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Report Card: Kimpton Inner Circle Welcome Amenity
Jun 21, 2015, 8:29 am
#166
Join Date: Jul 2014
Location: ATL
Programs: DL Gold Medallion, Kimpton Inner Circle, Marriott Gold
Posts: 32
Hotel Palomar Philadelphia
Room: Miss. No upgrade (I booked a Spa Suite). I was told that the hotel was pretty booked because of the Taylor Swift concert (this was 6/12)
Amenity: It felt like a miss to me. My profile requests fruit, but I booked using the birthday code so they brought me a slice of cake. So clearly there was some effort, but unfortunately I don't really like cake and no one bothered to ask.
Amenity: It felt like a miss to me. My profile requests fruit, but I booked using the birthday code so they brought me a slice of cake. So clearly there was some effort, but unfortunately I don't really like cake and no one bothered to ask.
Jun 25, 2015, 8:18 am
#167
Join Date: Nov 2008
Location: PHL
Programs: AAdvantage Platinum, Hilton HHonors Diamond
Posts: 1,202
Room: Miss. No upgrade (I booked a Spa Suite). I was told that the hotel was pretty booked because of the Taylor Swift concert (this was 6/12)
Amenity: It felt like a miss to me. My profile requests fruit, but I booked using the birthday code so they brought me a slice of cake. So clearly there was some effort, but unfortunately I don't really like cake and no one bothered to ask.
Amenity: It felt like a miss to me. My profile requests fruit, but I booked using the birthday code so they brought me a slice of cake. So clearly there was some effort, but unfortunately I don't really like cake and no one bothered to ask.
Rates in Philly have been CRAZY for Kimpton lately. Good for them but bad for me. Bring on the third property (and the W, Element, and others that are under construction too)! More rooms are needed.
Jun 29, 2015, 3:10 pm
#168
Join Date: Dec 2005
Location: SEA
Programs: Kimpton Inner Circle, HHonors Silver, Delta Gold Medallion
Posts: 155
RiverPlace, Portland (used a free-night certificate)
Upgrade -- grand slam -- upgraded from Courtyard King to the Grand Suite.
Amenity -- solid hit -- received two bottles of local IPA, two bottles of tea + lemonade, two bottles of Evian water, a Moonstruck dark chocolate bar and a big bowl of toffee peanuts.
Upgrade -- grand slam -- upgraded from Courtyard King to the Grand Suite.
Amenity -- solid hit -- received two bottles of local IPA, two bottles of tea + lemonade, two bottles of Evian water, a Moonstruck dark chocolate bar and a big bowl of toffee peanuts.
Jun 30, 2015, 12:47 pm
#169
Join Date: May 2009
Posts: 15
Both the Palladian and the Alexis gave us someone else's welcome amenity this weekend (maybe that's one of the reasons why they give you a card?).
Palladian 1 - Bottle of screw-top wine and a cupcake. The cupcake was delicious and we ate it before the guy showed up to collect it (we didn't read the name on the card and hadn't realized it).
Palladian 2 - Homemade chips (they were good, but the exact same thing that was downstairs at wine hour at the same time), a bottle of red hook ESB ale, and a can of IPA (profile says wheat beer).
Alexis - A bottle of sparkly for our 39th anniversary according to the card (I'm not old enough for that to be possible) and 5 fake pears (I almost took a bite out of one!). I called to ask if it was a mistake and they asked someone to come up and switch it, but after 4 hours I called again and they asked if the brut would suffice. It wasn't bad, but a little sweet.
Palladian 1 - Bottle of screw-top wine and a cupcake. The cupcake was delicious and we ate it before the guy showed up to collect it (we didn't read the name on the card and hadn't realized it).
Palladian 2 - Homemade chips (they were good, but the exact same thing that was downstairs at wine hour at the same time), a bottle of red hook ESB ale, and a can of IPA (profile says wheat beer).
Alexis - A bottle of sparkly for our 39th anniversary according to the card (I'm not old enough for that to be possible) and 5 fake pears (I almost took a bite out of one!). I called to ask if it was a mistake and they asked someone to come up and switch it, but after 4 hours I called again and they asked if the brut would suffice. It wasn't bad, but a little sweet.
