Everybody Gets a Back Rub Day and the NBS Nexus Again!
Well, folks this is a new one on me. Every Pax through the WTMD was told to turn toward the xray machine and the TSO then ran his hands down from the shoulders down the middle of the back ending just above the waist.
I was through and done before I realized that I watched this process on at least 12 Pax, plus me, and the TSO was still wearing the same gloves. Oh, well, so much for good sanitation.
This was after the TDC refused my Never Before Seen Nexus, no supervisor could be found, and I was asked at least five times "This is the last time I am going to ask you this, will you show me a driver's license?" To which I replied every time "The Nexus is an accepted form of ID according to your regulations." He finally went to the book, found it in about 3 minutes, and then apologized. He said that he had never seen a Nexus and that they needed to get the word out. I told him he is the third one I have had to train at this airport.
Eventually everyone will know if I keep this up. Can I bill the TSA a training fee?
__________________
Livingston's observation of complex systems: The purpose of a system is what it does.
Last edited by InkUnderNails; Sep 13, 10 at 5:50 am..
Reason: spelling and clarification
Well, folks this is a new one on me. Every Pax through the WTMD was told to turn toward the xray machine and the TSO then ran his hands down from the shoulders down the middle of the back ending just above the waist.
I was though and done before I realized that I watched this process on at least 12 Pax, plus me, and the TSO was still wearing the same gloves. Oh, well, so much for good sanitation.
This was after the TDC refused my Never Before Seen Nexus, no supervisor could be found, and I was asked at least five times "This is the last time I am going to ask you this, will you show me a driver's license?" To which I replied every time "The Nexus is an accepted form of ID according to your regulations." He finally went to the book, found it in about 3 minutes, and then apologized. He said that he had never seen a Nexus and that they needed to get the word out. I told him he is the third one I have had to train at this airport. Eventually everyone will know. Can I bill the TSA a training fee?
"This is the last time I am going to ask you this"
Well, folks this is a new one on me. Every Pax through the WTMD was told to turn toward the xray machine and the TSO then ran his hands down from the shoulders down the middle of the back ending just above the waist.
I was through and done before I realized that I watched this process on at least 12 Pax, plus me, and the TSO was still wearing the same gloves. Oh, well, so much for good sanitation.
This was after the TDC refused my Never Before Seen Nexus, no supervisor could be found, and I was asked at least five times "This is the last time I am going to ask you this, will you show me a driver's license?" To which I replied every time "The Nexus is an accepted form of ID according to your regulations." He finally went to the book, found it in about 3 minutes, and then apologized. He said that he had never seen a Nexus and that they needed to get the word out. I told him he is the third one I have had to train at this airport.
Eventually everyone will know if I keep this up. Can I bill the TSA a training fee?
How could this TSA Travel Document Checker be qualified to man that position if they do not know which ID's are on the TSA list?
Seems TSA training and employee management is at fault.
The responsible TSA managers should be fired for signing off that an employee is qualified when that is obviously not the case.
Programs: Fallen Plats, ex-WN CP, DYKWIW; still a Hilton Diamond & Club Cholula™ Super Plats
Posts: 23,795
Quote:
Originally Posted by Boggie Dog
How could this TSA Travel Document Checker be qualified to man that position if they do not know which ID's are on the TSA list?
Seems TSA training and employee management is at fault.
The responsible TSA managers should be fired for signing off that an employee is qualified when that is obviously not the case.
Part of the "inconsistency" in screening methods that they use to keep terrorists off balance is to employ TSOs with varying degrees of stupidity and lack of training.
Eventually everyone will know if I keep this up. Can I bill the TSA a training fee?
I believe that a training contract would require going through the competitive bidding process. Maybe if you got a certain Chertoff clan member to "sponsor" you, you might be able to overcome some of the hurdles.
__________________
1 Nappy bag: $.03; 1 pair slip on shoes: $40; 1 bottle of airport water: $5
Programs: SW Rapid Rewards, Hilton Honors, Marriott, Avis First
Posts: 4,535
Clearly, you don't understand.
(Please choose one from below as a response.)
1. There are so many IDs, we can't be expected to know them all (much less accept them).
2. Don't you have a Drivers License? Everyone has a Drivers License.
3. We are a young agency. These things take time. So, until we all know what a NEXUS card is, you need to produce something else, like a Passport Card.
4. Sorry, we don't accept the NEXUS card.
5. Sorry, we don't accept the Passport Card.
6. They haven't started that program yet.
7. Don't you have a Passport? Everyone has a Passport.
8. The TSA website is out of date.
9. The SOP is out of date.
10. We're going to have to give you a secondary and search your bag.
__________________
"And if love is all you're missing... look into your heart. Is anybody home?" - Thomas Dolby
1. There are so many IDs, we can't be expected to know them all (much less accept them).
2. Don't you have a Drivers License? Everyone has a Drivers License.
3. We are a young agency. These things take time. So, until we all know what a NEXUS card is, you need to produce something else, like a Passport Card.
4. Sorry, we don't accept the NEXUS card.
5. Sorry, we don't accept the Passport Card.
6. They haven't started that program yet.
7. Don't you have a Passport? Everyone has a Passport.
8. The TSA website is out of date.
9. The SOP is out of date.
10. We're going to have to give you a secondary and search your bag.
You forgot:
11. SENTRI card? Where did you get that ID from, France?
8.20.2010
Talk to TSA Response: Recognizing TWIC Cards and Other Forms of ID at TSA Checkpoints
Quote:
In reviewing the last few weeks worth of submissions, one issue that came up consistently was the acceptance of different forms of ID at security checkpoints.