I guess when Ci and Transasia fly FAT customers home, they are essentially doing it for free? As there's no way they can get any money from FAT for this .
But I suppose it could be worthwhile in order to obtain a route? This is probably the carrot the Taiwan govt gave to TransAsia (a private airline) but they can simply order Ci (largely state owned) to do it.
OH yeah and Taiwanese are famous for stupid demands. They were the ones that invented the "I am not happy so I refuse to disembark the aircraft even though I have arrived" methodology.
Try that one in the USA??? OH boy !! The lot will be arrested but in Taiwan? Guess what? They got what they wanted as compensation !!
If you think Taiwan is bad enough, look at China.
When FAT collapsed, CI and GE rescue were simply based on public relations anyways.
This blog actually has quite some interesting articles in regarding to airlines. I wonder which BBS you are referring to when you responded on the blog?
This blog actually has quite some interesting articles in regarding to airlines. I wonder which BBS you are referring to when you responded on the blog?
ptt.
Since my laptop and computer is all english-interface so i can't read chinese BBS
Since my laptop and computer is all english-interface so i can't read chinese BBS
That can be easily solved if you actually want to find out what's going on, or maybe you don't want to.
By the way, was reading articles and came on to a thread where an UA airplane that's bound to TPE from SFO via NRT did not operate to TPE due to Typhoon Sinlaku for two consecutive flights and left passengers in NRT un-attended because their ground crew needs to take off from work. They ground crew in NRT basically told the passengers to stay in the airport because they can offer nothing to the passengers because it's weather related and flights won't resume till the 16th (and you are not guaranteed a seat). The crew won't even help to search for lodging (and they are simply transiting travelers), but their ticket will stay opened. Government personnel of Taiwan in Tokyo had to help some of the passengers to find hotels to live, but there are some students who are on tight budget who stayed in Narita Airport till a CI arranged aircraft to arrive to pick up the passengers strained in NRT by UA. I wonder how is CI going to deal with UA on the tickets and transportation... or CI is just taking a loss by transporting passengers back to Taipei...?
That can be easily solved if you actually want to find out what's going on, or maybe you don't want to.
By the way, was reading articles and came on to a thread where an UA airplane that's bound to TPE from SFO via NRT did not operate to TPE due to Typhoon Sinlaku for two consecutive flights and left passengers in NRT un-attended because their ground crew needs to take off from work. They ground crew in NRT basically told the passengers to stay in the airport because they can offer nothing to the passengers because it's weather related and flights won't resume till the 16th (and you are not guaranteed a seat). The crew won't even help to search for lodging (and they are simply transiting travelers), but their ticket will stay opened. Government personnel of Taiwan in Tokyo had to help some of the passengers to find hotels to live, but there are some students who are on tight budget who stayed in Narita Airport till a CI arranged aircraft to arrive to pick up the passengers strained in NRT by UA. I wonder how is CI going to deal with UA on the tickets and transportation... or CI is just taking a loss by transporting passengers back to Taipei...?
I'm a lazy person so I don't want to figure out how to solve the issue on my computer.
I just don't understand why Taiwanese, or Chinese in general, can't "suck it up" when such things happen. Delays due to weather is unpleasant encounter and the airlines doing nothing to help makes it even irritating, but why is it always the Taiwanese or Chinese being a crying child when it comes to these situation, demanding something has to be done ASAP?
For those people who decided to took CI flight back to TPE, UA probably would just issue refunds and that's all.
I just don't understand why Taiwanese, or Chinese in general, can't "suck it up" when such things happen. Delays due to weather is unpleasant encounter and the airlines doing nothing to help makes it even irritating, but why is it always the Taiwanese or Chinese being a crying child when it comes to these situation, demanding something has to be done ASAP?
For those people who decided to took CI flight back to TPE, UA probably would just issue refunds and that's all.
I think the reason why it was brought up to news is because all flights departing/arriving Taipei area has resumed the schedule flights on the afternoon of the 14th, yet the flights on the 14th and the 15th operating by United Airlines just would not head to Taipei after they landed at Tokyo Narita, and all passengers must wait for the flights on the 16th, if there is a spot.
Hopefully there's a refund, but I wonder how much it cost CI to fly a quite empty flight to Tokyo Narita...