Jul 4, 2015, 8:08 pm
#170
Join Date: Oct 2014
Location: Bay Area, CA
Programs: Currently: UA 1K | Previously: AS MVPG75K, SPG Gold, Kimpton IC, HH Gold
Posts: 144
Both the Palladian and the Alexis gave us someone else's welcome amenity this weekend (maybe that's one of the reasons why they give you a card?).
Palladian 1 - Bottle of screw-top wine and a cupcake. The cupcake was delicious and we ate it before the guy showed up to collect it (we didn't read the name on the card and hadn't realized it).
Palladian 2 - Homemade chips (they were good, but the exact same thing that was downstairs at wine hour at the same time), a bottle of red hook ESB ale, and a can of IPA (profile says wheat beer).
Alexis - A bottle of sparkly for our 39th anniversary according to the card (I'm not old enough for that to be possible) and 5 fake pears (I almost took a bite out of one!). I called to ask if it was a mistake and they asked someone to come up and switch it, but after 4 hours I called again and they asked if the brut would suffice. It wasn't bad, but a little sweet.
Palladian 1 - Bottle of screw-top wine and a cupcake. The cupcake was delicious and we ate it before the guy showed up to collect it (we didn't read the name on the card and hadn't realized it).
Palladian 2 - Homemade chips (they were good, but the exact same thing that was downstairs at wine hour at the same time), a bottle of red hook ESB ale, and a can of IPA (profile says wheat beer).
Alexis - A bottle of sparkly for our 39th anniversary according to the card (I'm not old enough for that to be possible) and 5 fake pears (I almost took a bite out of one!). I called to ask if it was a mistake and they asked someone to come up and switch it, but after 4 hours I called again and they asked if the brut would suffice. It wasn't bad, but a little sweet.
A possible explanation:
I was in town over the weekend at Hotel Vintage and had no issues. I did recall the front desk staff telling me that they were understaffed due to the Pride Parade. Kimpton had a float.
Jul 5, 2015, 9:21 pm
#171
FlyerTalk Evangelist
Join Date: May 2000
Location: RDU
Programs: AA LT Gold, DL SM, HY Disc, Marriott LT Gold
Posts: 12,503
Palomar SF, 2 night stay, first time at that property
Amenity: Slight hit - three pieces of fruit and some mixed nuts, and four 7.5oz Diet Coke cans and two 1/2 liter bottles of Arrowhead on ice.
Upgrade: Definite hit, upgraded to a two room 600-ish sf suite that was directly above the front entrance (802). Only sad thing about the suite was that the shower was pretty small.
Amenity: Slight hit - three pieces of fruit and some mixed nuts, and four 7.5oz Diet Coke cans and two 1/2 liter bottles of Arrowhead on ice.
Upgrade: Definite hit, upgraded to a two room 600-ish sf suite that was directly above the front entrance (802). Only sad thing about the suite was that the shower was pretty small.
Jul 6, 2015, 5:07 pm
#172
Join Date: Jun 2000
Location: JFK > LGA >> EWR
Programs: AA EXP 1.2mm, Kimpton IC, Starwood Gold, Marriott Gold
Posts: 2,180
Palladian, Seattle:
Beverage - miss. Got ESB beer, which I hate.
Food - coincidental hit. Got a delicious meat/cheese plate, which my profile doesn't specify, but it was still great.
Room - great upgrade to a beautiful corner suite.
Property is nice. Great check-in staff. I like the room decor. It's weird that it doesn't really have a lobby, though.
Beverage - miss. Got ESB beer, which I hate.
Food - coincidental hit. Got a delicious meat/cheese plate, which my profile doesn't specify, but it was still great.
Room - great upgrade to a beautiful corner suite.
Property is nice. Great check-in staff. I like the room decor. It's weird that it doesn't really have a lobby, though.
Jul 8, 2015, 6:32 am
#173
Join Date: Jul 2014
Programs: Kimpton IC, Voila Platinum, Club Carlson Gold Elite,National EE, Hertz PC, Avis First, Sixt Platinum
Posts: 103
South Florida
EPIC Miami:
Upgrade - Semi-Hit. Not a suite upgrade, but placed on the top floor with a beautiful full water view
Amenity - Hit. Two cocktail coupons, meat/cheese/fruit plate, and two small birthday cheesecake squares.
