TAM - does AA Sapphire give me access to preferred/Space+ seats?
#1
Original Poster
Join Date: Mar 2010
Location: DEN
Programs: Double OWE (AA EXP, QF Plat), FI Gold
Posts: 1,887
TAM - does AA Sapphire give me access to preferred/Space+ seats?
Just booked my first trip on TAM SCL-GRU-SCL. Client is only paying for economy, so I went online and it looks like TAM allows oneworld Sapphire and Emerald access to "preferred" seats. Is this true? Does it apply on all fares? My flights are "M" to GRU and "V" back.
Thanks!
Thanks!
#2
Join Date: Nov 2012
Programs: Aegean Miles+Bonus
Posts: 20
Hi, unless the flight is full, at check in you'll be able to request one Espao+ seat showing your Emerald card. This benefit is only for the card holder, so if you are not alone, your companion won't get it for free. You are lucky: TAM has started to comply with this Oneworld benefit just yesterday!
The odd thing is the lacking of Sapphire benefit - at Oneworld website it's very clear that this benefit is up to emerald and sapphire. But I think TAM doesn't think the same...
The odd thing is the lacking of Sapphire benefit - at Oneworld website it's very clear that this benefit is up to emerald and sapphire. But I think TAM doesn't think the same...
#3
Original Poster
Join Date: Mar 2010
Location: DEN
Programs: Double OWE (AA EXP, QF Plat), FI Gold
Posts: 1,887
Hi, unless the flight is full, at check in you'll be able to request one Espao+ seat showing your Emerald card. This benefit is only for the card holder, so if you are not alone, your companion won't get it for free. You are lucky: TAM has started to comply with this Oneworld benefit just yesterday!
The odd thing is the lacking of Sapphire benefit - at Oneworld website it's very clear that this benefit is up to emerald and sapphire. But I think TAM doesn't think the same...
The odd thing is the lacking of Sapphire benefit - at Oneworld website it's very clear that this benefit is up to emerald and sapphire. But I think TAM doesn't think the same...
#4
Join Date: Dec 2014
Posts: 165
TAM is denying me, AA EXP, bulkhead seating on a MVD-GRU flight.... They're asking me to pay for the seat. When I was at the counter, the entire bulkhead row was unoccupied (she turned the screen around). Just boarded the plane, now it's full.
I showed them my card, I told them emeralds should have access to preferred seating, and she said I was wrong. Am I wrong? Anything I can do after the fact?
I showed them my card, I told them emeralds should have access to preferred seating, and she said I was wrong. Am I wrong? Anything I can do after the fact?
#5
FlyerTalk Evangelist
Join Date: Jul 2011
Location: Tokyo
Programs: JAL Metal Card (OWE), SAS Eurobonus Gold (*G), Marriott Titanium (LTP), Tokyu Hotels Platinum
Posts: 20,889
TAM is denying me, AA EXP, bulkhead seating on a MVD-GRU flight.... They're asking me to pay for the seat. When I was at the counter, the entire bulkhead row was unoccupied (she turned the screen around). Just boarded the plane, now it's full.
I showed them my card, I told them emeralds should have access to preferred seating, and she said I was wrong. Am I wrong? Anything I can do after the fact?
I showed them my card, I told them emeralds should have access to preferred seating, and she said I was wrong. Am I wrong? Anything I can do after the fact?
Even their own Black Card holders does not seem to have completely free access to these seats "Preferential check-in for pre-booking seats with full availability, regardless of the fare profile (except for Space +)."
http://www.tam.com.br/b2c/vgn/v/index.jsp?vgnextoid=7f291e3780513210VgnVCM1000000b 61990aRCRD
Anything you can do after the fact? Absolutely nothing!
#6
Join Date: Jan 2011
Programs: * Alliance Gold, oneworld Emerald, Marriott Bonvoy LT TE, HHonors Diamond, WoH Globalist
Posts: 2,099
With my three longhaul flights with TAM, I select to all Space+ seats in their GRU office without charge.They told that if there will be demand my seat could be changed but that did not happened. As a bonus I got Gate upgrade to Premium B on my last flight to FRA. LAN gave me exit row seat(longhaul) in the airport at check-in. And I am only AA EXP