I remain confused . does the one year clock start now , when the origional ticket is issued?
No. OP is talking about the value of the cancelled ticket. The validity of the ticket is 1 year from the date of ticket issuance, if you plan to TRAVEL on the original ticket. Travel must be completed within 1 year of ticket issuance. A Change and Rebooking of different itinerary is considered TRAVEL, too. He plans to CANCEL the ticket to get credit. These are 2 different things.
The clock of the credit of cancelled ticket starts from the date you cancel the ticket. Hence OP booked a November itinerary, so he can cancel right before his Nov 2009 travel date, thus the cancelled ticket value will have 1 year life till Nov 2010.
I noticed those flights include a few legs operated by Atlantic Southeast and Skywest Airlines. Will those segments be properly credited to a Delta voucher?
This is exactly what I was trying to find out - the policies of the airlines regarding residual value from cancelled tickets. I have looked on the airline websites regarding ticket changes and these policies are not spelled out. Is there any place I can find them? I hate to rely upon a phone representative to give me absolutely correct information, since I have been misinformed in the past.
And yes, I did read all the threads - but please understand that I have never done this before ....
Thanks to all who have been patient with my questions.
The ORIGINAL devaluation thread, now 40 pages long, has far more ACTUAL data points, especially in the period of Apr to Jul 2007, than this current Wiki. If you really have read thru that thread and made notes, you would have found most of your answers already, albeit they are posters actual experiences, rather than Official answers on airline websites.
Unfornately, you will have to rely on either what the reservation agent told you, or the collective wisdom posted by folks who have done this before and reported back.
Regarding calling airlines, you can call on different times, a few times, to see if you can get a consistent answer if you are so wary.
If you dont trust neither, but want a PRINT copy from airline website, you may try to do a search using keywords on airlines own site to see if you can turn up anything that way.
Vouchers clearly state they are only valid on United and United Express metal flights. Even codeshares are not officially allowed. I have read some reports about "asking nicely" and being able to do it, but that is at your own risk.
Also, is there anyway we could move this to some sort of actual wiki which we can all edit?
Thank you for posting the nuiance on United.
CO is more lenient. You can book CO, CO code-shares, even partner airlines without CO number, AS LONG AS the total distance flown on CO & CO code-shares is LONGER than the non-CO carrier.
I have not actually done it, but did make extensive inquiries on such with different reservation agents because of a potential ticket involved SQ segments that have only SQ flight numbers. At least 3 agents I talked to, confirmed that can be done.
I found an itin similar to the last poster's that shows an Expedia fare of
$2,680.01 + $52.99 taxes & fees = $2,733.00
Why is his taxes/fees over $200? Is this related to some extra fee Expedia tries to charge that you can get out of? I seem to remember something you can cite that allows them to reprice without some of the fees.......
I found an itin similar to the last poster's that shows an Expedia fare of
$2,680.01 + $52.99 taxes & fees = $2,733.00
Why is his taxes/fees over $200? Is this related to some extra fee Expedia tries to charge that you can get out of? I seem to remember something you can cite that allows them to reprice without some of the fees.......
Is this a 100% US itinerary? If so, the 7.5% US government excise tax is included in the Airfare, when quoted on airline website and Expedia / Orbitz / Travelocity etc etc sites, because it is required by the government to do so.
2688.01 / 1.075 = 2500.47, and the 7.5% excise tax s/b 187.54, add the other taxes of 52.99, gives you 240.52 total (before Expedia's booking fee which is what? $10?). The excise tax is US Government tax, has nothing to do with Expedia. That is why some people have successfully argued with TYN to have it included in the ticket value. Though technically, it is a tax item. So TYN also can argue back that you are responsible to pay.
People who try to argue out because they want to minimize upfront out of pocket cost. You do get back the value as it is part of the ticket total value. However, if you are unsuccessful to argue this out, you would be shortchanged by that near $200 value.
If you dont mind to pay the amount upfront, but get the near full value of the redemption, you need to find something that is as close to 2900 as possible, shown on airlines or Expedia site.
I asked the TYN travel guy why you are charging 234 in taxes when taxes at expedia are about $50.
He said that our base rate is lower than expedia and total is same as expedia.
Since we are a point redemption center, we keep base rates lower so people can buy the tickets with points more easily. Take it with a pinch of salt..
There was no give on the taxes etc.
