Confused with booking class on Expedia
May 19, 2015, 11:16 pm
#1
Original Poster
Join Date: Nov 2012
Location: NYC
Programs: Marriot Am, MU Pt
Posts: 3,092
Confused with booking class on Expedia
I booked a refundable business fare under fare basis CIF, SIN-NRT-SIN through Expedia.
Well I assume this fully refundable, no penalties as stated in the fare rules I have a copy of. However in my booking it shows up as a Z-fare which I checked has a cancellation charge and a change fee.
I can cancel within 24 hours without penalty, but I'm wondering if I should go by the displayed fare class or is Expedia being stupid and I should go by what's shown on the fare rules?
Well I assume this fully refundable, no penalties as stated in the fare rules I have a copy of. However in my booking it shows up as a Z-fare which I checked has a cancellation charge and a change fee.
I can cancel within 24 hours without penalty, but I'm wondering if I should go by the displayed fare class or is Expedia being stupid and I should go by what's shown on the fare rules?
May 19, 2015, 11:23 pm
#2
Suspended
Join Date: Oct 2006
Location: Atherton, CA
Programs: UA 1K, AA EXP; Owner, Green Bay Packers
Posts: 21,690
If you think you may have to change something, try NOT to use Expedia (or other OTAs for that matter, but Expedia is worst) as it is a pain in the a$$ to try to change anything. It's worth spending some extra money to avoid this if you at all think you might change or cancel.
May 19, 2015, 11:56 pm
#3
Original Poster
Join Date: Nov 2012
Location: NYC
Programs: Marriot Am, MU Pt
Posts: 3,092
No, I don't plan on changing it. In fact this is a just a booking I've done for a visa my friend needs. And paying for a full fare economy ticket looks way too fake (and it's the same price). I will cancel the ticket once the visa is done. Even if I am flying business, I'm not one to book a full fare ticket this far in advance.
I actually tried to booking through my preferred airline (CX), but they wanted to charge a $150 SGD "admin" fee to cancel (they told me this in advance). Hence I used Expedia.
As for cancellations, they are usually pretty good. Usually if I can't do it online, they can do it over the phone. It's just for this particular booking, they are showing a different booking class as the fare basis.
I actually tried to booking through my preferred airline (CX), but they wanted to charge a $150 SGD "admin" fee to cancel (they told me this in advance). Hence I used Expedia.
As for cancellations, they are usually pretty good. Usually if I can't do it online, they can do it over the phone. It's just for this particular booking, they are showing a different booking class as the fare basis.
Last edited by alphaod; May 20, 2015 at 12:02 am