New system for SA Voyager
Sep 15, 2012, 8:12 am
#1
Original Poster
Join Date: Mar 2004
Location: CPT
Programs: BA BD SA
Posts: 4,467
New system for SA Voyager
I stumbled across this announcement on the web site. Apparently the enhanced functionality will include:
This due to happen on 5 October and the system will be unavailable from 5 - 7 October. Given that the last upgrade caused the system to down for several weeks it would probably be a good idea to get all your stuff done in advance.
•- upgrading with Miles
•- purchasing award top-up Miles
•- requesting membership card replacements
•- claiming Star Alliance missing Miles
•- donating your Miles to charity
•- significant reduction in the period for processing of missing Miles
•- purchasing award top-up Miles
•- requesting membership card replacements
•- claiming Star Alliance missing Miles
•- donating your Miles to charity
•- significant reduction in the period for processing of missing Miles
Sep 17, 2012, 2:18 am
#2
Ambassador, Emirates
Join Date: Mar 2006
Location: LGW / AMS / CPT
Programs: SA KL BA EK
Posts: 4,272
I stumbled across this announcement on the web site. Apparently the enhanced functionality will include:
This due to happen on 5 October and the system will be unavailable from 5 - 7 October. Given that the last upgrade caused the system to down for several weeks it would probably be a good idea to get all your stuff done in advance.
This due to happen on 5 October and the system will be unavailable from 5 - 7 October. Given that the last upgrade caused the system to down for several weeks it would probably be a good idea to get all your stuff done in advance.
So if that is a preview of the 'improved customer experience', brace yourself!
And I agree that with the experience we have of the virtual absence of IT proficiency within the airline, one would be wise to be prepared for a long outage!