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Old Apr 23, 12, 12:15 pm   #1
 
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Why did kayak omit this fare???

My sister is having an anniversary dinner in Chicago this weekend and I have been hoping to find a reasonable last-minute fare from White Plains, NY (HPN). I signed up for fare alerts on kayak and I've also been checking kayak daily, but the lowest fare appears on kayak at $988.

A bit frustrated, this morning I decided to check the websites of the 2 carriers with non-stop flights -- United and AA. Lo and behold, I snagged 2 non-stop L-class tickets on United for $199 each.

What's up with that??? I'm happy with the outcome, but my world will be much more complicated if I can no longer count on kayak.
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Old Apr 23, 12, 12:41 pm   #2
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I'll admit that I know nil about the inner workings of websites "behind the scenes", but is it possible that United just dropped the fare for that routing very recently (earlier today, for example) and Kayak just hasn't caught up to it yet?
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Old Apr 23, 12, 1:07 pm   #3
 
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Just take it for granted that no website, of any sort, gets all the good deals. I've gotten good fares that are not on Kayak.
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Old Apr 23, 12, 1:37 pm   #4
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Quote:
Originally Posted by overhear View Post

What's up with that??? I'm happy with the outcome, but my world will be much more complicated if I can no longer count on kayak.
Airlines reprice fares constantly. It's possible they had very few seats, it's possible Kayak had not loaded the fare yet, there's a ton of reasons.

I think your mistake is in counting on any one place for deals, as such a place does not exist. You have learned that you need to constantly check for deals, as nobody will have them all. If they did, all the other agencies would be out of business.
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Old Apr 23, 12, 1:37 pm   #5
 
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Email Kayak and ask them. Their CS department is quite knowledgeable and receptive.
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Old Apr 23, 12, 5:04 pm   #6
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Question

Quote:
Originally Posted by overhear View Post
My sister is having an anniversary dinner in Chicago this weekend and I have been hoping to find a reasonable last-minute fare from White Plains, NY (HPN). I signed up for fare alerts on kayak and I've also been checking kayak daily, but the lowest fare appears on kayak at $988.

A bit frustrated, this morning I decided to check the websites of the 2 carriers with non-stop flights -- United and AA. Lo and behold, I snagged 2 non-stop L-class tickets on United for $199 each.
What Fare did you book, exactly?

UA does not currently publish any L-Class Fares on that route, all of the discounted Fares have 21/14/7-day Advance Purchase requirements, and the lowest Fare available for purchase on UA.com is currently $988 (MR0FN):

[KVS Availability Tool 6.9.9.R2/Diamond - Galileo: Fares/PSH/RU]
Code:
HPN  Westchester City NY US [KHPN]
CHI  Chicago Metro IL US = ORD MDW RFD
R/T  27 Apr 2012 | Economy

Carrier    From    To    Fare      Cur   AdvanceP  Min  Max  Fare Basis | Travel Period
---------  ------  ----  --------  ----  --------  ---  ---  --------------------------
UA         HPN     CHI       388   USD    21 Days            VE213FN
UA         HPN     CHI       388   USD    21 Days            VE213FN
UA         HPN     CHI       435   USD    14 Days            VE143FN
UA         HPN     CHI       435   USD    14 Days            VE143FN
UA         HPN     CHI       483   USD     7 Days            QE73FN
UA         HPN     CHI       483   USD     7 Days            QE73FN
UA         HPN     CHI       577   USD     7 Days            HE73FN
UA         HPN     CHI       577   USD     7 Days            HE73FN
UA         HPN     CHI       672   USD     7 Days    1       EE71FN
UA         HPN     CHI       672   USD     7 Days    1       EE71FN
UA         HPN     CHI       914   USD        ***            MR0FN
UA         HPN     CHI       914   USD        ***            MR0FN
UA         HPN     CHI      1103   USD        ***            BA0FY
UA         HPN     CHI      1103   USD        ***            BA0FY
UA         HPN     CHI      1482   USD        ***            HUAUP1
UA         HPN     CHI      1482   USD        ***            HUAUP2
UA         HPN     CHI      1482   USD        ***            HUAUP3
UA         HPN     CHI      1482   USD        ***            HUAUP1
UA         HPN     CHI      1482   USD        ***            HUAUP2
UA         HPN     CHI      1482   USD        ***            HUAUP3
UA         HPN     CHI      1765   USD        ***            YUA
UA         HPN     CHI      1765   USD        ***            YUA
UA         HPN     CHI      2081   USD        ***            Y
UA         HPN     CHI      2081   USD        ***            Y
UA         HPN     CHI      2238   USD        ***            FUA
UA         HPN     CHI      2238   USD        ***            YUAUP1
UA         HPN     CHI      2238   USD        ***            YUAUP2
UA         HPN     CHI      2238   USD        ***            YUAUP3
UA         HPN     CHI      2238   USD        ***            FUA
UA         HPN     CHI      2238   USD        ***            YUAUP1
UA         HPN     CHI      2238   USD        ***            YUAUP2
UA         HPN     CHI      2238   USD        ***            YUAUP3
UA         HPN     CHI      2882   USD        ***            F
UA         HPN     CHI      2882   USD        ***            F
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Old Apr 23, 12, 5:31 pm   #7
 
