Ask a TSA Officer
#31
FlyerTalk Evangelist
Join Date: Mar 2008
Location: DFW
Posts: 28,110
Excellent questions, and thank you for the warm welcome (and the rest of you all who have welcomed me).
1) No, I do not like working for the TSA. Because I'm considered a "stand-out employee," i'm often left to pick up the slack of my fellow TSOs. Today, for example, for 3 hours I was left to do the jobs of 5 different people. The abuse given to many TSOs by their superiors is something i've never experienced at a job before. The hours are awful (I leave my apartment at 3:30am to be signed in for work at 4:30). It bugs me that passengers view me as "just another TSO," and i'm essentially hated by thousands of strangers every day. I've been called every name in the book, and have even been spat upon by a passenger. Management at my airport is awful as well. Often, discipline is handed down to Officer A for committing the same infraction as Officer B, while B gets away with it time and time again.
2) Dear lord, I hope I don't end up here. As I said earlier, i'm only in my mid-20s. I've been trying to find a new job for the past year, but there's not much out there for a guy with a B.A. in English other than teaching (and I really don't like kids). I took the job in 2007 because it was available and I needed to get out of my parent's house after college. The money (at the time) was decent enough and the benefits seemed pretty good. I quickly realized that the cost of living was nowhere near what it is where I went to school, and I can barely get by on my own making $30k a year (rent, student loans, car payment, insurance, food, gas, all the other basics) in this area.
3) No, i'd encourage them to stay away.
1) No, I do not like working for the TSA. Because I'm considered a "stand-out employee," i'm often left to pick up the slack of my fellow TSOs. Today, for example, for 3 hours I was left to do the jobs of 5 different people. The abuse given to many TSOs by their superiors is something i've never experienced at a job before. The hours are awful (I leave my apartment at 3:30am to be signed in for work at 4:30). It bugs me that passengers view me as "just another TSO," and i'm essentially hated by thousands of strangers every day. I've been called every name in the book, and have even been spat upon by a passenger. Management at my airport is awful as well. Often, discipline is handed down to Officer A for committing the same infraction as Officer B, while B gets away with it time and time again.
2) Dear lord, I hope I don't end up here. As I said earlier, i'm only in my mid-20s. I've been trying to find a new job for the past year, but there's not much out there for a guy with a B.A. in English other than teaching (and I really don't like kids). I took the job in 2007 because it was available and I needed to get out of my parent's house after college. The money (at the time) was decent enough and the benefits seemed pretty good. I quickly realized that the cost of living was nowhere near what it is where I went to school, and I can barely get by on my own making $30k a year (rent, student loans, car payment, insurance, food, gas, all the other basics) in this area.
3) No, i'd encourage them to stay away.
You have lots of job options. Adult teacher, BOP has several at each prison. A degree in anything can give you a leg up in many fields. Car sales for instance. Would you have to bust your butt? You betcha but at least you would have respect for yourself. Think outside of the box a bit.
And be aware, TSA reads this blog.
#32
Original Poster
Join Date: Aug 2010
Posts: 40
#33
Join Date: Sep 2004
Location: BDL
Programs: NWA Platinum, HHonors Diamond, SPG, YX, AA
Posts: 5,351
Excellent questions, and thank you for the warm welcome (and the rest of you all who have welcomed me).
1) No, I do not like working for the TSA. Because I'm considered a "stand-out employee," i'm often left to pick up the slack of my fellow TSOs. Today, for example, for 3 hours I was left to do the jobs of 5 different people. The abuse given to many TSOs by their superiors is something i've never experienced at a job before. The hours are awful (I leave my apartment at 3:30am to be signed in for work at 4:30). It bugs me that passengers view me as "just another TSO," and i'm essentially hated by thousands of strangers every day. I've been called every name in the book, and have even been spat upon by a passenger. Management at my airport is awful as well. Often, discipline is handed down to Officer A for committing the same infraction as Officer B, while B gets away with it time and time again.
2) Dear lord, I hope I don't end up here. As I said earlier, i'm only in my mid-20s. I've been trying to find a new job for the past year, but there's not much out there for a guy with a B.A. in English other than teaching (and I really don't like kids). I took the job in 2007 because it was available and I needed to get out of my parent's house after college. The money (at the time) was decent enough and the benefits seemed pretty good. I quickly realized that the cost of living was nowhere near what it is where I went to school, and I can barely get by on my own making $30k a year (rent, student loans, car payment, insurance, food, gas, all the other basics) in this area.