Quote:
Originally Posted by daveland
I found an itin similar to the last poster's that shows an Expedia fare of
$2,680.01 + $52.99 taxes & fees = $2,733.00
Why is his taxes/fees over $200? Is this related to some extra fee Expedia tries to charge that you can get out of? I seem to remember something you can cite that allows them to reprice without some of the fees.......
You don't have to buy 2 tickets with 180k points. It's completely possible to get one business class ticket to Europe w/ a base value as close to $5400 and then get a voucher from that one ticket. I don't see why you can only do this deal with 90k - any business class redemption level allows for a value of up to 3 cpp, so if someone wants to do a larger redemptionthat's their call. It is however important to stick w/ US carriers to avoid high taxes and fees.
It's my understanding that some airlines, including DL, only allow changes to the return portion of an international ticket. Therefore, it would seem to be that redeeming a business class ticket to Europe or elsewhere would present problems when attempting to change the ticket and seek a voucher. If my logic is not correct, please advise.
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Quote:
Originally Posted by needdealsnow
Since we are a point redemption center, we keep base rates lower so people can buy the tickets with points more easily.
What he means is that Citi has to pay less that way.
I looked at two itineraries to Canada on the same airline. Expedia showed the taxes completely differently on them. On one they were ~$90. The other they were ~$260. The total fares were just about identical. On one the 7.5% was included in the taxes. On the other they were not. Still, it all comes out in the wash as far as we are concerned.
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The reply for 2 tickets is because OP wants to do the $2700 90K variety.
Of course you can do all kind of options, it is just that the value cap posted some challenges when you try to redeem International travel in business class - AND the taxes and fuel surcharges make it a quite expensive UPFRONT out of pocket costs.
On top of that, the cancelling / getting ticket value credit is a whole new ballgame with the foreign carriers. There were quite some people got burned by redeeming tickets issued by Lufthansa in the last devaluation round.
There are many reasons why the 90K is being used by so many people who know the rules.
If people, especially those who just come upon this, want to re-invent the wheel, they are more than welcome to test the new ground and then come back to share their experiences.
In my personal experience, I actually paid less up front taxes for international travel when booking with US carriers such as DL and CO (and flying on their metal NOT codeshares). For example, last year in November I booked CO to the Middle East and paid approx. $70 in taxes. I actually used that ticket, but anyone could have just as well done this deal with the exact same itinerary and only paid $70 up front - with domestic travel you have to pay the 7.5% excise tax which puts your up front expenses at over $200. I can give you a number of examples of international travel tickets I've booked where the taxes were quite reasonable. But, the point is to avoid foreign carriers and stick with CO, DL, AA, or UA as cited in the first post. Thus, you can also redeem 180k, 200k, or 240k and receive a voucher successfully.
I have a non-refundable ticket and will not be traveling. Can I obtain a refund?
If you are holding a non-refundable ticket that allows changes, you have one year from the original date of issuance to retain the value of your ticket and reschedule your travel, less any applicable change fees.
* For travel within the U.S., tickets must be reissued within one year of the original ticket date and travel completed within one year of the new issue date.
* International tickets are valid for international destination only, and travel must begin within one year of the original ticket date. A fully unused international ticket may be upgraded to a higher fare. If you exchange your international ticket for domestic travel, all travel must be on United and the value of the ticket for travel within the U.S. must be of equal or of greater value.
* If you are traveling internationally and are unable to travel due to a medical emergency, documentation from your medical provider stating your inability to travel throughout the validity of your ticket will be required. Reservations must be cancelled prior to travel and refunds requested within one year of expiration of the ticket. Email us for additional information.
It's my understanding that some airlines, including DL, only allow changes to the return portion of an international ticket. Therefore, it would seem to be that redeeming a business class ticket to Europe or elsewhere would present problems when attempting to change the ticket and seek a voucher. If my logic is not correct, please advise.
I don't know the particular rules of DL or other airlines w/ regard to international ticket changes, but I do know people who have successfully received vouchers from DL after booking international travel. I have not done it on my own, so I can't tell you for sure.
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Make the metal the same
My friend just got lucky.
They booked a ticket from a Delta serviced airport to the West coast.
Expedia doesn't look for the the cheapest overall ticket, but will mix 2 or three tickets together to get you where you want to go. The thing that tipped me off to this was the different fare classes on the same ticket.
So, although all metal was DL and NW, with the NW metal actually being a CO codeshare, when they called to change the ticket, they were told it was part Delta and part CO.
It worked out OK, as they changed the ticket to suit their needs and received the rest as a DL voucher. But they ended up paying the $150 DL cancellation fee, as well as a $50 cancellation fee to CO.