Angler's South Beach:
Upgrade - Homerun! Two-floor spa villa, two full baths, and private terrace with hottub
Amenity - Homerun. Bottle of champagne, Saratoga spring water, delicious French macarons
Angler's went above and beyond. The front desk supervisor actually found a Twitter post I had made 6 months ago about wanting to get out of the cold and visit Angler's -- he printed it, framed it, and had a note stating they have been waiting for me for months. Additionally, fresh oranges were provided upstairs with a great personalized note. Best amenity and experience yet by far.
Upgrade - Semi-Hit. Not a suite upgrade, but placed on the top floor with a beautiful full water view
Amenity - Hit. Two cocktail coupons, meat/cheese/fruit plate, and two small birthday cheesecake squares.
Angler's South Beach:
Upgrade - Homerun! Two-floor spa villa, two full baths, and private terrace with hottub
Amenity - Homerun. Bottle of champagne, Saratoga spring water, delicious French macarons
Angler's went above and beyond. The front desk supervisor actually found a Twitter post I had made 6 months ago about wanting to get out of the cold and visit Angler's -- he printed it, framed it, and had a note stating they have been waiting for me for months. Additionally, fresh oranges were provided upstairs with a great personalized note. Best amenity and experience yet by far.
Jul 11, 2015, 11:39 am
#174
Moderator: Hawaii-based airlines & Hawai'i forums
Join Date: Mar 2003
Location: Ka ʻĀpala Nui, Nuioka
Programs: NEXUS/Global Entry, Delta, United, Hyatt, IHG, Marriott, and Hertz
Posts: 18,032
Ink48
Solid hit.
Upgraded from Studio King to Hudson River Suite.
Amenities were a plate of donuts from Underwest Donuts (my request), a fruit and cheese platter, a box of truffles, and Coke Zeros/sparkling water.
Solid hit.
Upgraded from Studio King to Hudson River Suite.
Amenities were a plate of donuts from Underwest Donuts (my request), a fruit and cheese platter, a box of truffles, and Coke Zeros/sparkling water.
Jul 13, 2015, 8:27 pm
#175
Join Date: Feb 2011
Posts: 226
Chicago Allegro
Room: Hit, upgraded to King Suite with Jacuzzi
Amenity: Miss, two boxes of water, a cheese & fruit plate (not on my list) and a small dish of regular peanuts.
Philadelphia Monaco
Room: Miss, then hit - at check-in was given a standard park-view king room, when I may a request for a bath tub was moved to a deluxe one bedroom suite
Amenity: Miss, then hit - nothing in either room at check-in. At check-out however they apologized and said our amenity was brought to the wrong room and instead offered a $75 dining credit. But for bonus points Kristen one of the agents at check-in had also prepared a special gift for our kid. Although at their wine social hour they were featuring doughnuts and craft beer (although no Philly beer) since it was Father's Day and juice boxes were fetched for children in attendence.
Chciago Burnham
Room: Hit, upgrade to Executive King Suite
Amenity: Grand-Slam - this is what I think makes the Burnham my favorite in Chicago even though their rooms are smaller compared to the other properties. Gretchen one of the supervisors had prepared a multi-stop monkey themed scavenger hunt throughout the hotel. That resulted in a towel-animal, a framed monkey picture, bananas, a brass monkey swizzle stick, and a round at the bar. Amazingly every staff member of the hotel I came into contact with knew about this scavenger hunt and welcomed and joked with me about it. Plus there were honey-roasted nuts, gummys, and coconut water waiting in my room for me.
Room: Hit, upgraded to King Suite with Jacuzzi
Amenity: Miss, two boxes of water, a cheese & fruit plate (not on my list) and a small dish of regular peanuts.
Philadelphia Monaco
Room: Miss, then hit - at check-in was given a standard park-view king room, when I may a request for a bath tub was moved to a deluxe one bedroom suite
Amenity: Miss, then hit - nothing in either room at check-in. At check-out however they apologized and said our amenity was brought to the wrong room and instead offered a $75 dining credit. But for bonus points Kristen one of the agents at check-in had also prepared a special gift for our kid. Although at their wine social hour they were featuring doughnuts and craft beer (although no Philly beer) since it was Father's Day and juice boxes were fetched for children in attendence.
