I would go to the airport. Last month I stopped in the RCC and they did it for me in 15 minutes. From what I've read most people prefer to do UA vouchers in person. Most agents get confused but all they have to do is call their "Help Desk" and someone walks them through it.
Thanks, I have just called reservation, they said they can change the ticket to a new reservation and send me the voucher by mail after they take off $150 change fee and $25 agent change hand fee. She also said that if I go to the airport, there will be $30 instead of $25. Is that true? I understand the $150.
How about the $25? Or $30? Thank you!
Programs: UA 1K / Marriott Plat / SPG Plat / Hyatt Diamond / HH Diamond / National Exec Elite / Avis Pres Club
Posts: 307
Quote:
Originally Posted by milemission
Thanks, I have just called reservation, they said they can change the ticket to a new reservation and send me the voucher by mail after they take off $150 change fee and $25 agent change hand fee. She also said that if I go to the airport, there will be $30 instead of $25. Is that true? I understand the $150.
How about the $25? Or $30? Thank you!
Not sure about that......I'm 1K and they didn't charge me any fees
Thanks, I have just called reservation, they said they can change the ticket to a new reservation and send me the voucher by mail after they take off $150 change fee and $25 agent change hand fee. She also said that if I go to the airport, there will be $30 instead of $25. Is that true? I understand the $150.
How about the $25? Or $30? Thank you!
The agency handling fee relates to "take ownership" of your reservation which is NOT initially made by the airline. The fee has always been there but in the past airlines dont enforce it diligently, now they do.
Airlines often have different fee schedules on services provided over the phone or in person. Naturally in person would cost more.
The $5 difference would mean whether you get your voucher at the spot (at airport) or you wait for it to come in the mail.
Just rebooked my Delta TYP Bus Class tik, to a "throwaway" cheap ($82) flight, and got the balance of $1563 as an eCredit.
As an exercise, I tried to book a new flight online using the eCredit, but I can't see anywhere to enter the #. It seems like I have a choice between using a credit card OR an eCredit, but when I click "Use eCredit", it complains I haven't entered a cc #. There is a block in the cc section labelled "Number" -- could this be where I enter the eCredit #?
I'm a little bit leary about selecting both a cc (eg just saying "VISA") and an eCredit #, since I don't know at which point the amount will be charged.
It does say under eCredit "If the value of your eCredit exceeds the ticket price, you will be issued a new eCredit number and your credit card will not be charged". So It does seem that you have to enter a cc # as well check as the eCredit block.
Note that at no point does the system come up and tell me what my eCredit value is (since I haven't yet entered the #, tho I thought the value would show up somewhere after I logged in as a SkyMiles member).
Is there something I am missing -- is there a block specifically to enter the eCredit #?
Thanks
Update: got a letter a few days ago with a printed version of the Delta eCredit; letter also showed deduction of the $200 of fees, and the rebooking of the "throwaway" flight.
Just rebooked my Delta TYP Bus Class tik, to a "throwaway" cheap ($82) flight, and got the balance of $1563 as an eCredit.
As an exercise, I tried to book a new flight online using the eCredit, but I can't see anywhere to enter the #. It seems like I have a choice between using a credit card OR an eCredit, but when I click "Use eCredit", it complains I haven't entered a cc #. There is a block in the cc section labelled "Number" -- could this be where I enter the eCredit #?
I'm a little bit leary about selecting both a cc (eg just saying "VISA") and an eCredit #, since I don't know at which point the amount will be charged.
It does say under eCredit "If the value of your eCredit exceeds the ticket price, you will be issued a new eCredit number and your credit card will not be charged". So It does seem that you have to enter a cc # as well check as the eCredit block.
Note that at no point does the system come up and tell me what my eCredit value is (since I haven't yet entered the #, tho I thought the value would show up somewhere after I logged in as a SkyMiles member).
Is there something I am missing -- is there a block specifically to enter the eCredit #?
Thanks
Go ahead and enter your credit card information. No worries there. You are still 4-5 steps away from final step and before final submission, you will see a summary of your ticket order at which point you can close the browser and move away from that page.
Not sure where to post this, and did not want to open a new thread. Recently playing around with the TY site and found out that I could book multi city trips using TY points. I had read on this site somewhere that only direct routing was allowed as was proven by the dummry res I set up. Now I wish I didnt burn my TY points (got Marriott cheques) as I could have picked up 34k EQM on AA (with the DEQM) for about 114k TYP.
.. I'm not sure to do about the "throwaway" flight -- scheduled for next month.
I assume I can just ignore it, and they'll have me as a "noshow", cancelling that
tik, with no further involvement or additional penalties.
It's probably better to leave it be, viced calling and cancelling, so DL
won't have to process another change (which would _not_ result in another
eCredit).
Hidden benefit
