Free Ticket?

Old Jun 15, 2015, 9:49 pm
  #1  
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Free Ticket?

I bought a ticket for my daughter JFK-SYD thru Kayak.com. I paid for it with my debit card. I saw the debit card posting on my bank statement (online) as pending. Normally such transactions take a day or two to clear. However a few days later the posting disappeared but no money was taken.

The agency issued the ticket (with ticket number) and I called them to find out why they didn't take the money. The agent assured me they got paid. So I called Qantas (I did not want my daughter to get bumped off the flight at the last minute). But Qantas insisted every thing was ok. No problem.

Yesterday my daughter got on the flight and reached SYD.

So did I get a free ticket. If not, how many days till I get re-billed. Anyone else have a similar situation?

Last edited by duniawala; Jun 16, 2015 at 3:45 am Reason: Correcting typos
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Old Jun 15, 2015, 10:00 pm
  #2  
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Maybe it's your lucky day.
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Old Jun 15, 2015, 10:26 pm
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Free Ticket?

How long ago did you buy it? If it's a bank error it will likely get caught eventually. They reconcile accounts every now and again. But if it's an error on kayak's end maybe they'll never notice... still will likely realize it eventually. Either way, written documentation that you've brought it to their attention and they said you don't owe might be a good idea, especially with the bank.
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Old Jun 15, 2015, 10:39 pm
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Its not uncommon for pending charge to drop off and a couple days later the actual charge posts.
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Old Jun 15, 2015, 11:21 pm
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Old Jun 16, 2015, 2:49 am
  #6  
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There is no 'u' in QANTAS!
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Old Jun 16, 2015, 3:44 am
  #7  
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Originally Posted by LondonElite
There is no 'u' in QANTAS!
oops.
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Old Jun 16, 2015, 3:47 am
  #8  
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Originally Posted by CDKing
Its not uncommon for pending charge to drop off and a couple days later the actual charge posts.
I purchased the ticket on May 28th. As of today it hasn't reappeared. Who knows I might get lucky.
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Old Jun 16, 2015, 3:48 am
  #9  
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Originally Posted by djibouti
How long ago did you buy it? If it's a bank error it will likely get caught eventually. They reconcile accounts every now and again. But if it's an error on kayak's end maybe they'll never notice... still will likely realize it eventually. Either way, written documentation that you've brought it to their attention and they said you don't owe might be a good idea, especially with the bank.
I don't think it's at my bank's end. I bought the ticket on May 28th.
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Old Jun 18, 2015, 11:01 pm
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Agree!
Originally Posted by TravelerMSY
Maybe it's your lucky day.
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