3) No, i'd encourage them to stay away.
1) No, I do not like working for the TSA. Because I'm considered a "stand-out employee," i'm often left to pick up the slack of my fellow TSOs. Today, for example, for 3 hours I was left to do the jobs of 5 different people. The abuse given to many TSOs by their superiors is something i've never experienced at a job before. The hours are awful (I leave my apartment at 3:30am to be signed in for work at 4:30). It bugs me that passengers view me as "just another TSO," and i'm essentially hated by thousands of strangers every day. I've been called every name in the book, and have even been spat upon by a passenger. Management at my airport is awful as well. Often, discipline is handed down to Officer A for committing the same infraction as Officer B, while B gets away with it time and time again.
2) Dear lord, I hope I don't end up here. As I said earlier, i'm only in my mid-20s. I've been trying to find a new job for the past year, but there's not much out there for a guy with a B.A. in English other than teaching (and I really don't like kids). I took the job in 2007 because it was available and I needed to get out of my parent's house after college. The money (at the time) was decent enough and the benefits seemed pretty good. I quickly realized that the cost of living was nowhere near what it is where I went to school, and I can barely get by on my own making $30k a year (rent, student loans, car payment, insurance, food, gas, all the other basics) in this area.
3) No, i'd encourage them to stay away.
#34
Join Date: Jul 2007
Location: Between IAH and AUS
Programs: DL AA
Posts: 121
You may want to pick up a dosimeter or film badge like X-Ray techs and dentist office folks wear. Since your employer says "Remain calm, all is well" when it comes to radiation exposure, its up to you to protect yourself. I would not recommend working around the WBI/AIT without one when your airport gets those. It may be a forbidden device for showing independent thought, so you may have to hide or disguise it.
There is a resident X-Ray tech here, he may be able to direct you where to find one. Many people here would appreciate a truthful answer on exposure.
Welcome!
There is a resident X-Ray tech here, he may be able to direct you where to find one. Many people here would appreciate a truthful answer on exposure.
Welcome!
#35
Join Date: Sep 2006
Posts: 6,967
You're welcome, and i'm glad to help. Which brings me to another thing I want to make mention of:
Ever wonder why it's so inconsistent from airport to airport? It's because 80% of TSOs don't know how to do their job properly. I don't know if it's because they weren't trained properly or are just dumb, but that's the reason for it.
Ever wonder why it's so inconsistent from airport to airport? It's because 80% of TSOs don't know how to do their job properly. I don't know if it's because they weren't trained properly or are just dumb, but that's the reason for it.
#36
FlyerTalk Evangelist
Join Date: Nov 2009
Location: Northeast Kansas | Colorado Native
Programs: Amex Gold/Plat, UA *G, Hyatt Globalist, Marriott LT Gold, NEXUS, TSA Disparager Unobtanium
Posts: 21,603
You may want to pick up a dosimeter or film badge like X-Ray techs and dentist office folks wear. Since your employer says "Remain calm, all is well" when it comes to radiation exposure, its up to you to protect yourself. I would not recommend working around the WBI/AIT without one when your airport gets those. It may be a forbidden device for showing independent thought, so you may have to hide or disguise it.
There is a resident X-Ray tech here, he may be able to direct you where to find one. Many people here would appreciate a truthful answer on exposure.
Welcome!
There is a resident X-Ray tech here, he may be able to direct you where to find one. Many people here would appreciate a truthful answer on exposure.
Welcome!
I would be very interested to see how much radiation those awful machines give out..
OP, Welcome to FT! I'm glad that we have a TSO that doesn't try to dodge our questions!
My question is: Do you think TSA will ever release some sort of document detailing what pax are required to do? This would really help with power-tripping TSOs!
#37
FlyerTalk Evangelist
Join Date: Mar 2008
Location: DFW
Posts: 28,110
I know you said you don't like kids but DOD hires teachers to teach in DOD schools at bases overseas. Chance to travel and see the world.
#38
Original Poster
Join Date: Aug 2010
Posts: 40
+1
I would be very interested to see how much radiation those awful machines give out..
OP, Welcome to FT! I'm glad that we have a TSO that doesn't try to dodge our questions!
My question is: Do you think TSA will ever release some sort of document detailing what pax are required to do? This would really help with power-tripping TSOs!
