LaQuinta Returns points expire
#1
Original Poster
Join Date: Dec 2001
Location: YVR/BLI
Programs: AA Plat, AS MVP, HH Diamond, *Wood Plat
Posts: 339
LaQuinta Returns points expire
Just wanted to alert any flyertalkers that collect LaQuinta Returns points: When they switched to a points based system a couple of years ago, they converted stays to points. A little known feature of their program is that points expire 2 years after posting, regardless of later activity. I noticed last week that I lost 9000 points. A short call later they were reinstated along with a warning this was a 1 time curtesy.
I was told that they send out a card a few weeks before expiration warning about this, I don't remember receiving said card. I'm going to convert all my points to miles since that way I don't have to track which LaQuinta points might be expiring anytime soon.
I was told that they send out a card a few weeks before expiration warning about this, I don't remember receiving said card. I'm going to convert all my points to miles since that way I don't have to track which LaQuinta points might be expiring anytime soon.
#3
Join Date: Jun 2005
Location: Florida
Programs: HH Diamond, MR Platinum, Choice Diamond, Priority Club Plat, DL Silver
Posts: 344
Now it seems they do NOT expire?
I stopped using LQ because of the points expiration even when you had stay activity but when I went to use the rest of my points today, I saw this on the website -
Points never expire as long as your account remains active
And according to the terms and conditions -
Members who do not have any stay activity within an 18-month consecutive period may be removed from the program and all accrued points will be forfeited.
This will be a welcome change, since getting at least one stay a year would not be a problem.
I stopped using LQ because of the points expiration even when you had stay activity but when I went to use the rest of my points today, I saw this on the website -
Points never expire as long as your account remains active
And according to the terms and conditions -
Members who do not have any stay activity within an 18-month consecutive period may be removed from the program and all accrued points will be forfeited.
This will be a welcome change, since getting at least one stay a year would not be a problem.