SEA to VCE booked through Expedia
Apr 11, 2014, 11:19 am
#1
Original Poster
Join Date: Apr 2014
Posts: 3
SEA to VCE booked through Expedia
Hello,
I have viewed Flyertalk for years, but I now have a question before my trip in July. I have a cruise planned out of Venice and had been researching airfare for months. The best price I found from SEA in coach 4 months ago was 3200. Last week I decided to book my fare and was resolved to paying 3900 to be stuffed in coach. I decided to perform one last search on Expedia and this fare appeared for 3000 on Swiss Air. I immediately pounced and only really looked at the class after purchase. I discovered that the ticket was for Business Class (P) for departure and Business Class (Z) for the return. The next day I received an email from Expedia that there were changes made to my flight that included changing my class to coach for departure. I immediately called Expedia who stated that there had been no change in class. At this point I decided to confirm my seats with each airline involved (United, Swiss, Lufthansa and Air Canada). This went okay and all my seats are either First or Business class. Being a worrier, I did some research and discovered that Swiss Air has been known to not honor fares, so my question...Is there anything I can do to prevent any mishaps with Swiss Air? All quoted fares are for 2 people and 2/3 of the cost of my tickets were taxes and fees.
Sorry for the long winded post.
Fwilson00
I have viewed Flyertalk for years, but I now have a question before my trip in July. I have a cruise planned out of Venice and had been researching airfare for months. The best price I found from SEA in coach 4 months ago was 3200. Last week I decided to book my fare and was resolved to paying 3900 to be stuffed in coach. I decided to perform one last search on Expedia and this fare appeared for 3000 on Swiss Air. I immediately pounced and only really looked at the class after purchase. I discovered that the ticket was for Business Class (P) for departure and Business Class (Z) for the return. The next day I received an email from Expedia that there were changes made to my flight that included changing my class to coach for departure. I immediately called Expedia who stated that there had been no change in class. At this point I decided to confirm my seats with each airline involved (United, Swiss, Lufthansa and Air Canada). This went okay and all my seats are either First or Business class. Being a worrier, I did some research and discovered that Swiss Air has been known to not honor fares, so my question...Is there anything I can do to prevent any mishaps with Swiss Air? All quoted fares are for 2 people and 2/3 of the cost of my tickets were taxes and fees.
Sorry for the long winded post.
Fwilson00
Apr 12, 2014, 12:53 am
#2
Join Date: Oct 2003
Location: Traveling the World
Posts: 6,072
Hey Fwilson2000.
I hope I can help you. First of all would it be possible for you to call the airline and have them e-mail your PNR Reservation confirming Business Class(P fare)?
What I'm guessing is that Expedia made a mistake and booked you under the "P" booking code when really it should have been an Economy Ticket thus you were downgraded.
I would ensure that your seats remain and have all evidence showing you were booking this reservation in good faith and had you known there would have been a problem you would not have booked it.
Expedia sometimes has IT issues but then again should help you if there is a problem.
The least you can do is get a full refund. $3,000 is quite expensive for a Y ticket. In summer the airfare should be around $1,700 so either there is a mistake in the system or you were mistaken about the fare being purchased.
Either way I do my research before purchasing tickets and have used Consolidators if I know my travel dates and am able to save tons of money.
I hope I can help you. First of all would it be possible for you to call the airline and have them e-mail your PNR Reservation confirming Business Class(P fare)?
What I'm guessing is that Expedia made a mistake and booked you under the "P" booking code when really it should have been an Economy Ticket thus you were downgraded.
I would ensure that your seats remain and have all evidence showing you were booking this reservation in good faith and had you known there would have been a problem you would not have booked it.
Expedia sometimes has IT issues but then again should help you if there is a problem.
The least you can do is get a full refund. $3,000 is quite expensive for a Y ticket. In summer the airfare should be around $1,700 so either there is a mistake in the system or you were mistaken about the fare being purchased.
Either way I do my research before purchasing tickets and have used Consolidators if I know my travel dates and am able to save tons of money.
Apr 12, 2014, 12:57 pm
#3
Original Poster
Join Date: Apr 2014
Posts: 3
Hey Fwilson2000.
I hope I can help you. First of all would it be possible for you to call the airline and have them e-mail your PNR Reservation confirming Business Class(P fare)?
What I'm guessing is that Expedia made a mistake and booked you under the "P" booking code when really it should have been an Economy Ticket thus you were downgraded.
I would ensure that your seats remain and have all evidence showing you were booking this reservation in good faith and had you known there would have been a problem you would not have booked it.
Expedia sometimes has IT issues but then again should help you if there is a problem.
The least you can do is get a full refund. $3,000 is quite expensive for a Y ticket. In summer the airfare should be around $1,700 so either there is a mistake in the system or you were mistaken about the fare being purchased.
Either way I do my research before purchasing tickets and have used Consolidators if I know my travel dates and am able to save tons of money.
I hope I can help you. First of all would it be possible for you to call the airline and have them e-mail your PNR Reservation confirming Business Class(P fare)?
What I'm guessing is that Expedia made a mistake and booked you under the "P" booking code when really it should have been an Economy Ticket thus you were downgraded.
I would ensure that your seats remain and have all evidence showing you were booking this reservation in good faith and had you known there would have been a problem you would not have booked it.
Expedia sometimes has IT issues but then again should help you if there is a problem.
The least you can do is get a full refund. $3,000 is quite expensive for a Y ticket. In summer the airfare should be around $1,700 so either there is a mistake in the system or you were mistaken about the fare being purchased.
Either way I do my research before purchasing tickets and have used Consolidators if I know my travel dates and am able to save tons of money.
Thank you
Apr 12, 2014, 1:46 pm
#4
Join Date: Oct 2003
Posts: 2,303
Do check your flights with PNR. It should be on your Expedia confirmation of ticketing. You could have stumbled into the Business Class jackpot where many TATL P business class fares were discounted about two weeks ago
http://www.flyertalk.com/forum/milea...n-2k-july.html
If indeed, congrats on getting Swiss!
http://www.flyertalk.com/forum/milea...n-2k-july.html
If indeed, congrats on getting Swiss!
Apr 12, 2014, 2:12 pm
#5
Original Poster
Join Date: Apr 2014
Posts: 3
Do check your flights with PNR. It should be on your Expedia confirmation of ticketing. You could have stumbled into the Business Class jackpot where many TATL P business class fares were discounted about two weeks ago
http://www.flyertalk.com/forum/milea...n-2k-july.html
If indeed, congrats on getting Swiss!
http://www.flyertalk.com/forum/milea...n-2k-july.html
If indeed, congrats on getting Swiss!
I have the PNR Reservation from Swiss Air and Business Class is confirmed for both tickets.
WooHoo
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