I would be very interested to see how much radiation those awful machines give out..
OP, Welcome to FT! I'm glad that we have a TSO that doesn't try to dodge our questions!
My question is: Do you think TSA will ever release some sort of document detailing what pax are required to do? This would really help with power-tripping TSOs!
To answer your question; it baffles me that we haven't done this. We take one TSO off the lane per rotation to stand in the middle of the security lane and tell PAX what to do, but the majority realize that most passengers simply don't listen, so they give up and just stand there. I'm going to do my best to help you out right now, even with the basics (though I know you already know them).
1) Have your boarding pass and Government Issued ID ready. Passport Cards and NEXUS ID are Govn't issued IDs. Challenge any TSO who claims they are not. Here's a quote from the Customs and Border Protection website: "Under the Western Hemisphere Travel Initiative, the NEXUS card has been approved as an alternative to the passport for air, land, and sea travel into the United States for US and Canadian citizens." http://www.cbp.gov/xp/cgov/travel/tr...prog/nexus.xml
2) Take off your shoes. They don't need a bin, you can run them on the belt solo.
3) Take your 1qt sized bag of liquids out of the bag and put it in a bowl or your bin/s. Finish your coffee/bottled water/soda before you go through. Or you can throw it out. You CAN take an empty bottle through with you, but it's gotta go through the xray (I know, it's dumb).
4) If you have a laptop, take it out of your bag and put it into a bin by itself. By itself is just what it sounds like. Nothing on top of the laptop, nothing underneath. If your laptop is in one of those sleeve things with ONLY the laptop, leave it in your sleeve. If you have a laptop case that opens up into two compartments, you can leave it in as long as NOTHING is on top of the laptop or in the laptop compartment. Seriously, nothing. I've seen TSOs scream at people for having headphone cables on the laptop case.
5) Take out your cell phone, keys, coins, bubblegum wrappers, cigarette packs. I often get "My belt buckle didn't alarm in [random airport]." I don't know what to tell ya, i'm sorry. If it's alarming and you swear up and down that there's nothing else metal on your person, I guess it's gotta be the belt. "You changed the sensitivity on this thing," is common too. I have no idea how to change that figure on the machine. All I know how to do is watch it alarm and get the passenger throughput numbers off of it.
After that, you should be good to go. I hope that helped.
Thanks for the tip ^ I'll look into that. I've been to Europe once before and have been dying to get back there.
Last edited by Kiwi Flyer; Aug 3, 2010 at 1:06 pm Reason: merge consecutive posts
#39
FlyerTalk Evangelist
Join Date: Mar 2008
Location: DFW
Posts: 28,110
#40
Suspended
Join Date: Nov 2004
Posts: 1,441
For clarification:
Your 1 quart sized bag of liquids DOES need to come out of the bag.
Your 1 quart sized bag of liquids DOES need to come out of the bag.
Speaking of carry-ons, why are shoes on feet dangerous but shoes in carry-on bags are not dangerous. TSA at PV keeps touting all the things that have been found on shoes forced off of peoples feet, yet, miracle of miracles, apparently no dangerous things are found in shoes packed in carry-ons.
Thanks for coming here. Your attitude is fantastic - so much better than what we are accustomed to reading here.
Just be careful as there have been reports of screeners who had problems after posting here.
#41
Moderator: Smoking Lounge; FlyerTalk Evangelist
Join Date: Feb 2004
Location: SFO
Programs: Lifetime (for now) Gold MM, HH Gold, Giving Tootsie Pops to UA employees, & a retired hockey goalie
Posts: 28,878
welcome to flyertalk Anon1934 and thank you for your offer ^ but if i may....
don't take things said here personally as is it's not the employees that most of us do not like per se but rather your employer as the tsa (corporate) is so out of control and operationally inept that they have no clue as to what goes on in the real world (aka the checkpoints)
watch your six! even with "an in" as you described, be very very cautious about what you post as big brother does read f/t
don't take things said here personally as is it's not the employees that most of us do not like per se but rather your employer as the tsa (corporate) is so out of control and operationally inept that they have no clue as to what goes on in the real world (aka the checkpoints)
watch your six! even with "an in" as you described, be very very cautious about what you post as big brother does read f/t
#42
Original Poster
Join Date: Aug 2010
Posts: 40
However, there have been literally hundreds of reports of people not taking their Kippie bags out of the carry-on and nary is word is said about it.
