MeliaRewards [formerly Sol Melia MAS] program
#17
Join Date: Sep 2000
Location: OH
Programs: AA Lifetime Plat, Marriot Lifetime Gold
Posts: 9,536
I often stay at the Melia 21 in Brasilia, Brazil. My points have never posted on time. I have to send in a special request every time. PITA of a program. I'm just earning enough to transfer them out to an airline program. Not a great ratio but better than nothing. I only stay there in Brasilia since there aren't any Starwoods or Hiltons.
#18
Join Date: Jan 2011
Location: KNO, ID
Programs: KF Gold, QF Gold, MR Platinum, Accor Platinum, IHG Platinum
Posts: 613
Btw, just another information for those who hasn't knew much about MAS SolMelia. Every member, although blue..would have 1 FREE NIGHT during their birthday month, applies when you book TWO NIGHTS !!! Well, it's worth of value, and you have to book on your birthday month (using that voucher) for stay 3-4 months after. ^
#19
Join Date: Oct 2003
Location: Barcelona, Catalunya
Posts: 2,108
Btw, just another information for those who hasn't knew much about MAS SolMelia. Every member, although blue..would have 1 FREE NIGHT during their birthday month, applies when you book TWO NIGHTS !!! Well, it's worth of value, and you have to book on your birthday month (using that voucher) for stay 3-4 months after. ^
I had to book using a special rate which was either not available anymore, or a lot more expensive than the cheapest available rate (I don't remember exactly). So I went to a Holiday Inn instead...
#20
Join Date: Sep 2000
Location: OH
Programs: AA Lifetime Plat, Marriot Lifetime Gold
Posts: 9,536
Has anyone had any success transferring points from Mas to either American or Delta. The website crashes every time I try and the US telephone number from the website says that they know nothing about the program and tell me to call Spain. I called Spain once and they said their computers were down. Useless!
#22
Join Date: Sep 2000
Location: OH
Programs: AA Lifetime Plat, Marriot Lifetime Gold
Posts: 9,536
Pretty much. I only use it since it is my only real option in Brasilia. I then transfer points out to an airline (yes a sucky rate but better than nothing). I finally got it to work to Delta. Well, the system said it worked, I'm now waiting for my points to show up on my Delta account. I couldn't get the AA transfer to work which is what I really wanted as I gun for 2MM
#24
Join Date: Feb 2004
Location: Canada
Posts: 881
I've been a member for a little over a year. While I like a lot of Melia's hotels, their reservations system, their website, and the MAS program are almost useless.
On 3 out of 5 stays (all booked on the Sol Melia website at least 24 hours before arrival), the hotel had no record of my reservation when I showed up. Their staff who answer calls to the North American 800 number don't seem to be able to retrieve reservations booked through their website, and frequently claim that hotels that show availability online are sold out. I have found that the only way to change a booking is to cancel it on the website and rebook it on the website.
Lastly, my MAS points haven't even once been posted until I have submitted missing stay requests. Not impressive.
On 3 out of 5 stays (all booked on the Sol Melia website at least 24 hours before arrival), the hotel had no record of my reservation when I showed up. Their staff who answer calls to the North American 800 number don't seem to be able to retrieve reservations booked through their website, and frequently claim that hotels that show availability online are sold out. I have found that the only way to change a booking is to cancel it on the website and rebook it on the website.
Lastly, my MAS points haven't even once been posted until I have submitted missing stay requests. Not impressive.
#25
A FlyerTalk Posting Legend
Join Date: Jul 2002
Location: MCI
Programs: AA Gold 1MM, AS MVP, UA Silver, WN A-List, Marriott LT Titanium, HH Diamond
Posts: 52,555
I just joined this program this weekend and booked a 5-night stay for December. The website was surprisingly good - far more functional, streamlined, and responsive than any of the big American chains. No stupid animations or other Ajax-y junk going on: just a nice clean site the way designed to work for travelers connecting via Wifi or cellular networks. ^
But the concerns about the hotels' not being well-integrated to the corporate site has me wondering. My question is this: when I booked my room, the website said "Our gift to you, EUR40 per day to spend in the hotel only when you book at Solmelia.com." Their rate was identical to the large Internet portal sites, so I booked there.
Now I wonder: how does the hotel know I had the 40EUR/day deal? My booking confirmation doesn't mention it and there was no way to click on the special offer banner to print off T&C's. Now Spounce's post makes me wonder if the hotel even knows I'm coming. It's one of their large higher-end Spanish hotels, the stay is well in advance, everything is straightforward.
It's a business trip...but still, it's 200EUR so I feel like I should at least try and figure out if I'll really get it.
Based on my rate, it looks like I'll earn about enough points for 1 award night. Not sure when I'll use it but hey, maybe it'll someday be my excuse to throw in an overnighter in Madrid or Barcelona.
But the concerns about the hotels' not being well-integrated to the corporate site has me wondering. My question is this: when I booked my room, the website said "Our gift to you, EUR40 per day to spend in the hotel only when you book at Solmelia.com." Their rate was identical to the large Internet portal sites, so I booked there.
Now I wonder: how does the hotel know I had the 40EUR/day deal? My booking confirmation doesn't mention it and there was no way to click on the special offer banner to print off T&C's. Now Spounce's post makes me wonder if the hotel even knows I'm coming. It's one of their large higher-end Spanish hotels, the stay is well in advance, everything is straightforward.
It's a business trip...but still, it's 200EUR so I feel like I should at least try and figure out if I'll really get it.
Based on my rate, it looks like I'll earn about enough points for 1 award night. Not sure when I'll use it but hey, maybe it'll someday be my excuse to throw in an overnighter in Madrid or Barcelona.
#26
Join Date: Sep 2000
Location: OH
Programs: AA Lifetime Plat, Marriot Lifetime Gold
Posts: 9,536
And no, I wouldn't count on the hotel knowing about your 40 Euros credit.
#27
Join Date: Oct 2011
Location: HEL
Programs: HH Gold, SPG Gold, BW Plt, AY, M&M, FB G, CX Gold, AX Plat, CC gold, Le Club plt, Scandic 2nd floor
Posts: 126
mas points to FB
Hey,
just got email where was mentioned that you can transf mas points to Flying Blue account. Do you know how many mas points equals to FB miles? Did not find anything from mas website.
just got email where was mentioned that you can transf mas points to Flying Blue account. Do you know how many mas points equals to FB miles? Did not find anything from mas website.
#28
Join Date: Apr 2007
Location: Canary Islands, Spain
Posts: 84
#29