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I just checked the United site, as I was curious, and if you book April 27-30 on this city pair, you can get a $221 all-in RT fare right now, and Kayak does not find this.
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Old Apr 23, 12, 6:24 pm   #8
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Quote:
Originally Posted by KVS View Post
UA does not currently publish any L-Class Fares on that route .... the lowest Fare available for purchase on UA.com is currently $988 (MR0FN):
Quote:
Originally Posted by WillTravel View Post
I just checked the United site, as I was curious, and if you book April 27-30 on this city pair, you can get a $221 all-in RT fare right now, and Kayak does not find this.
Which is why earlier I said there's not one place where you will find every fare. For a Friday Monday flight this weekend:

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Old Apr 23, 12, 6:40 pm   #9
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Quote:
Originally Posted by WillTravel View Post
I just checked the United site, as I was curious, and if you book April 27-30 on this city pair, you can get a $221 all-in RT fare right now, and Kayak does not find this.
Quote:
Originally Posted by cordelli View Post
Ah, that's an Unpublished () Fare (Fare Basis LINTRNET), so other sources would not have it.

It also has a Sun night stay requirement (hence it did not show-up on a 27-29 Apr search previously).
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Old Apr 23, 12, 6:41 pm   #10
 
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<quote>What Fare did you book, exactly?

UA does not currently publish any L-Class Fares on that route, all of the discounted Fares have 21/14/7-day Advance Purchase requirements, and the lowest Fare available for purchase on UA.com is currently $988 (MR0FN):</quote>


Here are the flights and fare:


Fri, 27APR12 - UA34401 - L - WHITE PLAINS, NY - (HPN) 7:52 PM
Mon, 30APR12 - UA62362 - L - CHICAGO, IL - (ORD - O'HARE) 11:19 AM


Airfare: 185.12 USD
U.S. Federal Transportation Tax:13.88
U.S. Flight Segment Tax: 7.60
September 11th Security Fee: 5.00
U.S. Passenger Facility Charge: 9.00
Per Person Total: 220.60 USD
eTicket Total: 441.20 USD
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Old Apr 23, 12, 6:43 pm   #11
 
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Quote:
Originally Posted by overhear View Post
<quote>What Fare did you book, exactly?

UA does not currently publish any L-Class Fares on that route, all of the discounted Fares have 21/14/7-day Advance Purchase requirements, and the lowest Fare available for purchase on UA.com is currently $988 (MR0FN):</quote>


Here are the flights and fare:


Fri, 27APR12 - UA34401 - L - WHITE PLAINS, NY - (HPN) 7:52 PM
Mon, 30APR12 - UA62362 - L - CHICAGO, IL - (ORD - O'HARE) 11:19 AM


Airfare: 185.12 USD
U.S. Federal Transportation Tax:13.88
U.S. Flight Segment Tax: 7.60
September 11th Security Fee: 5.00
U.S. Passenger Facility Charge: 9.00
Per Person Total: 220.60 USD
eTicket Total: 441.20 USD
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Old Apr 23, 12, 7:46 pm   #12
 
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I'm curious: What exactly is an "unpublished fare"?
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Old Apr 23, 12, 9:04 pm   #13
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Quote:
Originally Posted by overhear View Post
I'm curious: What exactly is an "unpublished fare"?

In this case, it's a United E-fare weekend special, It's referred to as unpublished because they don't publish it so sites like Kayak, Orbitz, and Expedia can find it.

You need to search every available channel for low fares, as you found out one place may be saying it's $1,000 per person, another $200
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