airbnb disappointment
#1
Original Poster
Join Date: Mar 2010
Location: MEX
Programs: TK G,UA *S
Posts: 1,137
airbnb disappointment
Hi,
I just thought to try to use airbnb.com for the first time as I am looking for some accomodation in GIG before NYE this year.
I had the unpleasant surprise to find out that the showed pricing is not updated. After emails to various properties the prices that I received was sometimes 3 or 4x higher. What a disappointment.
Any suggestions on where to book a hotel other then cheaptickets, orbitz, expedia, booking.com? This all have only very expensive hotels at this time for late December...
Thanks
I just thought to try to use airbnb.com for the first time as I am looking for some accomodation in GIG before NYE this year.
I had the unpleasant surprise to find out that the showed pricing is not updated. After emails to various properties the prices that I received was sometimes 3 or 4x higher. What a disappointment.
Any suggestions on where to book a hotel other then cheaptickets, orbitz, expedia, booking.com? This all have only very expensive hotels at this time for late December...
Thanks
#4
FlyerTalk Evangelist
Join Date: May 2000
Location: Little dot in Asia
Programs: AA-EP, TK-*G, HL-DM, HY-GLO, MR-LTP
Posts: 25,932
Hi,
I just thought to try to use airbnb.com for the first time as I am looking for some accomodation in GIG before NYE this year.
I had the unpleasant surprise to find out that the showed pricing is not updated. After emails to various properties the prices that I received was sometimes 3 or 4x higher. What a disappointment.
Any suggestions on where to book a hotel other then cheaptickets, orbitz, expedia, booking.com? This all have only very expensive hotels at this time for late December...
Thanks
I just thought to try to use airbnb.com for the first time as I am looking for some accomodation in GIG before NYE this year.
I had the unpleasant surprise to find out that the showed pricing is not updated. After emails to various properties the prices that I received was sometimes 3 or 4x higher. What a disappointment.
Any suggestions on where to book a hotel other then cheaptickets, orbitz, expedia, booking.com? This all have only very expensive hotels at this time for late December...
Thanks
Hey, if I have a home right on Copacabana beach, I'd charge top dollar too.
#5
Join Date: Nov 2006
Location: MSP
Programs: DL Gold, DL MM 8/22/16!
Posts: 2,563
For other booking sites - Hostelbookers often has things other places don't. Kayak always worth a look. You might consider bidding via Priceline, or looking at their Express deals. Hotwire sometimes will come through. Youth hostels. If you are staying during non-school dates, you sometimes can rent university rooms. Try surfing for B&Bs at your destination. Trivago. Agoda.
Romelle
#6
Moderator: Coupon Connection & S.P.A.M
Join Date: May 2000
Location: Louisville, KY
Programs: Destination Unknown, TSA Disparager Diamond (LTDD)
Posts: 57,952
#7
Join Date: Aug 2006
Programs: DL SM Diamond, AA Ex. Platinum, Ph.D in STFU
Posts: 464
Do you have an example? From what I understand the hotels load their own rates in Booking.com.
#8
Moderator: Coupon Connection & S.P.A.M
Join Date: May 2000
Location: Louisville, KY
Programs: Destination Unknown, TSA Disparager Diamond (LTDD)
Posts: 57,952
Booking.com is very dishonest.
#9
Original Member
Join Date: May 1998
Location: Orange County, CA, USA
Programs: AA (Life Plat), Marriott (Life Titanium) and every other US program
Posts: 6,411
Just had my 3rd stay in Japan with Booking.com. And had 2 a few months ago in Europe. Got great places with odd requirements. Every one of them has worked perfectly. (I believe Spiff when he says he had a bad experience with their customer service. I have been fortunate not to require their customer service (or anyone else's, for a while) because I am OFTEN frustrated by customer service policies (with a few wonderful exceptions)).
#10
Original Poster
Join Date: Mar 2010
Location: MEX
Programs: TK G,UA *S
Posts: 1,137
I've probably stayed in a dozen AirBnb places, and have never run into the price change you mention. I've always been charged what was initially on the listings (and been happy with the places). You might contact AirBnb management with your situation. The people doing the rate changing likely aren't following the rules.
For other booking sites - Hostelbookers often has things other places don't. Kayak always worth a look. You might consider bidding via Priceline, or looking at their Express deals. Hotwire sometimes will come through. Youth hostels. If you are staying during non-school dates, you sometimes can rent university rooms. Try surfing for B&Bs at your destination. Trivago. Agoda.
Romelle
For other booking sites - Hostelbookers often has things other places don't. Kayak always worth a look. You might consider bidding via Priceline, or looking at their Express deals. Hotwire sometimes will come through. Youth hostels. If you are staying during non-school dates, you sometimes can rent university rooms. Try surfing for B&Bs at your destination. Trivago. Agoda.