Chciago Burnham
Room: Hit, upgrade to Executive King Suite
Amenity: Grand-Slam - this is what I think makes the Burnham my favorite in Chicago even though their rooms are smaller compared to the other properties. Gretchen one of the supervisors had prepared a multi-stop monkey themed scavenger hunt throughout the hotel. That resulted in a towel-animal, a framed monkey picture, bananas, a brass monkey swizzle stick, and a round at the bar. Amazingly every staff member of the hotel I came into contact with knew about this scavenger hunt and welcomed and joked with me about it. Plus there were honey-roasted nuts, gummys, and coconut water waiting in my room for me.
Jul 15, 2015, 4:49 am
#176
Moderator: Hawaii-based airlines & Hawai'i forums
Join Date: Mar 2003
Location: Ka ʻĀpala Nui, Nuioka
Programs: NEXUS/Global Entry, Delta, United, Hyatt, IHG, Marriott, and Hertz
Posts: 18,032
Hotel Allegro
Upgrade - Hit. No upgrade (hotel was sold out the night I checked in) but given oversized corner King Premier room on the 18th floor. Room is +/- 500 sqaure feet and the size of a small suite, minus a dividing wall between the bedroom and living area. The bathroom is very small, though.
Amenity - Hit. I had asked for a light snack and was pretty much given the same amenity as peetahvw, except the nuts were a mix of different ones and I also was given two bottles of Coke Zero. That in itself was pretty "meh", but I also given an invitation to last night's Crave Kimpton event, celebrating the recent renovations to the hotel and showcasing the Chicago Kimptons in general. It was a fantastic event.
Upgrade - Hit. No upgrade (hotel was sold out the night I checked in) but given oversized corner King Premier room on the 18th floor. Room is +/- 500 sqaure feet and the size of a small suite, minus a dividing wall between the bedroom and living area. The bathroom is very small, though.
Amenity - Hit. I had asked for a light snack and was pretty much given the same amenity as peetahvw, except the nuts were a mix of different ones and I also was given two bottles of Coke Zero. That in itself was pretty "meh", but I also given an invitation to last night's Crave Kimpton event, celebrating the recent renovations to the hotel and showcasing the Chicago Kimptons in general. It was a fantastic event.
Jul 22, 2015, 12:22 pm
#177
Join Date: Jul 2014
Programs: Kimpton IC, Voila Platinum, Club Carlson Gold Elite,National EE, Hertz PC, Avis First, Sixt Platinum
Posts: 103
Nine Zero Boston
Nine Zero Boston:
Upgrade - Hit. Not a suite, but a corner room on the second to top floor with a gorgeous view. Very likely the best view on the floor.
Amenity - Homerun. Excellent fruit/cheese platter, two bottled waters, a $50 bottle of champagne, two local IPA beers, and two cupcakes. Secret phrase also yielded another bottle of wine. Add in wine hour with Sangria, wine, and craft beer, and you've got a great night. Very nice, Nine Zero!
Upgrade - Hit. Not a suite, but a corner room on the second to top floor with a gorgeous view. Very likely the best view on the floor.
Amenity - Homerun. Excellent fruit/cheese platter, two bottled waters, a $50 bottle of champagne, two local IPA beers, and two cupcakes. Secret phrase also yielded another bottle of wine. Add in wine hour with Sangria, wine, and craft beer, and you've got a great night. Very nice, Nine Zero!
Jul 25, 2015, 6:34 pm
#178
Join Date: Apr 2002
Location: Mt. Laurel, NJ USA
Programs: Hyatt Explorist, Marriott Platinum, Hilton Diamond, IHG Diamond
Posts: 156
Monaco Pittsburgh-Spectacular!
Our best Kimpton stay yet! We booked our Inner Circle free night here and used a second free night that we had earned. We were upgraded to a very large one bedroom suite. Our amenity was a nice bottle of red Zin from Sonoma plus ginormous and incredibly delicious chocolate chip cookies. The staff here is amazing. It was a busy weekend here (weddings, Pirates-Nationals baseball)-yet every staff interaction was warm, cheerful and helpful.
