Ryanair bump up on line checkin and add taxes afterwards again
Jan 8, 2011, 2:32 pm
#1
Original Poster
Join Date: Feb 2007
Location: FL350, seat 0k
Programs: SK*G, BA Silver, Flying Blue, VLM, VT Traveller, PC Platinum, BW Diamond
Posts: 3,545
Ryanair bump up on line checkin and add taxes afterwards again
I noticed that Ryanair have started advertising flights STN-XRY for £29.99 but then when you click on the flight to book it the price is broken down as the following:
1 x Adult 29.99 GBP
Fare: 29.99 GBP
Online Check-In: 6.00 GBP
Taxes / Fees: 31.07 GBP
Total Price: 67.06 GBP
I thought "REGULATION 1008/2008 – TRANSPARENCY OF AIR FARES" was supposed to have stopped this tom-foolery?
1 x Adult 29.99 GBP
Fare: 29.99 GBP
Online Check-In: 6.00 GBP
Taxes / Fees: 31.07 GBP
Total Price: 67.06 GBP
I thought "REGULATION 1008/2008 – TRANSPARENCY OF AIR FARES" was supposed to have stopped this tom-foolery?
Last edited by globalste; Jan 8, 2011 at 3:13 pm
Jan 8, 2011, 2:46 pm
#2
Join Date: May 2005
Posts: 7,605
Jan 8, 2011, 2:57 pm
#4
Join Date: Oct 2002
Location: UK
Posts: 7,560
This depends on exactly where and how this fare was shown.
If, on going to their web site, you found a list of destinations and fares but subsequently discovered that no flights were available at those fares then they can get away with it claiming that the fare has sold out. All they have to do is prove that they sold at least one ticket at that fare.
If, on the other hand, you select a destination and a date, and the system gives you a fare quote for that destination and date, then the fare they quote must be the final fare inclusive of all taxes and charges. The only thing they are allowed to add are credit/debit card fees, as long as there is a free alternative to paying by credit/debit card.
So - if those figures came up as part of a fare quote for a specific flight then I believe they were breaking the law.
If, on going to their web site, you found a list of destinations and fares but subsequently discovered that no flights were available at those fares then they can get away with it claiming that the fare has sold out. All they have to do is prove that they sold at least one ticket at that fare.
If, on the other hand, you select a destination and a date, and the system gives you a fare quote for that destination and date, then the fare they quote must be the final fare inclusive of all taxes and charges. The only thing they are allowed to add are credit/debit card fees, as long as there is a free alternative to paying by credit/debit card.
So - if those figures came up as part of a fare quote for a specific flight then I believe they were breaking the law.
Jan 8, 2011, 3:12 pm
#5
Original Poster
Join Date: Feb 2007
Location: FL350, seat 0k
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Posts: 3,545
I ask for STN-XRY on the 1st April.
It shows the fares Tuesday to Monday and which ones are available. I click on Friday as it says "from £29.99" to book it, then it tells me the taxes etc are extra plus £6 checkin.
It shows the fares Tuesday to Monday and which ones are available. I click on Friday as it says "from £29.99" to book it, then it tells me the taxes etc are extra plus £6 checkin.
Jan 8, 2011, 3:38 pm
#6
Join Date: Oct 2002
Location: UK
Posts: 7,560
I've just been to the site to obtain a fare quote for 1 April, and the full fare appears on the very first screen... so I don't think they're breaking any rules here.
Jan 9, 2011, 3:38 am
#8
Join Date: Aug 2009
Location: Here, there & everywhere
Posts: 238
Transparency of air fares? It's next to impossible to compare Ryanair fares with other airlines since there are so many fees on top of the actual fare. I've never seen a website comparing fares with Ryanair - have anyone else?
Originally Posted by ryanair.com website T&C
3. Permitted use. You are not permitted to use this website other than for the following, private, non-commercial purposes: (i) viewing this website; (ii) making bookings; (iii) reviewing/changing bookings; (iv) checking arrival/departure information; (v) performing online check-in; (vi) transferring to other websites through links provided on this website; and (vii) making use of other facilities that may be provided on the website, use of any automated system or software to extract data from this website or the www.bookryanair.com website for commercial purposes (“screen scraping”) is prohibited, except in cases where third parties have entered into a written Licence Agreement directly with Ryanair which permits that third party to access Ryanair’s price, flight and timetable information for the sole purpose of price comparison.
Jan 17, 2011, 9:24 am
#10
Join Date: May 2005
Posts: 7,605
Jan 19, 2011, 1:58 pm
#11
Join Date: May 2008
Location: Oakland
Programs: Free Agent
Posts: 1,109
I was just looking at Ryan Air and thinking about giving it a go, but then I had a question: Let's say the fare is 20GBP, which then they throw on their 10GBP for the credit card (I have a visa electron, but that's a dead deal now).
When I go to check in for the flight, can they say "Whoops! That'll be 6GBP sucka!" or is that final 50GBP from above the final price (presuming that my baggage is ok).
EDIT: Oohhh, I see what they did there. They just pepper in the online checking fee willy-nilly. That's really cheesy.
When I go to check in for the flight, can they say "Whoops! That'll be 6GBP sucka!" or is that final 50GBP from above the final price (presuming that my baggage is ok).
EDIT: Oohhh, I see what they did there. They just pepper in the online checking fee willy-nilly. That's really cheesy.
Last edited by SeattleFlyerGuy; Jan 19, 2011 at 2:07 pm
Jan 20, 2011, 12:36 am
#12
Join Date: May 2005
Posts: 7,605
Nope, assuming you do online check-in and keep to the T&Cs then there isn't anything else to pay.
Jan 20, 2011, 12:39 pm
#13
Join Date: Nov 2009
Location: PDX
Programs: Don't think it matters...
Posts: 5,240
Jan 23, 2011, 9:30 am
#14
Join Date: Jun 2006
Location: New Jersey
Programs: Credit Cards
Posts: 3,009
I noticed Kayak.com pulled up Ryanair fares when I was in Europe.
The problem was the fares were shown in USD while in reality I could only replicate the exact same fare in Euro... which meant they were much more expensive than what Kayak showed.
The problem was the fares were shown in USD while in reality I could only replicate the exact same fare in Euro... which meant they were much more expensive than what Kayak showed.