Romelle
Out of 5 requests 4 told me a price 3x higher as published. No way I will loose time with them...
#11
was thetravelingRedhead
Join Date: Aug 2012
Location: Western Michigan
Programs: Delta Silver Medallion, United Silver Premier
Posts: 642
thats a shame. contact AirBNB... i def didn't have this issue when i got a 250 dollar a night apartment in Boston for 57 overnight...
To be fair it was the dead of winter
To be fair it was the dead of winter
#12
Join Date: Aug 2013
Posts: 45
I'm experienced with Airbnb.
Sadly OP, it's obvious to me what the problem is. You're one of those guests who doesn't take the time to read through the listing and doesn't note the extra charges on the listing such as Cleaning Fee, Weekend Fees, and Fee for Additional Guests. You click through, see the increase in price, then cry foul.
Also to note is that when you make your inquiry, Airbnb doesn't show you all of these charges - it simply adds them up, then divides the total by the length of your stay and spits back an average nightly price that is obviously much higher than what you originally saw.
Sadly OP, it's obvious to me what the problem is. You're one of those guests who doesn't take the time to read through the listing and doesn't note the extra charges on the listing such as Cleaning Fee, Weekend Fees, and Fee for Additional Guests. You click through, see the increase in price, then cry foul.
Also to note is that when you make your inquiry, Airbnb doesn't show you all of these charges - it simply adds them up, then divides the total by the length of your stay and spits back an average nightly price that is obviously much higher than what you originally saw.
#13
Join Date: Nov 2002
Location: New York City
Posts: 4,002
I saw the same effect as the original poster when looking for places in New Orleans for Jazz Fest. Some hosts simply do not update their calendar with seasonal pricing, until someone sends them a query. Then sometimes they say that it's too early for them to update the prices yet (three or four months out).
Who knows why, but it definitely happens a lot. The only solution would be for AirBnB to tell hosts they are obligated to take the original price on the screen, but that would not really work out well in a situation where you are staying in someone's home and want a good relationship with him or her. The whole point of AirBnB is to prevent the hosts being put in a situation they don't want.
Who knows why, but it definitely happens a lot. The only solution would be for AirBnB to tell hosts they are obligated to take the original price on the screen, but that would not really work out well in a situation where you are staying in someone's home and want a good relationship with him or her. The whole point of AirBnB is to prevent the hosts being put in a situation they don't want.
#14
Join Date: Jan 2003
Posts: 3,785
I'm experienced with Airbnb.
Sadly OP, it's obvious to me what the problem is. You're one of those guests who doesn't take the time to read through the listing and doesn't note the extra charges on the listing such as Cleaning Fee, Weekend Fees, and Fee for Additional Guests. You click through, see the increase in price, then cry foul.
Also to note is that when you make your inquiry, Airbnb doesn't show you all of these charges - it simply adds them up, then divides the total by the length of your stay and spits back an average nightly price that is obviously much higher than what you originally saw.
Sadly OP, it's obvious to me what the problem is. You're one of those guests who doesn't take the time to read through the listing and doesn't note the extra charges on the listing such as Cleaning Fee, Weekend Fees, and Fee for Additional Guests. You click through, see the increase in price, then cry foul.
Also to note is that when you make your inquiry, Airbnb doesn't show you all of these charges - it simply adds them up, then divides the total by the length of your stay and spits back an average nightly price that is obviously much higher than what you originally saw.
1) The room/apt is not available on those dates
2) The rate was incorrect, I need more money
3) It is holiday weekend, I need you to extend your stay from 2 to 3 days
#15
Join Date: Aug 2010
Location: YWG
Programs: Aeroplan, MileagePlus, Marriott Rewards
Posts: 2,159
I don't think that was the case with OP. I believe he tried to make a booking and since most airbnb hosts did not sign up for instant confirmation, you have to wait for the owner to confirm. And sometime they will tell you..
1) The room/apt is not available on those dates
2) The rate was incorrect, I need more money
3) It is holiday weekend, I need you to extend your stay from 2 to 3 days
1) The room/apt is not available on those dates
2) The rate was incorrect, I need more money
3) It is holiday weekend, I need you to extend your stay from 2 to 3 days
One that I dealt with recently wanted cash payment for a $2500 rental despite the fact that their flipkey ad said credit cards were OK. Not bloody likely.
My spidey senses are getting better at detecting the gamers. Not outright scammers, because you ultimately get a product in exchange for your money, just that they game the system so that it might a little more expensive, it might be a cash deal, it might be a different suite, etc.