xONEx online tool bugs thread
#1
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xONEx online tool bugs thread
This thread is to bring into one place reported bugs for the xONEx online tool.
It is not for more general questions such as which airline to ticket with and how to use the tool more efficiently. For those kind of questions, please refer to the main xONEx online tool thread or the xONEx FAQ.
Outstanding bugs
Updated to post #16
It is not for more general questions such as which airline to ticket with and how to use the tool more efficiently. For those kind of questions, please refer to the main xONEx online tool thread or the xONEx FAQ.
Outstanding bugs
Code:
Post Bug 2 Minimum connection time standardised at 2 hours 3 Unable to find flights/codeshares that exist 4 Unable to confirm fare 5 Input string not in correct format 6 Timed out on "book now" 7 Quoted in different currency than origin, and with odd conversion rate 14 Allows illegal codeshares 15 Unable to pay online with BA 16 Unable to confirm fare, and quoted fare appears to be incorrect
Last edited by Kiwi Flyer; Feb 10, 2009 at 5:47 pm
#2
Moderator, Hilton Honors
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#3
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The online tool is a bit buggy. I've had battles with it when it only finds a codeshare (and is happy to let me select that despite no connecting flight with that airline) and cannot find the operating airline. Trying again the next day the situation is reversed. Similarly flights which the ow website tells me exist through flight lookup, the RTW tool cannot find.
Rather annoying.
Rather annoying.
#4
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I'm getting this for an ex-Saigon ticket (that it states is a valid itinerary (and I know is)):
"The following error(s) occured: We are unable to confirm the fare for the flights you have selected. Please choose a different fare or flights and resubmit your request. (15012)"
That's helpful...
"The following error(s) occured: We are unable to confirm the fare for the flights you have selected. Please choose a different fare or flights and resubmit your request. (15012)"
That's helpful...
#5
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#6
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I have just tried this, and while I got through the entire process on the itinerary, selected 'Book Now' when the One World site directed me to Qantas but then timed out. It was a four continent RTW starting in New Zealand..
It gave me an error code which I will call on
It gave me an error code which I will call on
#7
Join Date: Jan 2009
Location: SYD & GLA
Posts: 18
Trying to book a LONE4 out of AKL with first sector AKL-SYD on AA for lower fuel fines and the quote comes back from AA in USD only and not NZD. Base fare quote is way above 3799NZD eqivalent.
Try the same LONE4 out of MEL with first sector MEL-SYD on AA and it comes back from AA in AUD.
Try the same LONE4 out of MEL with first sector MEL-SYD on AA and it comes back from AA in AUD.
#8
Join Date: Jun 2008
Location: ZRH
Programs: LH Senator ★
Posts: 675
I try to book LHR-LAX, and on dates that I see availability L3 in EF, the booking tool offers no availability on AA. On dates with L7 it works.
EDIT: I just found out that Seatcounter says L0. So probably it is not fault of online tool :/
EDIT: I just found out that Seatcounter says L0. So probably it is not fault of online tool :/
Last edited by JanoSicek; Jan 23, 2009 at 4:55 am
#9
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Don't forget availability tools are just a guide as other constraints may apply. Eg point of sale, married segments, etc.
#10
Join Date: Jan 2009
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I keep geting timed out after hitting "Book now" to book a LONE5 ex-Auckland. The error message says "The booking engine could not be contacted. Input string was not in the correct format."
Also, I think the online booking tool automatically gives a red warning disqualifier if you try to fly into Heathrow and out of Gatwick (or vice versa) with less than six hours to make the transfer.
Also, I think the online booking tool automatically gives a red warning disqualifier if you try to fly into Heathrow and out of Gatwick (or vice versa) with less than six hours to make the transfer.
Last edited by Kiwi Flyer; Jan 25, 2009 at 3:45 pm Reason: split into 2 posts for non-bug
#11
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Given the hassles and time needed for transfers between LHR and LGW I would want several hours to make the connection.
Last edited by Kiwi Flyer; Jan 25, 2009 at 3:47 pm Reason: split into 2 posts
#12
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Given the hassles and time needed for transfers between LHR and LGW I would want several hours to make the connection.
Last edited by Kiwi Flyer; Jan 25, 2009 at 3:47 pm Reason: split into 2 posts
#14
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Not picking up illegal AS flights when codeshared - http://www.flyertalk.com/forum/11178569-post15.html
#15
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I'd consider the fact that I cannot pay for my ticket on line when directed to BA for an ex-JNB fare to be a bug. A dummy booking with the CX JNB-HKG flight first appears to allow credit card payments online.