I Took Orbitz to Small Claims Court and Won - Here's How
#32
Join Date: Oct 2009
Location: Washington DC
Programs: AA Nothing, Marriott Gold
Posts: 581
That's pretty hilarious. I'm surprised they actually sent someone to defend the lawsuit.
If you think about it, you just cost them at least 1.5k, probably a lot more if you include the cost of the legal assistants time and travel expenses.
If you think about it, you just cost them at least 1.5k, probably a lot more if you include the cost of the legal assistants time and travel expenses.
#36
Join Date: Oct 2007
Posts: 558
Good job. I particularly liked your clear and brief description of the problem and their responses. Too often complaints turn into an unreadable litany.
Just curious -- can one file in small claims court even if Orbitz doesn't have a registered agent in that state?
Just curious -- can one file in small claims court even if Orbitz doesn't have a registered agent in that state?
#42
FlyerTalk Evangelist
Join Date: Mar 2004
Location: SGF
Programs: AS, AA, UA, AGR S (former 75K, GLD, 1K, and S+, now an elite peon)
Posts: 23,185
#43
Join Date: Oct 2009
Location: Washington DC
Programs: AA Nothing, Marriott Gold
Posts: 581
If they don't immediately pay off (which I assume a corporation like Orbitz would do), you can find out their bank and send them a copy of the courts decision to legally seize the funds.
#44
Join Date: Feb 2001
Location: Washington DC USA
Posts: 2,571
It depends on your state law, obviously, but most states provide a means of suing a defendant even if the defendant doesn't have a registered agent in the state. For example, in certain states you can serve the Secretary of State if the entity is doing business in the state without a registered agent. In others you can serve the registered agent in the entity's home state.
You could check with the local court where you would file the small claims suit; they might be able to tell you what the rules are for service of process.
(Note: I am not a lawyer and the above certainly isn't legal advice!)
You could check with the local court where you would file the small claims suit; they might be able to tell you what the rules are for service of process.
(Note: I am not a lawyer and the above certainly isn't legal advice!)
#45
Company Representative - Amex
Join Date: Aug 2009
Posts: 221
Hi Frank_10b,
American Express offers several different travel-related insurances. One in particular is called Travel Assure which is offered to US Consumer OPEN Cardmembers. Enrollment is required, and a premium is charged per covered person per covered trip. There are no monthly fees or enrollment charges. Tickets must be purchased in entirety with an enrolled Amex Card. Tickets must be charged separately for the full benefit amount to apply to each Covered Person. Information can be found at www.onlineclaim.americanexpress.com. Or you can enroll by calling: 800-437-9209 8am to 8pm ET.
Another option: Global Travel Shield: https://www.globaltravelshield.com/
I hope this helps!
Kim
Amex Customer Care
American Express offers several different travel-related insurances. One in particular is called Travel Assure which is offered to US Consumer OPEN Cardmembers. Enrollment is required, and a premium is charged per covered person per covered trip. There are no monthly fees or enrollment charges. Tickets must be purchased in entirety with an enrolled Amex Card. Tickets must be charged separately for the full benefit amount to apply to each Covered Person. Information can be found at www.onlineclaim.americanexpress.com. Or you can enroll by calling: 800-437-9209 8am to 8pm ET.
Another option: Global Travel Shield: https://www.globaltravelshield.com/
I hope this helps!
Kim
Amex Customer Care