In fact, I don't think UA's NRT agents handled this issue well, especially the decision to cancel flight to Taipei on 9/12.
In this kind of situation, airlines always get the blame.
If UA pilot is acting like a pussy and decide to cancel the flight to TPE, fine. They get the blame. CI came in pick these passengers up. What if it crashed like 1999 incident?
Everyone is going to be very irritated under that situation, but again, like one user said, Taiwanese are way too demanding. Remember the snowstorm that trapped NRT 1 or 2 winters ago? Only the Taiwanese (and probably other chinese) were the only group being crying babies and accuse JAL treating them as 2nd-class citizen for a ridiculous reason.
In this kind of situation, airlines always get the blame.
If UA pilot is acting like a pussy and decide to cancel the flight to TPE, fine. They get the blame. CI came in pick these passengers up. What if it crashed like 1999 incident?
Everyone is going to be very irritated under that situation, but again, like one user said, Taiwanese are way too demanding. Remember the snowstorm that trapped NRT 1 or 2 winters ago? Only the Taiwanese (and probably other chinese) were the only group being crying babies and accuse JAL treating them as 2nd-class citizen for a ridiculous reason.
I think UA had right to cancel flights. However, MY POINT IS the decision UA made to cancel flight on 9/12 should be more considerable. Following the cancelation on 9/13 and 14 hours flight delay on 9/14, UA NRT agents' did not help a lot indeed. Users on that thread have also mentioned this problem, and I persnoally think they made fair statements to describe UA's agents unwilling to help.
Btw, Taiwanese government asked CI, if possible, to help carry passengers once the weather condition got better after 9/14. In fact, CI operated flight 100 to NRT on 9/13 morning and canceled flight 101 to TPE. CI also canceled flight 017 to TPE once this flight arrived at NRT from HNL on 9/13. Therefore, at least two planes on NRT ground, and it helped CI resumed its operation very quickly the next day (9/14) and transported lots of passengers from NRT (even BR did the same thing). I hardly heard complains about CI and BR's operation this time.
I think UA had right to cancel flights. However, MY POINT IS the decision UA made to cancel flight on 9/12 should be more considerable. Following the cancelation on 9/13 and 14 hours flight delay on 9/14, UA NRT agents' did not help a lot indeed. Users on that thread have also mentioned this problem, and I persnoally think they made fair statements to describe UA's agents unwilling to help.
Btw, Taiwanese government asked CI, if possible, to help carry passengers once the weather condition got better after 9/14. In fact, CI operated flight 100 to NRT on 9/13 morning and canceled flight 101 to TPE. CI also canceled flight 017 to TPE once this flight arrived at NRT from HNL on 9/13. Therefore, at least two planes on NRT ground, and it helped CI resumed its operation very quickly the next day (9/14) and transported lots of passengers from NRT (even BR did the same thing). I hardly heard complains about CI and BR's operation this time.
The glorious day of air travel is over. Once your stuck somewhere airlines don't even bother with you.
UA probably did a right decision because with an carrier under high aircraft utilization, any mechanical break down or stuck somewhere because of the storm can easily affect the entire operation.
The glorious day of air travel is over. Once your stuck somewhere airlines don't even bother with you.
UA probably did a right decision because with an carrier under high aircraft utilization, any mechanical break down or stuck somewhere because of the storm can easily affect the entire operation.
Well, it's affecting the operation either way, so is it a right choice? Who knows. They just don't value the customers on the NRT-TPE v.v. more important than the SFO-NRT v.v. Glorious days for air travel in the United States may be over... unless we wonder why people prefer Asian carriers these days in long haul flights...
Well, it's affecting the operation either way, so is it a right choice? Who knows. They just don't value the customers on the NRT-TPE v.v. more important than the SFO-NRT v.v. Glorious days for air travel in the United States may be over... unless we wonder why people prefer Asian carriers these days in long haul flights...