The Commoner Restaurant is terrific-we had both breakfast and dinner there today. Got a cheese plate, Scotch eggs and Sticky Toffee Pudding from the kitchen compliments of the chef-not sure if it was due to Inner Circle, our wedding anniversary or perhaps both. Had a nice chat with one of the chefs as he came off shift-they will be guest chefs next month at the James Beard House in NY which is an honor. They are paring up with Red Owl Tavern and Square 1682 from Philadelphia.
Wine hour here was great-very interactive and social. There is a Biergarten on the roof which appears to be a local favorite-tough to get in at night.
I love this place-they are going to have to drag me out of here tomorrow! Even the books in the room are great. The warmth of the staff really puts this place over the top.
The Commoner Restaurant is terrific-we had both breakfast and dinner there today. Got a cheese plate, Scotch eggs and Sticky Toffee Pudding from the kitchen compliments of the chef-not sure if it was due to Inner Circle, our wedding anniversary or perhaps both. Had a nice chat with one of the chefs as he came off shift-they will be guest chefs next month at the James Beard House in NY which is an honor. They are paring up with Red Owl Tavern and Square 1682 from Philadelphia.
Wine hour here was great-very interactive and social. There is a Biergarten on the roof which appears to be a local favorite-tough to get in at night.
I love this place-they are going to have to drag me out of here tomorrow! Even the books in the room are great. The warmth of the staff really puts this place over the top.
Aug 2, 2015, 4:20 pm
#179
Join Date: Mar 2011
Location: EUG
Programs: UA Gold; IHG Spire Elite
Posts: 443
Two Portland stays this past week -- the Monaco for work and then the Vintage this weekend for play:
Monaco -- I don't think I got an upgrade, but had already booked a suite. It was probably the nicest amenity I've ever gotten though (definitely top 3). A bottle of Oregon pinot noir, a local chocolate bar, and then a gift basket with a bunch of Oregon products (roasted hazelnuts, some maple bacon chocolate caramels, two chocolate-dipped shortbread cookies, some Tillamook cheese, a small box of crackers, a tin of salmon spread). It was impressive.
Vintage - Upgrade to a King Reserve Spa Suite -- was really nice and spacious, but was handicapped accessible so missing the spa tub. Amenity was a bottle of Oregon pinot noir, a small cheese plate, and two cupcakes from a local bakery. They left a little card in place of the cheese plate telling us to call down for the rest of our amenity. Was nice to be able to choose when it was sent up.
Monaco -- I don't think I got an upgrade, but had already booked a suite. It was probably the nicest amenity I've ever gotten though (definitely top 3). A bottle of Oregon pinot noir, a local chocolate bar, and then a gift basket with a bunch of Oregon products (roasted hazelnuts, some maple bacon chocolate caramels, two chocolate-dipped shortbread cookies, some Tillamook cheese, a small box of crackers, a tin of salmon spread). It was impressive.
Vintage - Upgrade to a King Reserve Spa Suite -- was really nice and spacious, but was handicapped accessible so missing the spa tub. Amenity was a bottle of Oregon pinot noir, a small cheese plate, and two cupcakes from a local bakery. They left a little card in place of the cheese plate telling us to call down for the rest of our amenity. Was nice to be able to choose when it was sent up.
Aug 5, 2015, 2:58 pm
#180
Join Date: Mar 2011
Location: EUG
Programs: UA Gold; IHG Spire Elite
Posts: 443
Hotel Allegro
Upgrade - To a King Suite.
Amenity - Forgot to change my preferences from my leisure stay last weekend, so my amenity was a little impractical given that it was just me and I arrived at 11:30 pm and left at 7:30 am. But a hit, nonetheless. A good bottle of prosecco, 5-6 squares of Ghirardelli chocolate, and a nice cheese plate (a wedge of brie, a few sweet crisps to put it on, grapes, dried apricots, almonds & walnuts).
Upgrade - To a King Suite.
Amenity - Forgot to change my preferences from my leisure stay last weekend, so my amenity was a little impractical given that it was just me and I arrived at 11:30 pm and left at 7:30 am. But a hit, nonetheless. A good bottle of prosecco, 5-6 squares of Ghirardelli chocolate, and a nice cheese plate (a wedge of brie, a few sweet crisps to put it on, grapes, dried apricots, almonds & walnuts).