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Old Jun 11, 12, 7:19 pm   #1
 
Join Date: Jun 2010
Posts: 94
Couple questions about Enterprise

Hi There, rather new member to the program.

My questions are.

1) About how long after returning a car does it take for the points to appear?
2) How many points does it take for a free rental?
3) Like with many airlines, when it comes to award tickets, there is a LOW, MEDIUM, AND HIGH reward level, does the same apply for enterprise?
4) When using reward points, is there any fee that we pay?

Thanks!
cludden is offline   Reply With Quote
Old Jun 12, 12, 10:16 am   #2
 
Join Date: Apr 2003
Location: United States
Programs: UA, AA, DL, Amtrak
Posts: 4,190
Quote:
Originally Posted by cludden View Post
Hi There, rather new member to the program.

My questions are.

1) About how long after returning a car does it take for the points to appear?
2) How many points does it take for a free rental?
3) Like with many airlines, when it comes to award tickets, there is a LOW, MEDIUM, AND HIGH reward level, does the same apply for enterprise?
4) When using reward points, is there any fee that we pay?

Thanks!
1. In my experience, points post within 5 days of returning the car.

2. Enterprise says free days start at 400 points. You have to assume this is for an economy-class car.

3. There are no tiers mentioned. However, the number of points needed correlates to the class of car you want. IE a premium car will take a lot more points than an economy car. But it's not clear if ALL economy cars are 400 points, or just ones that are located in Fargo on a Tuesday in January. The program is too new...we haven't had a lot of reports here from people who've tried to redeem. I'm at 281 points since the program started in March, but my last 3 rentals I've gone with Budget due to a far more competitive rate at the location in question.

4. The renter is responsible for all taxes and fees above the base rental rate. But there's no specific "redemption" fee.
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Old Jun 14, 12, 1:31 am   #3
Used to be bulldoggolfer05
 
Join Date: May 2007
Location: São Paulo, BR/Miami Beach, FL/NYC/DXB
Programs: HGP DMD, HHonors DMD, SPG PLT, MR PLT
Posts: 1,986
I would suggest signing up for National's Emerald Club and just having your rentals credited to there instead. Much simpler redemption process.
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NDDomer86 is offline   Reply With Quote
Old Jun 14, 12, 1:53 pm   #4
 
Join Date: Apr 2003
Location: United States
Programs: UA, AA, DL, Amtrak
Posts: 4,190
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Originally Posted by bulldoggolfer05 View Post
I would suggest signing up for National's Emerald Club and just having your rentals credited to there instead. Much simpler redemption process.
Sure, as long as you're not renting from one of the dozens of Enterprise locations that do not participate in the National Emerald Club.
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