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I Took Orbitz to Small Claims Court and Won - Here's How

I Took Orbitz to Small Claims Court and Won - Here's How

Old Feb 2, 2010, 12:11 pm
  #31  
 
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Congrats! Thanks for pushing the issue.
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Old Feb 2, 2010, 1:10 pm
  #32  
 
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That's pretty hilarious. I'm surprised they actually sent someone to defend the lawsuit.

If you think about it, you just cost them at least 1.5k, probably a lot more if you include the cost of the legal assistants time and travel expenses.
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Old Feb 2, 2010, 3:15 pm
  #33  
 
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Great story. I'm glad you held them to the contract.
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Old Feb 2, 2010, 6:42 pm
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To the OP - good job! ^ Thanks for posting the info here too.
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Old Feb 2, 2010, 6:57 pm
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Wow quite impressive.
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Old Feb 2, 2010, 8:34 pm
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Good job. I particularly liked your clear and brief description of the problem and their responses. Too often complaints turn into an unreadable litany.

Just curious -- can one file in small claims court even if Orbitz doesn't have a registered agent in that state?
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Old Feb 2, 2010, 9:08 pm
  #37  
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Perhaps you ought to pass this story on to the travel section of a local newpaper, the more coverage and awareness for the consumer on issues like this the better.
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Old Feb 2, 2010, 9:22 pm
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Great story, but collection is a different story. Let us know your suucess or if you are worn down.
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Old Feb 3, 2010, 8:19 am
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Well done OP. I would not have gone through this much.....
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Old Feb 3, 2010, 9:56 am
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Good work. ^
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Old Feb 3, 2010, 11:17 am
  #41  
 
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Great job! Thanks for sharing.
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Old Feb 3, 2010, 1:02 pm
  #42  
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Originally Posted by lupine
Just curious -- can one file in small claims court even if Orbitz doesn't have a registered agent in that state?
Curious about this, too.
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Old Feb 3, 2010, 1:12 pm
  #43  
 
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Originally Posted by flip927
Great story, but collection is a different story. Let us know your suucess or if you are worn down.
If they don't immediately pay off (which I assume a corporation like Orbitz would do), you can find out their bank and send them a copy of the courts decision to legally seize the funds.
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Old Feb 3, 2010, 1:52 pm
  #44  
 
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Originally Posted by jackal
Curious about this, too.
It depends on your state law, obviously, but most states provide a means of suing a defendant even if the defendant doesn't have a registered agent in the state. For example, in certain states you can serve the Secretary of State if the entity is doing business in the state without a registered agent. In others you can serve the registered agent in the entity's home state.

You could check with the local court where you would file the small claims suit; they might be able to tell you what the rules are for service of process.

(Note: I am not a lawyer and the above certainly isn't legal advice!)
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Old Feb 4, 2010, 4:13 pm
  #45  
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Hi Frank_10b,

American Express offers several different travel-related insurances. One in particular is called Travel Assure which is offered to US Consumer OPEN Cardmembers. Enrollment is required, and a premium is charged per covered person per covered trip. There are no monthly fees or enrollment charges. Tickets must be purchased in entirety with an enrolled Amex Card. Tickets must be charged separately for the full benefit amount to apply to each Covered Person. Information can be found at www.onlineclaim.americanexpress.com. Or you can enroll by calling: 800-437-9209 8am to 8pm ET.

Another option: Global Travel Shield: https://www.globaltravelshield.com/

I hope this helps!


Kim
Amex Customer Care
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