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Old Sep 22, 11, 5:40 am   #1
Original Poster
  
Join Date: Feb 2010
Location: Nairobi, Kenya
Programs: Skywards, Flying Blue Gold, BA Executive Club, Miles and More, SPG Gold
Posts: 67
Boo to Omanair Sindbad

I've decided to start using OmanAir, given great price/benefit ratios in J and Y. I thought that as I'm EK Gold, it was a reasonable request to ask for consideration of a status matching for me and my wife. I wrote to Sindbad and got no answer. I sent a follow up message a week later, and still no response.

I hate no responses - if in the end the answer is 'no' then fine, I make my choices. But please don't leave me hanging.

Anyone else had similar experiences with Sindbad?
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Old Sep 22, 11, 3:58 pm   #2
  
Join Date: Mar 2010
Location: Kuwait
Programs: GF Black
Posts: 350
Quote:
Originally Posted by kumrabai View Post
I've decided to start using OmanAir, given great price/benefit ratios in J and Y. I thought that as I'm EK Gold, it was a reasonable request to ask for consideration of a status matching for me and my wife. I wrote to Sindbad and got no answer. I sent a follow up message a week later, and still no response.

I hate no responses - if in the end the answer is 'no' then fine, I make my choices. But please don't leave me hanging.

Anyone else had similar experiences with Sindbad?
OmanAir is not yet truly a regional player in the frequent flyer business. I would doubt that anyone has been status matched with them. So far, they're starting these days to broaden the number of affiliates of their FF program.
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Old Sep 22, 11, 11:24 pm   #3
  
Join Date: Mar 2010
Location: Nairobi, Kenya
Programs: Sindbad Gold, Etihad Gold and no status with anyone else!
Posts: 132
yes

I agree. Sindbad are very poor at replying to communications. I don't know if they are over-run with work and can't keep up, or just disorganised. Or if there is a technology issue that they need to sort.

I am hoping that one of their staff reads this and makes some actions.

You might have more success going through their regular customer services? They have been better at replying, although it can sometimes take quite some time for it to happen.

Individual staff at Oman Air admin however are very helpful, so if you do get hold of an email address for any of them at any point, keep it!
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Old Sep 23, 11, 12:21 am   #4
  
Join Date: Oct 2009
Location: OSL
Posts: 4,149
You can always look them up on LinkedIn. The lady who runs the Sindbad program previously worked at Skywards and Jet Airways. Perhaps contacting her there might help, though it's not what I would do if all I wanted was a status match.
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Old Sep 24, 11, 9:47 pm   #5
Original Poster
  
Join Date: Feb 2010
Location: Nairobi, Kenya
Programs: Skywards, Flying Blue Gold, BA Executive Club, Miles and More, SPG Gold
Posts: 67
Hmmm, going to try through local office - will let you know how it works out.
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Old Oct 24, 11, 11:28 am   #6
  
Join Date: Jan 2005
Location: homeless
Programs: EY Platinum, A3* Gold, GF Gold, WY Silver, Carlson Concierge, SPG Gold
Posts: 515
Quote:
Originally Posted by lunardream View Post
OmanAir is not yet truly a regional player in the frequent flyer business. I would doubt that anyone has been status matched with them. So far, they're starting these days to broaden the number of affiliates of their FF program.
I have been status matched with them - EY Gold for WY Gold. PM me if you need details.
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Old Feb 9, 12, 10:51 am   #7
  
Join Date: Nov 2003
Location: Lhr
Programs: UA Prem Exec, *wood regular, National Emerald Club
Posts: 147
match

Ive been matched as well - BA Silver for Sindbad gold. Was painful though. sometimes I'd get emails instantly sometimes weeks later. They finally matched me 3 months post the initial request.
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Old Feb 15, 12, 4:13 am   #8
NoY
  
Join Date: Nov 2004
Location: Abu Dhabi, UAE/Phuket, Thailand/Hove East Sussex, UK
Programs: EY Gold, EK Silver, Hilton Dia, SPG G, Accor Plt, Hyatt Plt, Banyan Tree Sanctuary Club
Posts: 3,321
Is it possible to credit Oman Air miles to other FFPs?
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Old Feb 15, 12, 5:07 am   #9
TPJ
  
Join Date: Jun 2008
Programs: TK*G (E+), AA OWE (EXP), AB OWS (Gold), IHG Plat, SPG Gold
Posts: 4,737
Quote:
Originally Posted by NoY View Post
Is it possible to credit Oman Air miles to other FFPs?
IIRC only to EY.
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Old Feb 15, 12, 5:53 am   #10
NoY
  
Join Date: Nov 2004
Location: Abu Dhabi, UAE/Phuket, Thailand/Hove East Sussex, UK
Programs: EY Gold, EK Silver, Hilton Dia, SPG G, Accor Plt, Hyatt Plt, Banyan Tree Sanctuary Club
Posts: 3,321
Quote:
Originally Posted by TPJ View Post
IIRC only to EY.
Perfect, thank you. EY is my airline of choice to credit to at the moment
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Old Feb 15, 12, 5:56 am   #11
  
Join Date: Mar 2009
Posts: 3
Friend got successfully matched from Flying Blue Platinum

...but needed a few months and angry emails by his secretary.
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Old Feb 25, 12, 3:24 pm   #12
  
Join Date: Mar 2010
Location: Kuwait
Programs: GF Black
Posts: 350
Quote:
Originally Posted by NoY View Post
Is it possible to credit Oman Air miles to other FFPs?
actually you can with Gulf Air.
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Old Feb 29, 12, 11:27 pm   #13
  
Join Date: Feb 2012
Posts: 1
Hi, can someone explain to me what status matching means?
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Old Mar 1, 12, 11:32 pm   #14
  
Join Date: Mar 2010
Location: Kuwait
Programs: GF Black
Posts: 350
Quote:
Originally Posted by kazzanee View Post
Hi, can someone explain to me what status matching means?
if you are for example a gold status holder on Emirates Frequent Flyer program, and you wish to switch to Etihad for example, you can email them with enough reasons that prove to them your switched patronage to their services and they would match your existing status at Emirates (gold) to Etihad Guest program Gold level to enjoy all of your earlier privileges, without the need to start all over again.
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Old Mar 6, 12, 12:57 am   #15
  
Join Date: Mar 2010
Location: Nairobi, Kenya
Programs: Sindbad Gold, Etihad Gold and no status with anyone else!
Posts: 132
Quote:
Originally Posted by lunardream View Post
actually you can with Gulf Air.
I think the partnership with Gulf is now finished...?
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