1,000 miles bonus for phone card -NOT
#1
Original Poster
Join Date: Oct 2001
Location: Brooklyn, NY USA
Posts: 7
1,000 miles bonus for phone card -NOT
I registered for the WorldCom Phone Card with MCI back in August...when it was posted...(yes, I did get a AA partner)..it just posted with the miles for the phone call. I called again today and was told that the bonus miles will not be recieved. Has anyone received bonus miles from MCI through the 20 partner program given by American Airlines?
#2
Join Date: Jul 2001
Location: Chicago, IL
Programs: 11 Longhaired Friends of Jesus; Chartreuse Microbus; just demoted to AA nonentity
Posts: 282
I haven't received it yet, but over the weekend, I was told by an MCI customer service rep that he had requested that the miles be posted. Here's the background: I have used the card minimally but monthly. (Except once when stuck in BOS--$13 for two or three short calls!) During a previous call to MCI, after over two months of waiting on the bonus miles, the CSR told me that he couldn't give me any information, since "his computer was being upgraded." (I didn't ask why he took my call in the first place.) In the meantime, at some point I noticed that somewhere in the MCI phone tree is an option that will tell you what your service is, including any enrollment bonus. It was still robotically intoning the magic "5000."
I'd suggest traversing the phone tree to see whether it's willing to cough up the goods. If it does, you could even start over and tape the whole operation (I have developed a none-too-charitable opinion of the company over some real harassment via phone solicitation a while back--"they're aren't any supervisors here," etc.). After that, it's the usual polite persistence with the CSRs. I had my seeming sucess on a Sunday afternoon, and the fellow had to put me on hold for some time before delivering the news. The one thing I've yet to ascertain is whether the once-a-month usage refers to calendar months, billing cycles, or 30-day periods from enrollment date. Oh, and whether they'll really post the miles.
I'd suggest traversing the phone tree to see whether it's willing to cough up the goods. If it does, you could even start over and tape the whole operation (I have developed a none-too-charitable opinion of the company over some real harassment via phone solicitation a while back--"they're aren't any supervisors here," etc.). After that, it's the usual polite persistence with the CSRs. I had my seeming sucess on a Sunday afternoon, and the fellow had to put me on hold for some time before delivering the news. The one thing I've yet to ascertain is whether the once-a-month usage refers to calendar months, billing cycles, or 30-day periods from enrollment date. Oh, and whether they'll really post the miles.
#3
Join Date: Aug 2001
Posts: 83
I also applied for the WorldCom Phone Card with MCI in July or August. As I received the phone card, I called MCI to make sure if I could receive 1000 bonus miles per month for the next 5 months. They said no such thing regarding the 1000/5000 bonus miles.
I cancelled the phone card immediately and doubted about if anyone ever received or will receive the 1000/5000 bonus miles.
I cancelled the phone card immediately and doubted about if anyone ever received or will receive the 1000/5000 bonus miles.
#4
Original Poster
Join Date: Oct 2001
Location: Brooklyn, NY USA
Posts: 7
Thank you both for responding. I will cancel the card now. I also signed up my computer line for their newest offer. Regardless if you make a call or not you receive 1000 miles a month for five months. Let's see.
#6
Join Date: Jul 2001
Location: Chicago, IL
Programs: 11 Longhaired Friends of Jesus; Chartreuse Microbus; just demoted to AA nonentity
Posts: 282
<font face="Verdana, Arial, Helvetica, sans-serif" size="2">Originally posted by Wheezer:
Oh, and whether they'll really post the miles.</font>
Oh, and whether they'll really post the miles.</font>
#7
Join Date: Apr 2001
Location: USA
Posts: 8,025
I just received the last posting from MCI to complete my 5,000 mile bonus for this card. The interesting point is that once I saw the rates, I never made a call using the card. My total expense were some FF taxes which came to about $3.50.
#8
Join Date: Jul 2001
Location: Chicago, IL
Programs: 11 Longhaired Friends of Jesus; Chartreuse Microbus; just demoted to AA nonentity
Posts: 282
<font face="Verdana, Arial, Helvetica, sans-serif" size="2">Originally posted by Tenacious:
I just received the last posting from MCI to complete my 5,000 mile bonus for this card. The interesting point is that once I saw the rates, I never made a call using the card. My total expense were some FF taxes which came to about $3.50. </font>
I just received the last posting from MCI to complete my 5,000 mile bonus for this card. The interesting point is that once I saw the rates, I never made a call using the card. My total expense were some FF taxes which came to about $3.50. </font>
#9
Original Poster
Join Date: Oct 2001
Location: Brooklyn, NY USA
Posts: 7
Ok, this is the deal...I spoke to someone at MCI that had a clue. There has to be a "Z" code applied to your account in order for the miles to go through. If you recieved a bill for a penny...you are in the system but you need to call and make sure the "Z" code is put on your account. Good Luck!
#10
Join Date: Jul 2001
Location: Chicago, IL
Programs: 11 Longhaired Friends of Jesus; Chartreuse Microbus; just demoted to AA nonentity
Posts: 282
<font face="Verdana, Arial, Helvetica, sans-serif" size="2">Originally posted by LK126:
There has to be a "Z" code applied to your account in order for the miles to go through. If you recieved a bill for a penny...you are in the system</font>
There has to be a "Z" code applied to your account in order for the miles to go through. If you recieved a bill for a penny...you are in the system</font>