eminere

What lounge did you use in DXB? Theoretically you could use any OW lounge, right?

Penguinmoon

I have taken every timed flight between CGK-KUL, and each flight does offer a meal. Did you ask? The can't stand by the toilet rule was implemented in the last two to three weeks, I'm sure as a result of the 8 MAR incident.

When checking in at CGK, always ask for a pass to the Premiere Lounge instead of the Purah Indah. A much nicer lounge. I have NEVER been refused this request. The food better, atmosphere better, cleaner, recently renovated, and the internet works.

Service is hit or miss on MH. Ground service is where they need the most improvement. As for your coffee incident, did you ask why the service seemed to be selective? Are you sure he was drinking hot coffee out of the mug?

The First lounge in the Satellite terminal USE to have a really good buffet at all times of the day. My last two trips, I have noticed that it is much more sparse. Did you check to see if they would serve you food at the tables? I can't imagine they would say no.

Penguinmoon

One more thing, you can also use the CX lounge, close to the MH lounges. The food there is ok, but can get very crowded right before the CX flight boards.

walkingtall

walkingtall

To be honest the kul - bkk was much better , I fly London - Jakarta every 2 weeks and I wouldn't book mh now as I there are are better options on cx and qr , even ba if I do an ex ams route , I also have to say that both Flights where half full or less , but in defence both flights where fine

If the service improved I would fly again , but for the moment maybe not.

Guy Betsy

I think the toilet issue is new due to the recent incident and that MH has stepped up security to "US standards".. where you may not hang around toilet areas and must sit at seat until the toilet is available.

With what has happened, I don't blame MH for doing that. And generally, everyone is still on edge over MH 370. So cut them some slack.

Edited: Remember the days of flying on US carriers post 9/11? You couldn't even stand up while aiircraft taxing without being yelled at to "SIT DOWN" !

TGflyergirl

[QUOTE=NoY;22688052]
To keep the topic on point with the OP's original comment -

1) i'll stick to KUL-CGK and KUL-BKK, and
2) to stick to your point about J only -

here's what i consider to be an inferior experience (either now, or in the past before they withdrew these services)

KUL-CGK

KU (awful, rude service, but the only way for me to spend a full day in CGK and still get home on friday night, even if a little late)
KL (disinterested crews doing a shuttle)
OD (rough around the edges - still lacking refinement)

To be fair: GA is better on this route.

KUL-BKK -
RJ (Timing up to BKK is the only saving grace as it leaves late enough - otherwise they are inconsistent at best)
ET (terrible on the rattly 763's - this shuttle flight somehow always has a deadheading tech and cabin crew making a lot of noise occupying half the J cabin)
MS (crew who chuck a meal in your face and disappear to the galley for ages till about 20 minutes before landing to take your tray away)
TG (when they ran the AB6 on the morning TG420 - admittedly this is gone)
LH (lost count of the number of times when i boarded early to find most of the cabin crew missing - they'd come streaming down from upstairs when their break time was over - back when it was 744 operated)

NoY

No problem with that - BUT tell the pax in advance what the deal is!! Don’t just bark at them “its not your turn” to p**s, FFS

ashkale

[QUOTE=TGflyergirl;22690914]The thing about these other carriers is they all admit they need improvements and have steadily worked up the chain- Garuda being the prime example. Sadly in the case of MH its just in the DNA of being MH...

NoY

[QUOTE=ashkale;22691660]Well said ^

NoY

The only OW lounge (BA) in T1 is closed until 7.30pm. They use the Maharba lounge instead - which is rammed full at that time.

MSPeconomist

IME the USA security standard regarling lavatories is that a bunch of people cannot gather, especially around the most forward ones near the cockpit door. I've never been told not to wait there when I'm the only one. I also sometimes see several people waiting for lavatories located at the back of business class or at the lavatories near the second door, between FC and coach, on the 757. Of course, a lot depends on how nervous the crew are so YMMV.

OTOH on most flights I do see FAs using a card as a barricade and standing behind it watching everyone when pilots go in and out of the cockpit. I've also been told to stay back and not approach the front galley area or forward lavatory when a pilot is standing around chatting with FAs.

TGflyergirl

[QUOTE=ashkale;22691660]Garuda - yes, i'll grant you that.

Don't lump KU and MS in there. If you really think they're better than MH - by all means, enjoy them. Don't know what to say but all the best to you and happy flying.

ashkale

[QUOTE=TGflyergirl;22695603]I am reminded of the PBS ad,
MH to tgflyergirl: Our incompetence is glorified by users like you. We thank you.

Isochronous

It's a joke that MH still directs J pax in HKG to the Plaza Premium lounge. They should contract with CX, but for distribution purposes the new QF lounge would be a good idea.