to try and see if there is such a rule and if so what it is.

Stay tuned.
Bolding mine: Falls right in there with some TSO's making up rules on the spot-Really makes me feel safe

Originally Posted by jtodd
He could make a Three Stooges episode out of normal procedures at the TSA/DHS. It appears all they do is make up new stupid rules, and then don't even bother to record or remember the rules they made up. Wait, that's what the employees do at the airports as well. I guess they do lead by example.
Please do not insult The Trinity (aka The Stooges) by referring to them and the TSA in the same sentence
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Old Jul 27, 2011, 12:25 pm
  #19  
 
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I got a call back from the TSA Ombudsman this morning. He's researched and so far as he can tell there is not nor has there ever been a TSA rule requiring passengers to stay in their ticketed cabin.

There was at one time a rule requiring passengers to stay seated for the last hour of international inbound flights but that has been rescinded.

If people can report their experiences, especially recent ones (the last year or so) it would be most helpful since my new friend is going to keep at this and I'd particularly like to report what is being promulgated in the TSA's name.

Pilots have wide discretion as to how they run their ship but if they are representing that something is government directive when that is not the case its a whole different matter.

Either way I'm going to try and get to the bottom of this if possible.
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Old Jul 27, 2011, 12:36 pm
  #20  
 
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I don't believe there is actually any law or FAA regulation regarding this; I've noticed that the announcements on this tend to say things like "security policy requires that...", and kind of make it sound like it's a government regulation as opposed to an airline rule.
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Old Jul 27, 2011, 12:53 pm
  #21  
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Keep in mind that some "airline rules" can be in the Operations Specifications, signed off by the FAA, which would be something of a de facto government regulation.
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Old Jul 27, 2011, 2:07 pm
  #22  
 
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From my experience, this announcement about staying in your ticketed cabin seems to be US airlines only. BA, AF, LH, NH do not make this announcement, UA, DL do. This isn't to say that the European airlines won't make an effort to keep you from moving up in the world, but they don't worry about First and Business wandering around coach.
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Old Jul 27, 2011, 2:30 pm
  #23  
 
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Once I determine whether or not there is an actual DHS/TSA rule then I'll call the airlines and ask about their policies and whether they are internal or derived from a governmental directive and if so which one.
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Old Jul 27, 2011, 10:14 pm
  #24  
 
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I think it would make more sense for the airlines to use the same language they use for fastened seat belts. They usually say something like, "It is Continental's policy that you remain seated with your seatbelt fastened even if the fasten seat belt sign is turned off."

Fair enough. The policy makes sense, protects passengers, and is presented as the airline's policy, not a reference to a non-existent law.

It would be just as easy to say, "It is Continental's policy that use the lavatory in your ticketed cabin." It's honest, enforceable, but it's not a lie.

I think all of us get equally frustrated by airline crew members who cite regulations that do not exist. The carrier is welcome to make its own policies and procedures, but they shouldn't imply that a law exists when it does not.

If we now have proof from the DHS that there is no law, I think we can safely complain to our respective airlines that they are attempting to enforce a fictitious law, and should change their announcements accordingly.
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Old Jul 27, 2011, 10:48 pm
  #25  
 
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It ain't over yet. All the TSA Ombudsman has said is he hasn't found such a rule. Until he does further due diligence to confirm that I'd hold off from any final conclusion.

Also the issue I'm dealing with is broader than the use of rest rooms. The announcement I'm reacting to is one that prohibits any movement beyond one's own cabin.

What makes it an issue for me is that because of a lack of award space my family is likely to be book in both F and C. I'd like to understand if its really correct that if there is a problem with one of the kids we will be prohibited from contact with them. If its true an F passenger is barred from the C cabin that is a genuine problem for us.
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Old Aug 3, 2011, 1:07 pm
  #26  
 
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The local office of the TSA called me back and says there is no such rule from TSA/DHS. However they suggested that flight security while onboard the airplane is also governed by the FAA and I should contact them to see if what pilots are announcing is derived from one of their directives.

The search continues...
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Old Aug 3, 2011, 1:29 pm
  #27  
 
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There was a recent discussion in the Delta forum about cross-cabin visits, specifically with kids involved. Delta looks like it forbids up-visits from Y to C, due to the disruption factor, and one FA had a melt-down during a flight where there was repeated curtain-crossing going on. But the "official" word seems to be that C to Y down-visiting was fine.
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Old Aug 3, 2011, 1:56 pm
  #28  
 
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On my last flight from MUC-ATL they did tell everyone to use their own ticketed cabin bathrooms.
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Old Aug 3, 2011, 4:00 pm
  #29  
 
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Bathrooms and up-visits to a higher cabin I understand. Those are airline rules and have nothing to do with security.

But if anyone is on a flight where they announce passengers must remain in their own cabin or the like I'd very much appreciate hearing about it. At one point captains were claiming this was a mandated security rule. It seems to have been most common on international flights inbound to the US but not exclusive to those.
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Old Aug 3, 2011, 4:18 pm
  #30  
 
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Simples, if all the passengers rush to the front/back the plane will become unbalanced and crash. That group of fat people who say they're going to a health farm? Terrorists the lot of them
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