JetCombo.com - anyone used it?

[musictraveler]

Hi,
Has anyone booked a flight through www.jetcombo.com?

I got a fare for "major white label carrier" (which looks like American Airlines when i compared the schedule) for Moscow-New york round-trip of around $600-$700, while almost everywhere else I get $900-1000. I assume jetcombo buys some tickets wholesale and hence the low price. But I'd like to know if anyone has used this service before.

I normally use expedia or momondo for best airfare and steer clear of cheapotickets.com due to its really bad reputation in reviews. As for jetcombo - there's very little information from customers on the web however the website and its PR-articles in different magazines look legit.

thanks everyone in advance

[cappy]

im a bit skeptical... BBB has them as "F" rating..not sure why. would be lack of activity. ive hard bad things about airfare.com. wondering if this is the same.? nice prices though... flight to italy $120 cheaper than most all, with same number of stops. anyone know anything? thanks

[valentine.w]

I purchased a ticket to Prague from jetcombo a few days ago, carried by three well-known companies, at a pretty good price at the time. I was happy with my purchase, but later in the afternoon I received a call from a company representative saying that they could not issue me a paper ticket because "there were too many carriers involved" (only 3! And they all issue etickets, as I have flown with them all before). As a result, they were going to charge me a $25 shipping fee for paper tickets. I thought this was unreasonable, so I asked the representative to call me back in the evening so I would have time to contact the company first. I went to the webpage, where it was stated that the best way to contact customer service was via email, and they would contact me within 24 hours. I sent an email.

First of all, I never received a call back from the customer service rep. I also never received an email from the parent company. In fact, I noticed the next day that my credit card had $1600 worth of "pending charges". I was curious about this so I went back to my itinerary on the jetcombo webpage, where I found that *my itinerary was canceled*!

If you have had good luck with this company, then cheers to you, but I will never book with them again!