Boo to Omanair Sindbad
I've decided to start using OmanAir, given great price/benefit ratios in J and Y. I thought that as I'm EK Gold, it was a reasonable request to ask for consideration of a status matching for me and my wife. I wrote to Sindbad and got no answer. I sent a follow up message a week later, and still no response.
I hate no responses - if in the end the answer is 'no' then fine, I make my choices. But please don't leave me hanging. Anyone else had similar experiences with Sindbad? |
Originally Posted by kumrabai
(Post 17153027)
I've decided to start using OmanAir, given great price/benefit ratios in J and Y. I thought that as I'm EK Gold, it was a reasonable request to ask for consideration of a status matching for me and my wife. I wrote to Sindbad and got no answer. I sent a follow up message a week later, and still no response.
I hate no responses - if in the end the answer is 'no' then fine, I make my choices. But please don't leave me hanging. Anyone else had similar experiences with Sindbad? |
yes
I agree. Sindbad are very poor at replying to communications. I don't know if they are over-run with work and can't keep up, or just disorganised. Or if there is a technology issue that they need to sort.
I am hoping that one of their staff reads this and makes some actions. You might have more success going through their regular customer services? They have been better at replying, although it can sometimes take quite some time for it to happen. :confused: Individual staff at Oman Air admin however are very helpful, so if you do get hold of an email address for any of them at any point, keep it! |
You can always look them up on LinkedIn. The lady who runs the Sindbad program previously worked at Skywards and Jet Airways. Perhaps contacting her there might help, though it's not what I would do if all I wanted was a status match.
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Hmmm, going to try through local office - will let you know how it works out.
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Originally Posted by lunardream
(Post 17156621)
OmanAir is not yet truly a regional player in the frequent flyer business. I would doubt that anyone has been status matched with them. So far, they're starting these days to broaden the number of affiliates of their FF program.
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match
Ive been matched as well - BA Silver for Sindbad gold. Was painful though. sometimes I'd get emails instantly sometimes weeks later. They finally matched me 3 months post the initial request.
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Is it possible to credit Oman Air miles to other FFPs?
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Originally Posted by NoY
(Post 18018529)
Is it possible to credit Oman Air miles to other FFPs?
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Originally Posted by TPJ
(Post 18018664)
IIRC only to EY.
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Friend got successfully matched from Flying Blue Platinum
...but needed a few months and angry emails by his secretary.
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Originally Posted by NoY
(Post 18018529)
Is it possible to credit Oman Air miles to other FFPs?
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Hi, can someone explain to me what status matching means?
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Originally Posted by kazzanee
(Post 18108479)
Hi, can someone explain to me what status matching means?
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Originally Posted by lunardream
(Post 18081442)
actually you can with Gulf Air.
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