Orbitz FREE Online Cancel Policy?
Oct 27, 2014, 12:35 am
#3
Join Date: Dec 2006
Location: BKK/SEL/YQG
Posts: 2,543
It will show how long you have to cancel for free on the booking page (and in the confirmation email). I've never had a problem with them, and all refunds have been processed correctly.
Its usually by 10pm EST or CST the next day. You can try to cancel your flight and see the refund amount before confirming.
Its usually by 10pm EST or CST the next day. You can try to cancel your flight and see the refund amount before confirming.
Nov 23, 2017, 6:37 am
#5
Suspended
Join Date: Jul 2001
Location: Watchlisted by the prejudiced, en route to purgatory
Programs: Just Say No to Fleecing and Blacklisting
Posts: 102,095
It will show how long you have to cancel for free on the booking page (and in the confirmation email). I've never had a problem with them, and all refunds have been processed correctly.
Its usually by 10pm EST or CST the next day. You can try to cancel your flight and see the refund amount before confirming.
Its usually by 10pm EST or CST the next day. You can try to cancel your flight and see the refund amount before confirming.
Here is a very recent example:
On the booking page it said free cancellation with 24 hours. Upon the booking being completed and ticketed, the ticketed itinerary showed that I had a free cancel until 11:59p PST on the same day as when I made the booking. It didn’t make sense to me, as that would mean I had less than 24 hours to cancel and get a full refund. When I went to cancel the next day (and well within the 24 hours from making the booking), the site showed free cancel until 11:59p PST of the day of booking. That too didn’t make sense to me. So I cancelled online anyway and the site said I would get a full refund. This was for a “use it or lose it” ticketed fare whose fare rules didn’t provide for any cancellations or changes.