In the past 2 months I've gone to cancel 2 different citi AAdvantage cards, and been presented with the identical retention offers, a choice of one of the 3 below:
1) 5 AAdvantage miles on each purchase made at gas stations, grocery stores and drug stores (instead of 1) for the next 12 months, max 5000 miles then back to regular earning rate.
2) 2 AAdvantage miles on all purchases (instead of 1), for the next 6 months, max 10,000 miles then back to regular earning rate.
3) A domestic round trip companion ticket for any fare over $299. Yeah I know, it probably has a bunch of ridiculous restrictions that may make this virtually useless, or almost the same cost as buying 2 flights instead of the 'advertised' 2 for 1 benefit of it.
If I were closer to my annual fee date I assume there might be a statement credit offer, but, these cards were typically a part of my churn.
Has anyone recently (as in past 2 months) gotten anything else?
For the record, since I actually do need to slow down my churning just a little bit for the next while to get my FICO score back into the high 700's again, I've accepted the #1 and the #3 offer. I was inclined to use #2 instead of #3, but, I wouldn't get much use out of the extra AAdvantage mile for a mere 6 months. Besides which, I could always get the companion ticket anyway and then cancel the card after that.
I went for #1 only because I don't have any 5% EDP card any more since Chase reduced theirs from 5% down to 3% -- so it does feel nice to be getting something resembling a 5% reward on my gas/drug/grocery purchases again -- even if it is only short lived.
I have noticed that there is not much in the way of up front bonus mile retention offers any more. I guess too many people were taking the quick miles and then ultimately canceling the card anyway after the miles were delivered (not much of a retention).
For the record, I'm only talking about the personal Citi AAdvantage cards. The Business AAdvantage Mastercard offered a nice 5000 bonus just to keep the card 1 additional month.
I was offered an $85 statement credit (early November) to keep my AA MC account open...no strings attached. I'm still considering closing before the annual fees come due in Jan.
Yesterday I was offered 3000 miles or a $50 statement credit.
I got the same offer about a month and a half ago. I took the 3000 miles and kept the card open for about a month. Then, I cancelled it for real a couple days ago.
With the new Schwab 2% cash back on all purchases VISA card (and no annual fee), the Citibank AAdvantage card is gone when it comes up for renewal next Spring. The only way I'll keep the card is if they waive the $85 annual fee or offer 10K+ miles.
__________________
Pay with Miles and three award tiers.....did you realize that your SkyMiles were just devalued...again?
Yeah, really annoying to cancel a card at Citi these days. It took more than 10 minutes to shoo away the retention offers.
Unless they're going to give me the card for free and AT LEAST 10,000 miles, why would I want to retain these? It seems always better to just start again.
Yeah, really annoying to cancel a card at Citi these days. It took more than 10 minutes to shoo away the retention offers.
Unless they're going to give me the card for free and AT LEAST 10,000 miles, why would I want to retain these? It seems always better to just start again.
Why not just cancel online? Don't have to hassle with the retention dept. and it only takes a minute.
Last week I cancelled one of my wife's AA/MC and was offered 3000 miles or a $50 staatement credit. Today I cancelled one of my AA/MC and was offered nothing, nada, zero! The CSR mentioned he saw I had another AA/MC. Oh well, I did call to cancel.