So you mean they should meet the demand of those crying babies and leave the remaining tens of thousands of UNITED customer worldwide behind? Selfish
So you mean they should meet the demand of those crying babies and leave the remaining tens of thousands of UNITED customer worldwide behind? Selfish
I don't think my previous post needs to be attacked by your comment of selfish as there isn't anything I said that's selfish. I simply said United Airlines valued the customers on the SFO-NRT v.v. leg more important than the NRT-TPE v.v. leg, and that's called selfish? Why is UA the only airline that got complained? CX and NW both operate in NRT-TPE v.v., and we don't see them getting complained that goes up in the news. Instead of thinking all the passengers are crybabies on the route, isn't there something wrong with how UA managed this incident?
It's not the airlines nor the passengers fault that there's a typhoon, but that doesn't mean UA should just leave the customers hanging there and make them call ANA hotline and try to speak to a Japanese personnel for further bookings when some of them does not even understand Japanese. Don't tell me that they should be prepared for language barriers because they are transiting through Narita... some of them may not want to go through Japan, they may just had to cause United axed the direct route, and they may just be returning home and don't want to toss their tickets away for a stopover.
I don't see why the passengers would not complain when all other planes are departing as close to on time as possible on 9/12 and 9/14, but UA just won't do it. Oh, it could be argued well on the safety reasons, but I am sure some of the airlines operating the route are much safer than United, and UA isn't the only foreign airline operating the route.
I don't think my previous post needs to be attacked by your comment of selfish as there isn't anything I said that's selfish. I simply said United Airlines valued the customers on the SFO-NRT v.v. leg more important than the NRT-TPE v.v. leg, and that's called selfish? Why is UA the only airline that got complained? CX and NW both operate in NRT-TPE v.v., and we don't see them getting complained that goes up in the news. Instead of thinking all the passengers are crybabies on the route, isn't there something wrong with how UA managed this incident?
It's not the airlines nor the passengers fault that there's a typhoon, but that doesn't mean UA should just leave the customers hanging there and make them call ANA hotline and try to speak to a Japanese personnel for further bookings when some of them does not even understand Japanese. Don't tell me that they should be prepared for language barriers because they are transiting through Narita... some of them may not want to go through Japan, they may just had to cause United axed the direct route, and they may just be returning home and don't want to toss their tickets away for a stopover.
I don't see why the passengers would not complain when all other planes are departing as close to on time as possible on 9/12 and 9/14, but UA just won't do it. Oh, it could be argued well on the safety reasons, but I am sure some of the airlines operating the route are much safer than United, and UA isn't the only foreign airline operating the route.
Please be responsible for what you say.
I hate to stereotype and pointing fingers at certain group of people, but aren't you just demonstrating a typical Taiwanese attitude? "why did other planes departed but ours didn't?" "They think we're second class citizen so they don't even bother" blah blah blah. That's pathetic. One can't even value a pilot's decision.
First, the term of "Selfish" is a term being used by me to describe this entire situation. Since when such word is considered as "attack"? If other airlines offers assistance without government intervention, I'm fine. But this is totally, absolutely, different, crap. Totally Selfish and I won't apologize for using that word because that's just the truth. Your sarcasm on the "safety issue" is totally, totally appalling, once again, typical Taiwanese attitude. Remember when China Airlines MD11 flipped upside down in HK in 99? All other airlines landed safely but why CI?
Second, I clearly stated that all airlines are alike. No doubt UNITED should review the crisis management, but welcome to the 21st century of the "glorious" airline industry, this is NOT the 1970s or 80s when they pamper you even when something goes wrong. Plus, UNITED this time gets the blame. But it's not the first time an airline being criticized by a group of Taiwanese travellers for "not treating Taiwanese passenger RIGHT". Why should Taiwanese get the "privileges"? Everyone is on the same boat.
Third, NW has Boeing 757 based in Tokyo, they can do whatever they want so that it doesn't affect its widebody A330/B747 operation. CX does not only fly TPE-NRT alone. When needed they can simply re-deploy the plane flying nonstop to/from HKG when they need. UA doesn't have the flexibility to redeploy the planes. Once it stuck it gets stuck. PERIOD.
Fourth, may be I'm involved in this, but why are we talking about UA situation now? Is it because my point number 1 is actually referencing to Taiwanese demand for Government inquiry so TPE-CDG can be resumed?
Fifth. I don't know why are there any needs to discuss these kinds of topics here while the Taiwanese message board is currently down.
I need to get myself out of this discussion because I sense a lock on this thread soon