Speaking of carry-ons, why are shoes on feet dangerous but shoes in carry-on bags are not dangerous. TSA at PV keeps touting all the things that have been found on shoes forced off of peoples feet, yet, miracle of miracles, apparently no dangerous things are found in shoes packed in carry-ons.
Thanks for coming here. Your attitude is fantastic - so much better than what we are accustomed to reading here.
Just be careful as there have been reports of screeners who had problems after posting here.
Speaking of carry-ons, why are shoes on feet dangerous but shoes in carry-on bags are not dangerous. TSA at PV keeps touting all the things that have been found on shoes forced off of peoples feet, yet, miracle of miracles, apparently no dangerous things are found in shoes packed in carry-ons.
Thanks for coming here. Your attitude is fantastic - so much better than what we are accustomed to reading here.
Just be careful as there have been reports of screeners who had problems after posting here.
Your concern about shoes on feet vs shoes in bags is an interesting one. If you're hiding something in your shoes in your carry-on bag, there's a good chance it'll be spotted by the Xray op. If you're walking through the metal detector with a pair that doesn't have metal shanks but contains an non-metallic prohib, then how would we spot it? Does that make sense? Please let me know if that needs clarification, I wasn't too sure on what you meant to begin with. Sorry.
#43
Join Date: Feb 2008
Location: Nashville, TN
Programs: WN Nothing and spending the half million points from too many flights, Hilton Diamond
Posts: 8,043
Okay, enough for my selfish wants.
Anon, go for it and good luck. With your attitude you will do well about anywhere.
#44
Suspended
Join Date: Nov 2004
Posts: 1,441
^ to "Kippie bags," that got a laugh out of me. I've seen the same at my airport first hand. In my personal opinion, when a TSO has had enough experience, it's easy to tell that a bottle of liquid is 3.4 ounces or less. Therefore, many simply see it and say "Yea, that's less than 3.4" and let it roll. However, managements have been cracking down on this and TSOs are getting written up left and right for resolving these issues without doing a bag check. Therefore, nhttp://www.google.com/bookmarks/mark?op=edit&output=popup&bkmk=http%3A%2F%2Fwww.fl yertalk.com%2Fforum%2Ftravel-safety-security%2F1112065-ask-tsa-officer.html&title=Ask+a+TSA+Officerowadays, TSOs have been calling for bag checks on liquid bags to avoid harassment/discipline by superiors.
Your concern about shoes on feet vs shoes in bags is an interesting one. If you're hiding something in your shoes in your carry-on bag, there's a good chance it'll be spotted by the Xray op. If you're walking through the metal detector with a pair that doesn't have metal shanks but contains an non-metallic prohib, then how would we spot it? Does that make sense? Please let me know if that needs clarification, I wasn't too sure on what you meant to begin with. Sorry.
Your concern about shoes on feet vs shoes in bags is an interesting one. If you're hiding something in your shoes in your carry-on bag, there's a good chance it'll be spotted by the Xray op. If you're walking through the metal detector with a pair that doesn't have metal shanks but contains an non-metallic prohib, then how would we spot it? Does that make sense? Please let me know if that needs clarification, I wasn't too sure on what you meant to begin with. Sorry.
For my next questions: How much "SSI" is really "SSI" and not just something screeners are told in order to make them feel important and like they really are keeping the skies safe from terrorists. It's my belief that if you lead someone to believe that so much of what they do is "SSI" it only leads to a lot of the power-tripping that we see from screeners. (Sorry, I just cannot call you "officers".)
Do you believe that you are doing anything really worthwhile?
Last edited by red456; Aug 2, 2010 at 3:38 pm Reason: attempt to clean up my grammar
#45
FlyerTalk Evangelist
Join Date: Mar 2004
Location: Newport Beach, California, USA
Posts: 36,062
Just be careful as there have been reports of screeners who had problems after posting here.
Anon1984, I have a question:
We've had sporadic reports of TSOs conducting ID checks and pat-downs at gate waiting areas, i.e. not in connection with clearing security at the primary checkpoint OR as part of the gate-screening process, but randomly throughout the sterile side of the terminal. In my personal opinion, for what that's worth, such searches are clearly unconstitutional. Has TSO ordered these so-called "random" searches, or is this a case of TSOs exceeding their authority?